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Remote It Support Jobs in Rome, GA (NOW HIRING)

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

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Remote It Support information

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$14

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$37

How much do remote it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote it support in Rome, GA is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are popular job titles related to Remote It Support jobs in Rome, GA?

For Remote It Support jobs in Rome, GA, the most frequently searched job titles are:

What cities near Rome, GA are hiring for Remote It Support jobs?

Cities near Rome, GA with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Rome, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,166 per year, or $25.1 per hour.

Licensed Clinical Social Worker (LCSW) - Remote Telehealth Position

Company Confidential

Calhoun, GA • Remote

Full-time

Medical, Dental, Vision, Life

Posted 2 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team as we expand our remote mental health services. This full-time position offers the opportunity to work from the comfort of your home while delivering quality care to individuals facing mental health challenges. You will play a crucial role in guiding patients through their therapeutic journey, ensuring their emotional and psychological well-being is prioritized.

About the Organization

At Gotham Enterprises Ltd, we are committed to transforming the mental health landscape by providing comprehensive, patient-centered care. Our organization values innovation and support, fostering an environment where mental health professionals can thrive. Based in Calhoun, Georgia, we utilize a telehealth model to widen access to mental health services, facilitating timely treatment for those in need, regardless of geographic barriers.

Work Environment

This role is entirely remote, ensuring flexibility and convenience for our clinicians. Our telehealth facility is equipped with advanced technology and resources to support your clinical practice, enabling seamless communication with clients and collaboration with a multidisciplinary team of healthcare professionals. You will have the tools necessary to conduct assessments, provide therapy, and maintain comprehensive patient records from your home office.

Key Responsibilities
  • Conduct thorough clinical assessments to determine the mental health needs of patients, leveraging standardized tools and methodologies.
  • Develop and implement personalized treatment plans that reflect evidence-based therapeutic practices, including solution-based therapy techniques.
  • Document clinical interactions and maintain accurate records in a timely manner to fulfill regulatory and organizational standards.
  • Engage with a multidisciplinary treatment team, including psychiatrists, psychologists, and case managers, to coordinate patient care and optimize treatment outcomes.
  • Offer education and support to both patients and their families, empowering them through the treatment process and enhancing their understanding of mental health issues.
  • Stay informed about the latest developments in mental health research and therapy techniques, integrating new knowledge into your clinical practice to enhance patient care.
Patient Population / Client Focus

As an LCSW at Gotham Enterprises Ltd, you will work with a diverse client base, including individuals grappling with anxiety, depression, trauma, and other mental health challenges. Our approach prioritizes culturally competent care and ensures every patient feels heard and valued. You will utilize solution-focused therapy methods to help clients develop coping strategies, achieve their goals, and improve their overall quality of life.

Qualifications
  • A Master's Degree in Social Work from an accredited institution is required for this role.
  • Current and valid LCSW license in the state of Georgia is essential.
  • Strong knowledge of solution-based psychotherapy interventions.
  • Exceptional communication and problem-solving skills, with a commitment to providing empathetic patient care.
Preferred Experience
  • Previous experience in telehealth or remote counseling services is desirable but not mandatory.
  • Familiarity with electronic health record (EHR) systems to streamline documentation and patient management.
  • Experience collaborating with a multidisciplinary team in a healthcare setting.
  • Knowledge of the latest evidence-based practices in mental health treatment.
Compensation and Benefits
  • The annual salary for this position ranges from USD 80,000 to 100,000, commensurate with experience and qualifications.
  • Comprehensive health benefits, including medical, dental, and vision insurance.
  • Life and disability insurance to provide security for you and your family.
  • Professional liability insurance to protect you as you serve your clients.
  • Access to an employee assistance program that offers support for mental health and personal challenges.
  • Minimal paperwork to allow you more time to focus on patient care and engagement.
  • A full caseload ensures a busy and fulfilling work schedule, making a substantial difference in the lives of your clients.
Career Growth Opportunities

We believe in investing in our clinicians' growth and development. Gotham Enterprises Ltd offers various professional training programs and workshops to enhance your skills and expand your knowledge in mental health care. Opportunities for leadership roles and specialized training in specific therapeutic techniques may also be available, ensuring your career trajectory remains upward and rewarding.

Why Join Our Team

By joining Gotham Enterprises Ltd, you are becoming part of a mission-driven organization that prioritizes mental health. We pride ourselves on cultivating a collaborative and supportive work environment. Your expertise and passion for helping others will be recognized and valued, allowing you to make a substantial impact on your clients' lives while achieving personal fulfillment in your career.

Application Information

If you are ready to make a positive difference in the field of mental health and thrive in a supportive environment, we encourage you to apply. Please submit your resume detailing your qualifications and experience as we look forward to welcoming you to our team at Gotham Enterprises Ltd.