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Mobile Comcast It Support Jobs in Rome, GA (NOW HIRING)

IT Support Associate

Dalton, GA · On-site

$15 - $19.50/hr

The IT Support Associate is a newly established performer that focuses on configuring and installing new digital signage and conference room technologies as well as supporting the existing device ...

IT Support Associate

Dalton, GA · On-site

$15 - $19.50/hr

The IT Support Associate is a newly established performer that focuses on configuring and installing new digital signage and conference room technologies as well as supporting the existing device ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

... support to major industrial and service-sector companies to help them define and implement their ... Embedded and critical systems, IoT, information systems and digital solutions for businesses ...

... support to major industrial and service-sector companies to help them define and implement their ... Embedded and critical systems, IoT, information systems and digital solutions for businesses ...

Technical Support: Provide technical support and troubleshooting for MES applications. Ensure ... Design and develop transportation logic for logistics automation such as AGV, OHT, and mobile ...

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Mobile Comcast It Support information

See Rome, GA salary details

$11

$18

$26

How much do mobile comcast it support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for mobile comcast it support in Rome, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?

Mobile Comcast IT Support professionals often encounter challenges such as troubleshooting a wide range of devices in varying environments, adapting quickly to new technologies, and managing time efficiently when traveling between sites. Effective communication with both technically-skilled colleagues and end users is essential to resolve issues promptly. Staying organized, leveraging remote diagnostic tools, and participating in ongoing training can help overcome these challenges and ensure high-quality support.

What is the difference between Mobile Comcast It Support vs Desktop Support Technician?

AspectMobile Comcast It SupportDesktop Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site and remote, mobile support for clientsOffice-based, on-site or remote troubleshooting
Industry UsageTelecommunications, cable servicesIT services, corporate environments
Common Search IntentMobile device support, on-the-go troubleshootingDesktop hardware/software issues

Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.

What are Mobile Comcast IT Support specialists?

Mobile Comcast IT Support specialists are professionals who provide technical assistance for Comcast's mobile services, including mobile devices, apps, and network connectivity. They help customers troubleshoot issues, set up devices, configure network settings, and resolve service-related problems. These specialists may assist customers remotely or in person, ensuring that users have reliable access to Comcast's mobile offerings. Their role is crucial in maintaining customer satisfaction and seamless mobile service experiences.

What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?

To thrive as a Mobile Comcast IT Support specialist, you need a solid understanding of networking, troubleshooting, and customer service, typically supported by experience in IT support or a related field. Familiarity with industry-standard tools such as ticketing systems, remote desktop applications, and certifications like CompTIA A+ or Network+ is highly beneficial. Strong communication, patience, and problem-solving abilities help you effectively assist customers and resolve issues on the go. These skills are crucial for ensuring customer satisfaction, efficient service delivery, and maintaining Comcast’s reputation for technical excellence.
What are the most commonly searched types of Comcast It Support jobs in Rome, GA? The most popular types of Comcast It Support jobs in Rome, GA are:
What are popular job titles related to Mobile Comcast It Support jobs in Rome, GA? For Mobile Comcast It Support jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Mobile Comcast It Support jobs in Rome, GA look for? The top searched job categories for Mobile Comcast It Support jobs in Rome, GA are:
What cities near Rome, GA are hiring for Mobile Comcast It Support jobs? Cities near Rome, GA with the most Mobile Comcast It Support job openings:
Infographic showing various Mobile Comcast It Support job openings in Rome, GA as of July 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,689 per year, or $18.6 per hour.
Local IT Infrastructure & Shopfloor Support Technician

Local IT Infrastructure & Shopfloor Support Technician

Techniplas

Dalton, GA • On-site

$19 - $26/hr

Full-time

Posted 18 days ago


Techniplas rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

69th of 84 rated plastic manufacturers


Job description

SUMMARY OF POSITION:
The Local IT Infrastructure & Shopfloor Support Engineer is responsible for the stable, secure, and efficient operation of the local IT infrastructure across two automotive production plants.
This role ensures reliable 1st and 2nd level support for end users, shopfloor systems, servers, and network infrastructure, acting as the primary local IT contact between production, central IT, and external service providers.
The position has a strong operational focus and plays a critical role in maintaining production continuity and IT service quality in a 24/7 manufacturing environment.
JOB DUTIES & ESSENTIAL FUNCTIONS:
Local IT Infrastructure Operations
  • Operate and maintain the local IT infrastructure at two production sites
  • Ensure high availability of servers, networks, and end-user systems
  • Perform regular system checks, patching, and maintenance activities
  • Support implementation of global IT standards and policies at site level

1st & 2nd Level Support (End User & Infrastructure)
  • Provide 1st and 2nd level IT support for office and production users
  • Troubleshoot hardware, software, network, and connectivity issues
  • Support Windows clients, peripherals, mobile devices, and shopfloor PCs
  • Escalate complex incidents to 3rd level or central IT when required

Server & Network Administration
  • Administer local server infrastructure (physical and virtual)
  • Operate and monitor LAN/WAN, switches, firewalls, and Wi-Fi networks
  • Support Active Directory, user management, and access controls
  • Ensure backup, recovery, and basic disaster recovery procedures

Shopfloor IT & Production Systems
  • Ensure stable operation of shopfloor IT systems and production-related applications
  • Support industrial PCs, scanners, printers, terminals, and label systems
  • Act as IT interface for MES, ERP, and machine connectivity topics
  • Provide rapid on-site support for production-critical IT incidents

Security & Compliance
  • Implement and enforce IT security policies at local site level
  • Support audits and compliance requirements (e.g. IATF , TISAX)
  • Ensure secure handling of user accounts, systems, and production data

Coordination & Documentation
  • Coordinate local IT activities with central IT teams and external vendors
  • Manage local IT service providers and hardware suppliers
  • Maintain accurate documentation of systems, network diagrams, and procedures
  • Support IT projects such as upgrades, rollouts, and site expansions

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):
Professional Experience
  • Several years of experience in local IT infrastructure or IT support roles
  • Experience in manufacturing or automotive production environments preferred
  • Hands-on experience with shopfloor IT and production-critical systems
  • Two (2) year degree in related computer sciences

Language Skills
  • Good English skills
  • Good Spanish skills would be an advantage

Personal Skills
  • High sense of responsibility and service orientation
  • Ability to work independently in an operational environment
  • Strong troubleshooting and problem-solving skills
  • Good communication skills with both IT and production users
  • Willingness to provide on-site support and occasional off-hours support

Technical Skills
  • Strong knowledge of Windows client and server environments
  • Solid understanding of networking (LAN/WAN, TCP/IP, VLAN, Wi-Fi)
  • Experience with Active Directory and user management
  • Familiarity with virtualization, backup, and monitoring tools
  • Basic understanding of IT security and compliance requirements

What Techniplas employees say

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