Location: Remote Knowledge Manager Contact Center Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a ...
Location: Remote Knowledge Manager Contact Center Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a ...
Polling Manager
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This position offers the flexibility to be fully remote while working within reasonable commuting ... Operating at the intersection of Knowledge Management, Innovation, and technology, the position ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Operating at the intersection of Knowledge Management, Innovation, and technology, the position ...
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Quick apply
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Quick apply
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Annapolis, MD · Remote
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Quick apply
Tax Manager, CPA - Real Estate - REMOTE (PKN957990)
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Tax Manager, CPA - Real Estate - REMOTE (PKN957990)
Washington, DC · On-site +1
$112K - $135K/yr
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Tax Manager, CPA - Real Estate - REMOTE (PKN957990)
Washington, DC · On-site +1
$112K - $135K/yr
... a Remote Tax Manager with Real Estate and Construction industry experience to join their team ... Collaborative approach to getting work done, shares knowledge, and seeks knowledge of others as ...
Tax Manager, CPA - Real Estate - REMOTE (PKN957990)
Washington, DC · Remote
$112K - $135K/yr
... a Remote Tax Manager with Real Estate and Construction industry experience to join their team ... Collaborative approach to getting work done, shares knowledge, and seeks knowledge of others as ...
Tax Manager, CPA - Real Estate - REMOTE (PKN957990)
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$112K - $135K/yr
... a Remote Tax Manager with Real Estate and Construction industry experience to join their team ... Collaborative approach to getting work done, shares knowledge, and seeks knowledge of others as ...
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Experience developing or maintaining knowledge management content, SOPs, or training materials in a ... Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) * Ability to work Eastern Time ...
Experience developing or maintaining knowledge management content, SOPs, or training materials in a ... Remote / Telework with occasional work at CMS CCIIO (Baltimore, MD) * Ability to work Eastern Time ...
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Washington, DC · On-site +1
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$100K/yr
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Bethesda, MD · On-site +1
$100K/yr
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Proposal Manager (Remote Opportunity)
Bethesda, MD · On-site +1
$100K/yr
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Proposal Manager (Remote Opportunity)
Bethesda, MD · On-site +1
$100K/yr
VetsEZ is seeking a detail-oriented Proposal Manager to support and manage federal proposal efforts ... Working knowledge of federal solicitation formats (RFPs, RFIs, RTEPs, IDIQs, Task Orders). * Strong ...
Remote Knowledge Manager information
See Fort George G Meade, MD salary details
$32.2K - $41.1K
1% of jobs
$41.1K - $50.1K
5% of jobs
$50.1K - $59.1K
3% of jobs
$59.1K - $68.1K
3% of jobs
$68.1K - $77K
3% of jobs
$77K - $86K
1% of jobs
$86K - $95K
1% of jobs
$95K - $103.9K
1% of jobs
$103.9K - $112.9K
1% of jobs
$112.9K - $121.9K
1% of jobs
$122.3K is the 25th percentile. Wages below this are outliers.
$121.9K - $130.9K
79% of jobs
$32.2K
$116K
$130.9K
How much do remote knowledge manager jobs pay per year?
What is the difference between Remote Knowledge Manager vs Remote Content Specialist?
| Aspect | Remote Knowledge Manager | Remote Content Specialist |
|---|---|---|
| Credentials | Typically requires knowledge management certifications or related degrees | Often holds marketing, communications, or content creation certifications |
| Work Environment | Focuses on managing organizational knowledge, databases, and information systems | Creates, edits, and manages digital content for various platforms |
| Industry Usage | Common in corporate, tech, and educational sectors | Prevalent in marketing, media, and publishing industries |
| Search & Comparison Intent | Often compared for roles involving information management and organizational knowledge | Compared when looking at digital content creation and management roles |
The Remote Knowledge Manager primarily handles organizing and maintaining company knowledge bases and information systems, requiring specific knowledge management skills. In contrast, the Remote Content Specialist focuses on creating and managing digital content for marketing or communication purposes. While both roles are remote and involve information handling, their core functions and industry applications differ significantly.
What cities near Fort George G Meade, MD are hiring for Remote Knowledge Manager jobs?
Cities near Fort George G Meade, MD with the most Remote Knowledge Manager job openings:
Full-time
Re-posted 23 days ago
Job description
Location: Remote
Knowledge Manager Contact Center
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Knowledge Manager Contact Center to support a governmentcontracted contact center by developing, maintaining, and managing all program content used by customer service staff. This role oversees content creation, data entry, design, and daily escalations, while also supporting research requests, special projects, and operational activities at the government agency. The Content Manager ensures content accuracy, consistency, and alignment with program requirements and serves as a key liaison with government leadership and subject matter experts.
Key Responsibilities:
Content Development & Management
- Create, update, and maintain program content, including knowledge articles, scripts, workflows, and reference materials.
- Oversee content data entry, formatting, and design to ensure clarity and usability for contact center staff.
- Manage daily escalations, research requests, and special contentrelated projects.
- Analyze existing processes and recommend improvements to content structure and program workflows.
Stakeholder Coordination
- Provide supervisory oversight and support to content team members.
- Collaborate with government Subject Matter Experts, management, and executive staff to review issues, present solutions, and ensure content accuracy.
- Support the Federal Program Director and COR with communications related to emerging issues, scheduling needs, and new or upcoming content.
- Participate in meetings to support consistent internal branding and messaging across the contact center.
Operational Support
- Conduct research and analysis to support new program processes and content enhancements.
- Ensure content aligns with operational needs and supports highquality customer service delivery.
- Assist with contact center operational activities as needed.
Qualifications:
- Experience in content management, knowledge management, or documentation development.
- Strong writing, editing, and content design skills.
- Ability to analyze processes and recommend improvements.
- Experience working with government programs or in a contact center environment is preferred.
- Strong communication and stakeholdermanagement skills.
- Bachelor's degree in Communications, English, Technical Writing, Knowledge Management, Public Administration, or a related field.
Must be able to pass a federal background check that inlcudes a credit check.