Surya Carpet

17 Surya Carpet Jobs Hiring Near You

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

About Surya Inc. At Surya Inc., we are redefining the world of interior design. As a leading furnishings company, we offer a thoughtfully curated collection of design-forward furniture, rugs ...

ABOUT SURYA Surya Inc. is a leading, design-forward home furnishings company that serves a wide range of lifestyles across the globe. Our curated portfolio includes furniture, rugs, textiles ...

Junior .NET Developer

White, GA · On-site

$59K - $76K/yr

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents ...

Sales Coordinator

Dallas, TX · On-site

$17.25 - $23.50/hr

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents ...

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents ...

Inbound Container Scheduler

White, GA · On-site

$16.50 - $21.50/hr

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents ...

MGBW - Inventory Lead

Taylorsville, NC · On-site

$16 - $20.25/hr

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents ...

Visual Merchandising Intern Position Overview Surya is seeking a creative Visual Merchandising Intern with a passion for home decor and design. The ideal candidate is dialed in to current home décor ...

Surya, Inc. represents an exquisite portfolio of high-quality home furnishing brands, including Mitchell Gold + Bob Williams, Global Views, and Surya. We are known for our commitment to quality ...

Visual Merchandising Intern Position Overview Surya is seeking a creative Visual Merchandising Intern with a passion for home decor and design. The ideal candidate is dialed in to current home décor ...

Position Summary We are seeking a detail-oriented Junior Photographer to support a fast-paced commercial photography studio producing high-volume e-commerce and marketing imagery. This role assists ...

3rd Shift SUPERVISOR - Whse operations (SUN- THURS) Manage warehouse and distribution operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures ...

Surya Carpet Jobs Information

Infographic showing various job openings at Surya Carpet in the United States as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Nights. Highlights an 100% Physical job distribution.

MGBW Customer Experience Associate

Surya Carpet

Taylorsville, NC • On-site

$13 - $18/hr

Full-time

Re-posted 8 hours ago


Job description

About Surya Inc.

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.’s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.


JOB SUMMARY

The Customer Care Associate is a customer-focused role responsible for completing tasks that improve customer experience. This position provides direct support to internal and external customers by processing orders, resolving inquiries, and ensuring accurate and timely communication. Success in this role requires strong attention to detail, problem-solving skills, and a commitment to delivering exceptional service in a fast-paced, customer-oriented environment.


RESPONSIBILITIES:

  • Provide an exceptional customer experience by engaging directly with customers via phone and email
  • Process orders accurately and efficiently while delivering exceptional service
  • Resolve customer inquiries, concerns, and questions by researching issues and communicating clear resolution options
  • Collaborate cross-functionally to resolve a variety of customer issues
  • Provide internal and external customers with accurate and complete information
  • Identify root causes of customer issues and support resolution
  • Handle escalated situations with professionalism, empathy, and positivity
  • Utilize multiple systems to research, resolve, and document customer interactions
  • Clearly communicate resolution steps to customers
  • Follow up in a timely manner with customers and internal partners


QUALIFICATIONS AND REQUIREMENTS

  • 2+ years of customer service experience required; furniture industry experience preferred
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Experience with ERP systems (Dynamics AX preferred) and ticketing systems is a plus
  • Strong organizational, multitasking, and communication skills
  • Customer-centric mindset with a strong work ethic
  • Ability to adapt in a fast-paced environment


LOCATION

This role is an onsite position located at our Taylorsville, NC facility.