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Remote Knowledge Manager Jobs (NOW HIRING)

Cooper Companies

Business Development Manager

Naples, NC · Remote

Formacao superior ou equivalente #LI-OC1 #LI-REMOTE Knowledge, Skills and Abilities: Enviable track ... Ability to manage a large designated sales area; Highly pro-active and able to work successfully ...

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Remote Knowledge Manager information

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$29K

$104.6K

$118K

How much do remote knowledge manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for remote knowledge manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Manager vs Remote Content Specialist?

AspectRemote Knowledge ManagerRemote Content Specialist
CredentialsTypically requires knowledge management certifications or related degreesOften holds marketing, communications, or content creation certifications
Work EnvironmentFocuses on managing organizational knowledge, databases, and information systemsCreates, edits, and manages digital content for various platforms
Industry UsageCommon in corporate, tech, and educational sectorsPrevalent in marketing, media, and publishing industries
Search & Comparison IntentOften compared for roles involving information management and organizational knowledgeCompared when looking at digital content creation and management roles

The Remote Knowledge Manager primarily handles organizing and maintaining company knowledge bases and information systems, requiring specific knowledge management skills. In contrast, the Remote Content Specialist focuses on creating and managing digital content for marketing or communication purposes. While both roles are remote and involve information handling, their core functions and industry applications differ significantly.

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Remote Knowledge Manager jobs near you
Remote Content Research Manager ( Call Center)

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Posted 9 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

· Lead the research, development, organization, and maintenance of knowledge base content.

· Supervise Content Research Analysts and assign daily work activities.

· Review customer escalations and coordinate research efforts to resolve complex inquiries

· Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

· Analyze customer trends and recommend improvements to content, workflows, and business processes.

· Collaborate with subject matter experts to validate and improve customer-facing information.

· Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.