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Remote It Support Jobs in Reston, VA (NOW HIRING)

X Energy LLC

Manager, IT Projects

Rockville, MD · On-site +1

$100K - $118K/yr

This role will provide project management for Digital Engineering IT projects supporting X-energy ... Hybrid & Remote Eligible Travel Expectations: Up to 10% as needed for project assignment Hours:

HunaTek

IT & Data Solutions Specialist

Herndon, VA · On-site +1

$110K - $140K/yr

IT & Data Solutions Specialist HunaTek is seeking a hands-on IT and Data Solutions Specialist to support and enhance HunaTek's enterprise systems, data integrations, and automation initiatives. This ...

Leidos

IT Security Engineer

Washington, DC · On-site +1

$107K - $195K/yr

Percentage of remote work will vary based on client requirements/deliverables. In this role, you ... Support the secure architecture, design, and implementation of DoD systems in accordance with DoDI ...

Leidos

IT Security Engineer

Chevy Chase, MD · On-site +1

$107K - $195K/yr

Percentage of remote work will vary based on client requirements/deliverables. In this role, you ... Support the secure architecture, design, and implementation of DoD systems in accordance with DoDI ...

Initiate Government Solutions

DevOps Engineer

Washington, DC · Remote

$59.50 - $81.50/hr

Description Founded in 2007, Initiate Government Solutions (IGS) is a Woman-Owned Small Business and a fully remote IT services provider supporting federal partners nationwide. We deliver innovative ...

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Remote It Support information

See Reston, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote it support in Reston, VA is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.52 per hour, depending on experience, location, and employer.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Reston, VA? The most popular types of It Support jobs in Reston, VA are:
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What job categories do people searching Remote It Support jobs in Reston, VA look for? The top searched job categories for Remote It Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote It Support jobs? Cities near Reston, VA with the most Remote It Support job openings:
Remote It Support jobs near you

Information Security Specialist

Office of the Chief Information Officer

Washington, DC • On-site, Remote

$131K - $187K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Job description

Summary
As a Information Security Specialist, you will perform information system security manager responsibilities for the Office of the Chief Information Officer (OCIO).
Location of position:
The Office of GSA IT, ISSO Support Division (ISC)
We are currently filling two vacancies, but additional vacancies may be filled as needed.
Learn more about this agency
Duties
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As an Information Security Specialist you will perform the following duties:
  • Responsible for assisting in leading efforts within the agency to plan, develop, and maintain an agency-wide IT Security program in accordance with the Federal Information Security Management Act (FISMA) which establishes appropriate controls to ensure the protection of GSA's IT assets. The incumbent will assist in ensuring that all laws, regulations, policies, and procedures related to IT Security are implemented within GSA on a nationwide basis. The incumbent will be involved in finding technical solutions and providing technical guidance in IT security implementation. The responsibilities include addressing IT security concerns and facilitating IT security solutions for the agency.
  • Participates in conducting and managing independent evaluations and compliance reviews of OCIO IT systems for which he/she has responsibility in accordance with FISMA. This includes, but is not limited to, Plan of Action and Milestones (POA&M) reviews, security authorization package reviews, exhibit 300 reviews, vulnerability assessments and scanning activities, system configuration reviews, and system inventory reviews.
  • Serves as subject Matter Expert in all aspects relating to GSA's mobile device program. The incumbent supports the CISO in managing GSA's mobile device (Smartphone/tablet) program, its security, policy development and all aspects of management and implementation. The incumbent's expertise shall include Apple iOS, Google Android, and BlackBerry mobile platforms.
  • Responsible for CIO contingency event (COOP) planning, training, training exercises and management of actual event scenarios. Coordinates with senior management and other Service/Staff Office representatives to ensure IT support is available and requested support is provided. Coordinates on behalf of the GSA, CIO for additional support, redistribution of assets and manpower as well as tracking personnel accountability during an actual event.
  • Responsible for reviewing and coordinating reporting of Security Advisory Alerts (SAA), compliance reviews, security training, incident reports, contingency plan testing, and other IT security program issues. The incumbent is responsible for supporting the security measures and goals set by the GSA Chief Information Security Officer.

Requirements
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Conditions of employment
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility requirements within 30 days of the closing date.
  • Register with Selective Service if you are a male born after 12/31/1959
  • Direct Deposit of salary check to financial organization required.

If selected, you must meet the following conditions:
  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
  • Participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications
For each job on your resume, provide:
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS-14 salary range starts at $131,342 per year.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service and have IT-related experience demonstrating EACH of the four competencies below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates "state of the art" technology of the industry.
  • Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.

SPECIALIZED EXPERIENCE:
Specialized experience is defined as performance of advanced information technology security work for a large organization. This includes planning, developing, or maintaining an organization-wide information security program; implementing and evaluating security controls across enterprise systems and cloud-based environments; and conducting security reviews such as system assessments, vulnerability identification, and corrective action tracking. Experience must also include providing technical guidance to leadership, supporting incident response or continuity operations, and collaborating across teams to resolve complex security issues.
Education
Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
Additional information
Candidates will not be hired based on their race, sex, color, religion, or national origin.
Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
On a case-by-case basis, the following incentives may be approved:
• Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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