Remote Knowledge Manager Jobs in Maryland (NOW HIRING)

The Sr. Manager, Content Intelligence & Enablement will lead the strategy, governance, and evolution of the organization's proposal knowledge ecosystem. This highly visible role serves as a critical link between Sales, Marketing, Operations, and Proposal Development, transforming institutional knowledge into scalable, AI-enabled assets that improve proposal quality, consistency, and speed. The ideal candidate will drive content architecture, knowledge management, AI adoption, and automation initiatives while ensuring strategic messaging remains accurate, accessible, and impactful. This leader will develop governance frameworks, optimize content performance, and enable teams to leverage AI-powered tools and reusable knowledge assets that support business growth and strengthen competitive positioning. Fully remote, Eastern or Central time zones preferred.

• Design and manage an enterprise proposal knowledge framework that serves as the single source of truth for proposal content, messaging, and program information.
• Develop AI-ready content structures, metadata standards, taxonomies, and governance processes that improve content accessibility and retrieval.
• Lead the implementation and governance of AI-enabled proposal development, content generation, and knowledge management capabilities.
• Partner with Sales, Marketing, Operations, and subject matter experts to capture evolving business intelligence and transform it into reusable organizational knowledge.
• Establish content lifecycle management processes, including content validation, maintenance, retirement, and quality assurance.
• Develop reporting and analytics to measure content utilization, proposal effectiveness, AI adoption, search performance, and overall proposal velocity.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Bachelor's degree or equivalent professional experience, with 5+ years of project management and related functional experience.
• Experience in knowledge management, content strategy, proposal management, sales enablement, or a related discipline.
• Strong understanding of content architecture, metadata, taxonomy development, and information management best practices.
• Experience implementing, optimizing, or governing AI-enabled content systems, proposal automation platforms, or knowledge repositories.
• Proven ability to lead cross-functional initiatives, influence stakeholders, and drive organizational adoption of new processes and technologies.
• Exceptional organizational, communication, and project management skills, with the ability to manage multiple priorities in a fast-paced environment.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years