High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role. * Strong troubleshooting skills in a Windows ...
High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role. * Strong troubleshooting skills in a Windows ...
IT Client Support Specialist II
Rockmart, GA · On-site
$50K - $58K/yr
High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role. * Strong troubleshooting skills in a Windows ...
Quick apply
IT Client Support Specialist II
Rockmart, GA · On-site
$50K - $58K/yr
High school diploma or equivalent. * 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role. * Strong troubleshooting skills in a Windows ...
Valid driver's license and reliable transportation for on-site work * 0 2 years of experience in an IT support or help desk role Why Switch? * A Culture of Karma We are self-motivated by karma ...
Valid driver's license and reliable transportation for on-site work * 0 2 years of experience in an IT support or help desk role Why Switch? * A Culture of Karma We are self-motivated by karma ...
Valid driver's license and reliable transportation for on-site work * 0-2 years of experience in an IT support or help desk role Why Switch? * A Culture of Karma - We are self-motivated by karma ...
Valid driver's license and reliable transportation for on-site work * 0-2 years of experience in an IT support or help desk role Why Switch? * A Culture of Karma - We are self-motivated by karma ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
IT Support Specialist
White, GA · On-site
Bachelor's degree in a related field or 1-3 years of equivalent hands-on IT/helpdesk support experience * Experience troubleshooting Windows endpoints and Microsoft 365 (Outlook, Teams, OneDrive ...
IT Support Specialist
White, GA · On-site
Bachelor's degree in a related field or 1-3 years of equivalent hands-on IT/helpdesk support experience * Experience troubleshooting Windows endpoints and Microsoft 365 (Outlook, Teams, OneDrive ...
... information. * Sterilize tools and maintain a clean workspace. * Support front-desk check-in and ... Step into a bright, professional office where every day you make a difference helping patients ...
... information. * Sterilize tools and maintain a clean workspace. * Support front-desk check-in and ... Step into a bright, professional office where every day you make a difference helping patients ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
No Experience It Help Desk information
See Rome, GA salary details
$12.75 - $14.67
2% of jobs
$14.67 - $16.59
6% of jobs
$16.59 - $18.52
12% of jobs
$19.06 is the 25th percentile. Wages below this are outliers.
$18.52 - $20.44
17% of jobs
The median wage is $21.98 / hr.
$20.44 - $22.37
16% of jobs
$22.37 - $24.29
16% of jobs
$25.25 is the 75th percentile. Wages above this are outliers.
$24.29 - $26.21
12% of jobs
$26.21 - $28.14
7% of jobs
$28.14 - $30.06
6% of jobs
$30.06 - $31.99
3% of jobs
$31.99 - $33.91
2% of jobs
$12
$23
$33
How much do no experience it help desk jobs pay per hour?
As of Aug 20, 2026, the average hourly pay for no experience it help desk in Rome, GA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is a no experience IT help desk?
A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.
What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?
To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.
What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?
Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.
What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?
| Aspect | No Experience It Help Desk | No Experience Network Support Specialist |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA Network+ |
| Work Environment | Help desk, support tickets, remote or on-site | Network troubleshooting, on-site or remote |
| Industry Usage | Common in IT support roles across various industries | More focused on network infrastructure roles |
| Search & Comparison | Often searched by entry-level IT support seekers | Compared for roles involving network troubleshooting |
Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.
What is the easiest it help desk job to get into?
The easiest IT help desk job to get into typically requires minimal experience and focuses on basic troubleshooting, customer service, and familiarity with common operating systems like Windows or macOS. Entry-level positions often accept candidates with relevant certifications such as CompTIA A+ and strong communication skills, making them accessible for those new to IT support.
What are the most commonly searched types of It Help Desk jobs in Rome, GA?
The most popular types of It Help Desk jobs in Rome, GA are:
What are popular job titles related to No Experience It Help Desk jobs in Rome, GA?
For No Experience It Help Desk jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching No Experience It Help Desk jobs in Rome, GA look for?
The top searched job categories for No Experience It Help Desk jobs in Rome, GA are:
What cities near Rome, GA are hiring for No Experience It Help Desk jobs?
Cities near Rome, GA with the most No Experience It Help Desk job openings:
Job description
Title: IT Client Support Specialist II
Reports to: IT Department Manager
Status: Full-time
Working Hours: 7:00 AM - 4:00 PM preferred; 8:00 AM - 5:00 PM optional
Working Location: Rockmart, Georgia
Purpose of Position
The IT Client Support Specialist / Help Desk Technician is responsible for providing responsive, professional, and effective technical support to Miura employees. This role supports daily help desk operations, endpoint administration, user account support, hardware and software troubleshooting, IT onboarding and offboarding activities, and general client-side IT services.
The position plays an important role in maintaining user productivity, improving support processes, and ensuring employees receive timely communication and resolution for IT-related issues.
Essential Duties and Responsibilities
Help Desk and Client Support
Core Competencies
Equal Employment Opportunity Statement
Miura America is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a professional workplace free from discrimination and harassment.
Reports to: IT Department Manager
Status: Full-time
Working Hours: 7:00 AM - 4:00 PM preferred; 8:00 AM - 5:00 PM optional
Working Location: Rockmart, Georgia
Purpose of Position
The IT Client Support Specialist / Help Desk Technician is responsible for providing responsive, professional, and effective technical support to Miura employees. This role supports daily help desk operations, endpoint administration, user account support, hardware and software troubleshooting, IT onboarding and offboarding activities, and general client-side IT services.
The position plays an important role in maintaining user productivity, improving support processes, and ensuring employees receive timely communication and resolution for IT-related issues.
Essential Duties and Responsibilities
Help Desk and Client Support
- Provide frontline technical support to Miura employees onsite at the Rockmart office and remotely to other company locations.
- Respond to, troubleshoot, document, and resolve support requests through the company's ticketing system.
- Deliver excellent customer service by phone, email, remote support tools, Teams, and in-person support.
- Troubleshoot Windows workstations, laptops, mobile devices, printers, desk phones, conference room equipment, peripherals, and other end-user technology.
- Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Office applications, and related user issues.
- Assist users with password resets, account access, MFA issues, permissions, email issues, and general productivity tool support.
- Escalate issues to other IT staff or vendors when appropriate while maintaining ownership of communication with the user.
- Provide timely updates to users regarding ticket status, next steps, and resolution.
- Identify recurring support issues and recommend process improvements or training opportunities.
- Assist in creating and maintaining user-facing documentation, training guides, and knowledge base articles.
- Support user accounts, groups, devices, and permissions in a Microsoft Active Directory and Azure/Microsoft Entra environment.
- Manage onboarding and offboarding tasks, including account setup, hardware preparation, software installation, and access provisioning.
- Support and manage endpoint management activities, including software deployment, patching coordination, device configuration, and basic troubleshooting.
- Assist with troubleshooting network connectivity, VPN, Wi-Fi, printer, mapped drive, and authentication issues.
- Support and manage endpoint protection, security tools, and client-side security practices as directed by IT management.
- Maintain accurate IT inventory records for computers, peripherals, mobile devices, and related assets.
- Assist with support for company business applications and technology platforms.
- Provide user support for systems such as Microsoft 365, ticketing systems, NetSuite, endpoint management tools, Meraki network equipment, AV/conference room systems, and other supported applications.
- Assist with basic troubleshooting of application access, browser issues, user configuration problems, and client-side system errors.
- Coordinate with vendors or internal subject matter experts when higher-level support is required.
- Participate in IT projects, upgrades, deployments, and technology rollouts as assigned.
- Support IT training and onboarding efforts for new employees.
- Perform other duties as assigned by the IT Department Manager.
- High school diploma or equivalent.
- 1-2 years of experience in IT help desk, desktop support, client support, or a similar technical support role.
- Strong troubleshooting skills in a Windows desktop and Microsoft business environment.
- Working knowledge of Microsoft Active Directory and/or Microsoft Entra ID (Azure AD) concepts.
- Experience supporting Microsoft 365 applications such as Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.
- Strong customer service mindset with the ability to support users professionally and patiently.
- Ability to explain technical information clearly to non-technical users.
- Strong written and verbal communication skills.
- Ability to document issues, resolutions, and procedures clearly.
- Ability to prioritize tasks, manage multiple support requests, and follow through to resolution.
- Dependable, organized, and able to work in a fast-paced business environment.
- Ability to work onsite in Rockmart, Georgia, five days per week.
- Associate degree in Information Technology, Computer Science, Networking, Cybersecurity, or a related technical field preferred but not required.
- 2+ years of experience in IT help desk, desktop support, client support, or a similar technical support role.
- Experience with Microsoft 365 administration or support.
- Experience with Microsoft Active Directory, Microsoft Entra ID (Azure AD), group membership, permissions, and user lifecycle support.
- Experience with endpoint management platforms, remote support tools, antivirus/endpoint protection, or patch management tools.
- Experience using or supporting IT ticketing systems.
- Experience with Meraki networking equipment or cloud-managed network environments.
- Experience supporting NetSuite or other ERP/business systems.
- Experience supporting AV systems, conference room technology, Teams meeting rooms, or similar collaboration tools.
- Basic familiarity with Linux or Linux-based systems.
- Experience working in a manufacturing, warehouse, or industrial business environment.
- Familiarity with IT asset management, hardware procurement, and inventory tracking.
- Relevant certifications such as CompTIA A+, Network+, Microsoft certifications, or similar credentials are a plus.
- Strong technical troubleshooting and diagnostic ability.
- Excellent customer service and interpersonal communication skills.
- Ability to remain professional and patient when assisting users with technical issues.
- Ability to work independently while knowing when to escalate.
- Strong attention to detail and follow-through.
- Ability to learn new systems, applications, and business processes quickly.
- Ability to support both office and operational/manufacturing users.
- Ability to manage competing priorities while maintaining service quality.
- Ability to maintain confidentiality and follow IT security best practices.
- Willingness to participate in continuous improvement of IT support processes.
Core Competencies
- Customer Service Focus
- Technical Troubleshooting
- Communication Proficiency
- Time Management
- Thoroughness and Documentation
- Accountability and Follow-Through
- Adaptability
- Team Collaboration
- Continuous Improvement
- Professionalism
Equal Employment Opportunity Statement
Miura America is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a professional workplace free from discrimination and harassment.
About Miura America
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
51 - 200 Employees
Headquarters location
Rockmart, GA, US
Year founded
1927