IT Support Specialist
White, GA · On-site
Join a growing IT team that keeps employees productive through reliable, friendly, and timely technical support. In this helpdesk-focused role, you'll be the first point of contact for IT requests ...
IT Support Specialist
White, GA · On-site
Join a growing IT team that keeps employees productive through reliable, friendly, and timely technical support. In this helpdesk-focused role, you'll be the first point of contact for IT requests ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Flexible Comcast It Support information
See Rome, GA salary details
$11.78 - $13.10
1% of jobs
$13.10 - $14.41
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.41 - $15.72
25% of jobs
$15.72 - $17.03
14% of jobs
The median wage is $17.54 / hr.
$17.03 - $18.34
14% of jobs
$18.34 - $19.66
10% of jobs
$20.31 is the 75th percentile. Wages above this are outliers.
$19.66 - $20.97
13% of jobs
$20.97 - $22.28
4% of jobs
$22.28 - $23.59
8% of jobs
$23.59 - $24.90
3% of jobs
$24.90 - $26.21
3% of jobs
$11
$18
$26
How much do flexible comcast it support jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for flexible comcast it support in Rome, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What does a Flexible Comcast IT Support do?
A Flexible Comcast IT Support professional assists Comcast employees or customers with technical issues related to IT systems and services. Their role often includes troubleshooting hardware, software, and network problems, as well as providing guidance on the proper use of technology. The 'flexible' aspect means they may work varying hours, handle remote support, or adapt to changing workloads as needed. They play a key role in ensuring the smooth operation of Comcast’s technology infrastructure.
What are the key skills and qualifications needed to thrive as a Flexible Comcast IT Support professional?
To excel as a Flexible Comcast IT Support professional, you need solid technical troubleshooting skills, knowledge of networking concepts, and experience with customer service, usually supported by a relevant degree or IT certifications like CompTIA A+ or Network+. Familiarity with remote desktop tools, ticketing systems such as ServiceNow, and Comcast-specific software is often required. Outstanding communication, patience, and problem-solving abilities help differentiate top performers in this customer-facing role. These skills are crucial to efficiently resolve technical issues, maintain customer satisfaction, and adapt to the dynamic needs of Comcast’s IT support environment.
What are the typical work schedules and team structures for a Flexible Comcast IT Support role?
Flexible Comcast IT Support roles often involve a combination of on-site and remote work, depending on business needs and the specific support area. Team members typically collaborate within cross-functional groups, including network engineers, help desk staff, and end users. Schedules may vary, with some positions offering shift work or on-call hours to ensure IT coverage during peak times or emergencies. This flexibility is designed to accommodate both company demands and employee work-life balance, making communication and time management key to success.
What is the difference between Flexible Comcast It Support vs Network Support Specialist?
| Aspect | Flexible Comcast It Support | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cisco CCNA | CompTIA Network+, Cisco CCNA, CCNP |
| Work Environment | Customer sites, remote support, call centers | Data centers, corporate offices, client networks |
| Industry Usage | Telecommunications, cable services, ISPs | IT services, telecommunications, enterprise networks |
Flexible Comcast It Support primarily focuses on providing technical assistance for Comcast services, including troubleshooting customer issues and remote support. Network Support Specialists handle network infrastructure, configuration, and maintenance across various industries. While both roles require networking certifications and involve technical support, Comcast It Support emphasizes customer service and remote troubleshooting, whereas Network Support Specialists focus on network infrastructure management.
What are the most commonly searched types of Comcast It Support jobs in Rome, GA?
The most popular types of Comcast It Support jobs in Rome, GA are:
IT Support Specialist
White, GA • On-site
Surya Carpet
Full-time
Posted 15 days ago
Job description
About Surya Inc.
Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.
Overview:
Join a growing IT team that keeps employees productive through reliable, friendly, and timely technical support. In this helpdesk-focused role, you’ll be the first point of contact for IT requests—troubleshooting issues, guiding users, and coordinating resolutions to keep day-to-day work running smoothly.
You’ll resolve requests through a ticketing workflow, communicate clearly on status and next steps, and know when to escalate—while building trust through a great customer experience.
We’re looking for someone who is hands-on, curious, and comfortable in a fast-moving environment. You have strong Windows and Microsoft 365 fundamentals, enjoy solving problems, and can manage multiple tickets while keeping users informed. This role reports to the IT Manager.
What You’ll Do:
- Serve as the first point of contact for IT support requests via ticketing system, email, phone, and chat
- Triage, troubleshoot, and resolve end-user issues across Windows, Microsoft 365, printers, and common business applications
- Provide remote and on-site support; escalate incidents appropriately and coordinate with vendors/other IT resources as needed
- Onboard and offboard employees (accounts, devices, access, and equipment) in partnership with HR and Security
- Set up, image, and maintain laptops/desktops and peripherals using standard builds and documentation
- Support collaboration and meeting-room readiness (Teams/Zoom rooms, AV basics, connectivity, and printing)
- Maintain accurate ticket notes,
- time entries, and resolution documentation; identify trends and propose improvements
- Create and maintain knowledge articles, quick-reference guides, and repeatable processes to improve first-contact resolution
Basic Qualifications:
- Bachelor’s degree in a related field or 1–3 years of equivalent hands-on IT/helpdesk support experience
- Experience troubleshooting Windows endpoints and Microsoft 365 (Outlook, Teams, OneDrive/SharePoint) with a strong customer-service mindset
- Familiarity working in a ticketing system (prioritization, documentation, SLAs/response expectations)
- Foundational networking knowledge (Wi‑Fi, DNS/DHCP, VPN concepts) to diagnose connectivity issues
- Strong communication skills—able to explain steps clearly and set expectations with non-technical users
- Ability to prioritize and manage multiple tickets in a fast-paced environment while maintaining high-quality servic
Preferred Qualifications:
- Experience with common ticketing platforms (e.g., ServiceNow, Jira Service Management, Zendesk) and basic reporting/metrics
- Exposure to endpoint management/MDM (e.g., Intune or similar) and device security best practices
- Knowledge of identity/access basics (Active Directory/Entra ID, group membership, role-based access)
- Scripting/automation experience (PowerShell preferred) to streamline repeatable support tasks
Core Competencies:
- Service mindset: responsive, respectful, and focused on resolving issues end-to-end
- Prioritization: triage requests, manage time effectively, and communicate trade-offs
- Problem solving: diagnose root causes, test solutions, and document outcomes
- Communication: explain technical concepts clearly to both technical and non-technical audiences
- Collaboration: work effectively with peers and stakeholders across departments
- Continuous learning: stay current on tools, security best practices, and operational improvements