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Remote L2 Production Support Jobs in Florida (NOW HIRING)

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... productivity and quality. * B eing able to work an assigned schedule that falls within our ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

United States - Support Associate (Remote) Interested in providing support to our customers ... of productivity and quality. - Being able to work an assigned schedule that falls within our ...

Aston Carter

Remote Medical Coder

Jacksonville, FL · On-site +1

$75/hr

Analyze, score, and compare model outputs to support ongoing AI development and performance ... Consistently deliver high-quality work while meeting productivity expectations throughout the ...

Cyclops Inc

Senior Software Engineer (Remote)

Miami, FL · On-site +1

$117K - $154K/yr

Experience owning a service end-to-end, from requirements to production support * Clear product ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)

Carrier

Light Commercial Product Support Engineer

FL · On-site +1

$79K - $158K/yr

Area of Expertise Product technical support to assist internal Carrier/Bryant/ICP staff, field ... This is a full-time, remote position operating on a standard Monday through Friday, 1st shift ...

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Showing results 21-40

All JobsL2 Production Support JobsRemote L2 Production Support JobsRemote L2 Production Support Jobs in Florida

Remote L2 Production Support information

What is the difference between Remote L2 Production Support vs Remote L1 Support?

AspectRemote L2 Production SupportRemote L1 Support
ResponsibilitiesHandling complex issues, troubleshooting, and escalation managementInitial issue triage, basic troubleshooting, and ticket logging
Skills & CertificationsTechnical troubleshooting, knowledge of systems, certifications like ITIL or CompTIACustomer service skills, basic technical knowledge
Work EnvironmentSupport teams, technical environments, often in 24/7 shiftsHelpdesk or call center environment, front-line support
Common UsageOrganizations requiring tiered support for complex systemsEntry-level support roles for initial customer contact

Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.

What are popular job titles related to Remote L2 Production Support jobs in Florida?

For Remote L2 Production Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote L2 Production Support jobs in Florida look for?

The top searched job categories for Remote L2 Production Support jobs in Florida are:

What cities in Florida are hiring for Remote L2 Production Support jobs?

Cities in Florida with the most Remote L2 Production Support job openings:

Remote L2 Production Support jobs near you
Infographic showing various Remote L2 Production Support job openings in Florida as of June 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution.

HealthShare Engineer (Remote Opportunity)

VetsEZ

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large federal government healthcare modernization project. This role will support InterSystems HealthShare and IRIS environments, with a focus on platform operations, CI/CD automation, middleware configuration, production support, and secure application delivery across cloud-based environments.
The HealthShare Engineer will work in an Agile/SAFe and DevOps environment, collaborating with technical teams to maintain reliable production and lower-level environments, automate deployments and infrastructure processes, and provide Tier 3 application support.
The candidate must reside within the continental US.
Responsibilities
  • Develop strategies and solutions to automate operations and streamline software delivery methodologies and technology processes.
  • Maintain CI/CD pipelines and support backup, recovery, patching, and ADFS integration activities.
  • Manage certificates and certificate updates across production and lower-level environments.
  • Provide Tier 3 support for InterSystems HealthShare applications and related technologies.
  • Install, configure, maintain, and patch InterSystems base software, kits, and associated middleware components.
  • Support OAuth and SSO configuration and integration across application environments.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements
  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline, with 3-5 years of professional IT and/or federal government contracting experience, including at least 2 years of experience coding or operating production systems.
  • Hands-on experience with InterSystems Caché, IRIS, or HealthShare, including configuring and supporting large middleware applications.
  • Experience automating infrastructure, application testing, and deployments using Jenkins, Ansible, Python scripting, or similar technologies.
  • Experience developing and maintaining Continuous Integration/Continuous Delivery (CI/CD) processes and working with AWS, Azure, or Google Cloud Platform, including monitoring solutions such as AWS CloudWatch.
  • Knowledge of Unix, Apache, DevOps practices, monitoring and alerting solutions, and Agile methodologies, including SAFe.
  • Strong troubleshooting, communication, and collaboration skills with the ability to support complex production environments and work effectively across technical teams.

Additional Qualifications
  • Experience with Splunk, Dynatrace, or similar enterprise monitoring and observability tools.
  • Experience supporting the Department of Veterans Affairs (VA) or other federal healthcare environments.
  • AWS Certified Solutions Architect - Associate certification is preferred.

Security Clearance Requirements
  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits
  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.

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