ZipRecruiter

Log In

1

Commission Microsoft Help Desk Jobs in Rome, GA (NOW HIRING)

Evoraa Healthcare

Group Facilitator Full-time

Kingston, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Completes clinical documentation promptly in line with state, insurance, and joint commission ... Proficient computer skills including Microsoft Office. * Understanding of KIPU electronic medical ...

Findlay Roofing

In-home Sales Consultant

Rome, GA

$150K - $300K/yr

... to help you win. What You Can Expect * W-2 employee status (not 1099) * Uncapped commission ... Prefer low-accountability or desk-based environments Qualifications: Required: * Valid driver ...

Excel Fitness

Member Services Rep Front Desk

Rome, GA · On-site

$10 - $12.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Proficient ability in Microsoft Office and using a computer. * Must have the ability to handle ...

Excel Fitness

Member Services Rep Front Desk

Rome, GA · On-site

$12.75 - $16/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Proficient ability in Microsoft Office and using a computer. * Must have the ability to handle ...

Miura America Co., Ltd.

Staff Accountant

Rockmart, GA · On-site

$65K/yr

Proficient in Microsoft Excel, including V-lookup formulas and Pivot Tables * Sales & Use Tax ... Position requires sitting at a desk working on a computer over 2/3 of time. * Position requires ...

New

Qcells

Equipment Engineer (Ingot)

Cartersville, GA · On-site

Commission control systems, troubleshoot operational issues, and perform equipment and process ... Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Able to stand and walk the ...

Qcells

Sr. Equipment Engineer (Ingot)

Cartersville, GA · On-site

$93K - $127K/yr

Commission control systems, troubleshoot operational issues, and perform equipment and process ... Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Able to stand and walk the ...

Qcells

Sr. Equipment Engineer (Ingot)

White, GA

$92K - $126K/yr

Commission control systems, troubleshoot operational issues, and perform equipment and process ... Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Able to stand and walk the ...

Qcells

Equipment Engineer (Ingot)

White, GA

Commission control systems, troubleshoot operational issues, and perform equipment and process ... Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) * Able to stand and walk the ...

PPC Flex

Administrative Assistant Front Office

Rome, GA · On-site

$19 - $22/hr

Manage front desk operations, including visitor sign-in procedures and directing guests to ... Ability to maintain professional and helpful attitude in high-tension or stressful situations

True North Group LLC.

Field Sales Representative

Rome, GA · On-site

$20 - $27.50/hr

  • Medical

  • Life

We're a team of driven professionals helping small and mid-sized businesses offer top-tier ... This role is for someone ready to get out from behind the desk and into the fieldmeeting face-to ...

next page

Showing results 1-20

All JobsMicrosoft Help Desk JobsCommission Microsoft Help Desk JobsCommission Microsoft Help Desk Jobs in Rome, GA

Commission Microsoft Help Desk information

See Rome, GA salary details

$12

$23

$33

How much do commission microsoft help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for commission microsoft help desk in Rome, GA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are the most commonly searched types of Microsoft Help Desk jobs in Rome, GA?

The most popular types of Microsoft Help Desk jobs in Rome, GA are:

What are popular job titles related to Commission Microsoft Help Desk jobs in Rome, GA?

For Commission Microsoft Help Desk jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Commission Microsoft Help Desk jobs in Rome, GA look for?

The top searched job categories for Commission Microsoft Help Desk jobs in Rome, GA are:

What cities near Rome, GA are hiring for Commission Microsoft Help Desk jobs?

Cities near Rome, GA with the most Commission Microsoft Help Desk job openings:

Commission Microsoft Help Desk jobs near you

IT Client Support Specialist II

MIURA AMERICA CO., LTD.

Rockmart, GA • On-site

Other

Posted 11 days ago

Job description

Title: IT Client Support Specialist II
Reports to: IT Department Manager
Status: Full-time
Working Hours: 7:00 AM - 4:00 PM preferred; 8:00 AM - 5:00 PM optional
Working Location: Rockmart, Georgia
Purpose of Position
The IT Client Support Specialist / Help Desk Technician is responsible for providing responsive, professional, and effective technical support to Miura employees. This role supports daily help desk operations, endpoint administration, user account support, hardware and software troubleshooting, IT onboarding and offboarding activities, and general client-side IT services.
The position plays an important role in maintaining user productivity, improving support processes, and ensuring employees receive timely communication and resolution for IT-related issues.
Essential Duties and Responsibilities
Help Desk and Client Support
  • Provide frontline technical support to Miura employees onsite at the Rockmart office and remotely to other company locations.
  • Respond to, troubleshoot, document, and resolve support requests through the company's ticketing system.
  • Deliver excellent customer service by phone, email, remote support tools, Teams, and in-person support.
  • Troubleshoot Windows workstations, laptops, mobile devices, printers, desk phones, conference room equipment, peripherals, and other end-user technology.
  • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Office applications, and related user issues.
  • Assist users with password resets, account access, MFA issues, permissions, email issues, and general productivity tool support.
  • Escalate issues to other IT staff or vendors when appropriate while maintaining ownership of communication with the user.
  • Provide timely updates to users regarding ticket status, next steps, and resolution.
  • Identify recurring support issues and recommend process improvements or training opportunities.
  • Assist in creating and maintaining user-facing documentation, training guides, and knowledge base articles.
Microsoft, Active Directory, and Endpoint Support
  • Support user accounts, groups, devices, and permissions in a Microsoft Active Directory and Azure/Microsoft Entra environment.
  • Manage onboarding and offboarding tasks, including account setup, hardware preparation, software installation, and access provisioning.
  • Support and manage endpoint management activities, including software deployment, patching coordination, device configuration, and basic troubleshooting.
  • Assist with troubleshooting network connectivity, VPN, Wi-Fi, printer, mapped drive, and authentication issues.
  • Support and manage endpoint protection, security tools, and client-side security practices as directed by IT management.
  • Maintain accurate IT inventory records for computers, peripherals, mobile devices, and related assets.
Systems, Applications, and Business Support
  • Assist with support for company business applications and technology platforms.
  • Provide user support for systems such as Microsoft 365, ticketing systems, NetSuite, endpoint management tools, Meraki network equipment, AV/conference room systems, and other supported applications.
  • Assist with basic troubleshooting of application access, browser issues, user configuration problems, and client-side system errors.
  • Coordinate with vendors or internal subject matter experts when higher-level support is required.
  • Participate in IT projects, upgrades, deployments, and technology rollouts as assigned.
  • Support IT training and onboarding efforts for new employees.
  • Perform other duties as assigned by the IT Department Manager.
Required Qualifications
  • High school diploma or equivalent.
  • 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role.
  • Strong troubleshooting skills in a Windows desktop and Microsoft business environment.
  • Working knowledge of Microsoft Active Directory and/or Microsoft Entra ID (Azure AD) concepts.
  • Experience supporting Microsoft 365 applications such as Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
  • Strong customer service mindset with the ability to support users professionally and patiently.
  • Ability to explain technical information clearly to non-technical users.
  • Strong written and verbal communication skills.
  • Ability to document issues, resolutions, and procedures clearly.
  • Ability to prioritize tasks, manage multiple support requests, and follow through to resolution.
  • Dependable, organized, and able to work in a fast-paced business environment.
  • Ability to work onsite in Rockmart, Georgia, five days per week.
Preferred Qualifications
  • Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a related technical field preferred but not required.
  • 2+ years of experience in IT help desk, desktop support, client support, or a similar technical support role.
  • Experience with Microsoft 365 administration or support.
  • Experience with Microsoft Active Directory, Microsoft Entra ID (Azure AD), group membership, permissions, and user lifecycle support.
  • Experience with endpoint management platforms, remote support tools, antivirus/endpoint protection, or patch management tools.
  • Experience using or supporting IT ticketing systems.
  • Experience with Meraki networking equipment or cloud-managed network environments.
  • Experience supporting NetSuite or other ERP/business systems.
  • Experience supporting AV systems, conference room technology, Teams meeting rooms, or similar collaboration tools.
  • Basic familiarity with Linux or Linux-based systems.
  • Experience working in a manufacturing, warehouse, or industrial business environment.
  • Familiarity with IT asset management, hardware procurement, and inventory tracking.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft certifications, or similar credentials are a plus.
Knowledge, Skills, and Abilities
  • Strong technical troubleshooting and diagnostic ability.
  • Excellent customer service and interpersonal communication skills.
  • Ability to remain professional and patient when assisting users with technical issues.
  • Ability to work independently while knowing when to escalate.
  • Strong attention to detail and follow-through.
  • Ability to learn new systems, applications, and business processes quickly.
  • Ability to support both office and operational/manufacturing users.
  • Ability to manage competing priorities while maintaining service quality.
  • Ability to maintain confidentiality and follow IT security best practices.
  • Willingness to participate in continuous improvement of IT support processes.

Core Competencies
  1. Customer Service Focus
  2. Technical Troubleshooting
  3. Communication Proficiency
  4. Time Management
  5. Thoroughness and Documentation
  6. Accountability and Follow-Through
  7. Adaptability
  8. Team Collaboration
  9. Continuous Improvement
  10. Professionalism

Equal Employment Opportunity Statement
Miura America is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a professional workplace free from discrimination and harassment.

Apply