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Remote It Support Jobs in Silver Spring, MD (NOW HIRING)

Scout Space

Senior IT Systems Administrator

Reston, VA · On-site +1

$89K - $121K/yr

Build and mature Scout's in-house IT support capability while maintaining strong working ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

Virtru

IT Engineer

Washington, DC

$130K - $150K/yr

As an IT Engineer, your responsibilities will include ... Provide support across multiple time-zones for geographically distributed end-users responding to ...

Seneca Holdings

IT Governance Analyst

Chantilly, VA · Remote

To support our team, we provide a balanced mix of benefits and programs. Your total rewards ... remote placement. The individual selected will be responsible for ensuring that the agency ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

SAIC

IT Manager

Silver Spring, MD · On-site +1

$160K - $200K/yr

None Potential for Remote Work: ORA_HYBRID Description SAIC is hiring an IT Project manager to support work at the NOAA Headquarters' in Silver Spring, MD. Essential Duties: * Supporting the NOS ACIO ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Monday, June 8, 2026 City Remote ... The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Thursday, June 11, 2026 City Remote ... The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical ...

E Logic

IT Project Manager

Washington, DC · Remote

$90K/yr

... IT Project Manager to join our team in supporting a high-profile federal program for the ... This position will be remote, however may be required to work on-site at CBO facilities without ...

Maximus

IT Project Manager

VA · On-site +1

$98K - $116K/yr

... Remote Country United States Working time Full-time Description & Requirements Maximus is currently seeking an IT Project Manage r to support our Enterprise Technology Program Management Office (EPMO)

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Silver Spring, MD

Remote It Support information

See Silver Spring, MD salary details

$14

$25

$38

How much do remote it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote it support in Silver Spring, MD is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.23 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Silver Spring, MD? The most popular types of It Support jobs in Silver Spring, MD are:
What are popular job titles related to Remote It Support jobs in Silver Spring, MD? For Remote It Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Silver Spring, MD look for? The top searched job categories for Remote It Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote It Support jobs? Cities near Silver Spring, MD with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Silver Spring, MD as of July 2026, with employment types broken down into 69% Full Time, 16% Part Time, 2% Temporary, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,739 per year, or $25.8 per hour.
Senior IT Systems Administrator

Senior IT Systems Administrator

Scout Space

Reston, VA • On-site, Remote

$89K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Scout Space is building a new way to see and operate in space: with a new paradigm of data empowering every satellite to make space safer. We are a rapidly-growing team; we are deploying real solutions to orbit over the next 2 years; and our work will transform the face of spaceflight. We are looking for people that bring excitement and energy to our organization, are curious and eager to learn, and want to help drive our programs forward.
Scout is seeking a skilled Senior IT Systems Administrator to lead the design, implementation, and management of our internal IT systems as we transition from third-party managed services to a scalable in-house capability. This role will be responsible for establishing core IT functions, supporting a growing workforce, and helping build the infrastructure that enables Scout's next phase of growth.
The ideal candidate is equally capable providing hands-on technical support, managing external technology partners, and driving strategic IT initiatives. This individual will also play a key role supporting our CMMC compliance efforts and helping stand up infrastructure for Scout's expanding facilities and operations. This is a hybrid position.
Responsibilities
  • Establish and manage internal IT operations, including documentation, policies, procedures, and asset management processes
  • Build and mature Scout's in-house IT support capability while maintaining strong working relationships with our Managed Service Provider (MSP), CMMC consultants, and other technology partners
  • Provide first-line IT support for employees, troubleshooting hardware, software, and networking, and access issues
  • Design, implement, and maintain IT security controls aligned with NIST, CMMC, and other applicable cybersecurity frameworks
  • Administer and maintain company hardware, networks, and cloud infrastructure
  • Manage user accounts, permissions, and access controls across company systems
  • Evaluate, implement, and support new IT systems, tools, and technologies as the company grows
  • Support the design and deployment of IT infrastructure for Scout's new facility
  • Participate in CMMC preparation, assessment, and certification activities
  • Deliver occasional cyber security awareness and IT training to team members
  • Maintain IT inventory, lifecycle management, and configuration management processes

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field OR in lieu of a degree 4+ additional years of experience
  • 5+ years of experience in IT administration, systems administration, or technical support
  • Experience building or significantly expanding internal IT capabilities within a growing organization
  • Experience working with Managed Service Providers (MSPs) and third-party technology vendors
  • Experience with CMMC and other similar compliance frameworks (NIST 800-171, ISO27001)
  • Strong knowledge of network infrastructure, security principles, and IT operations
  • Experience administering both Windows and Linux environments
  • Proficiency in managing AWS cloud services
  • Experience supporting Microsoft Azure/GCC High environment
  • Exceptional troubleshooting, communication, and problem solving skills
  • Eligible to hold a clearance

Preferred Qualifications
  • Certified CMMC Professional certification
  • Familiarity with government contracting IT requirements
  • ITIL certification or knowledge of ITIL frameworks

Benefits
  • Open Time Off
  • Paid Parental Leave
  • Medical, Dental, Vision Insurance
  • 401k Matching
  • Health Savings Account, Flexible Spending Accounts, Dependent Care FSA
  • Wellness Stipend
  • Work From Home Stipend
  • Life Insurance
  • Long-term Disability plans
  • Commuter Benefit
  • Education Reimbursement

Don't fulfill all the qualifications listed above? If you still feel like you might be a good fit, please feel free to APPLY ANYWAY. We believe in a well-rounded team, and this sometimes means that someone with out-of-context knowledge can contribute just as well as someone with very explicit alignment with our capabilities needs stated.
Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote fashion. Candidates for this position must be located in the Northern Virginia / Washington, DC area or be willing to relocate.
This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
Scout Space Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, a protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State.
We're Proud to Prioritize Mental Health. Scout Space has been recognized with the Bell Seal for Workplace Mental Health by Mental Health America. This certification reflects our ongoing commitment to creating a supportive environment where mental well-being is valued, protected, and openly talked about. We know that when people feel seen and supported, great work happens, and that is the kind of culture we are building here at Scout Space.
Compensation is based upon candidate experience and qualifications, as well as market and business considerations. Pay range: $120,000 - 200,000.

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