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Remote School Technology Jobs in Reston, VA (NOW HIRING)

NuAxis Innovations

IT Specialist II

Washington, DC · Remote

This role is largely responsible for providing remote telephone and email-based IT operational ... High school diploma or equivalent. Bachelor's Degree preferred. * Operating Systems (Windows 11)

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ... High School Diploma with 6+ years of experience, an Associate's Degree with 4+ years of experience ...

UnitedHealth Group

Senior Medical Coder

Washington, DC · Remote

$24 - $43/hr

Remote Nationwide You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as ... High School Diploma/GED * Coding certification from AAPC or AHIMA Professional Coding Association ...

Maximus

Trainer - Call Center (Temporary, Remote)

VA · On-site +1

... room, technology, and collection and entry of training data. - Maintain records of training ... High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership ...

Technology Rivers

Executive Assistant - U.S

Reston, VA · On-site +1

... VA (Remote possible for right candidate) Preference: Candidates local to Northern VA Technology ... High school or GED (Bachelor's preferred, Communications degree preferred). * Exceptional ...

Harris

(Remote) Executive Vice President

Washington, DC · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... school districts, public safety, and healthcare software verticals. Our success has been realized ...

Harris

(Remote) Executive Vice President

Washington, DC · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... school districts, public safety, and healthcare software verticals. Our success has been realized ...

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All JobsSchool Technology JobsRemote School Technology JobsRemote School Technology Jobs in Reston, VA

Remote School Technology information

What are the main challenges faced by professionals in a remote school technology role, and how can they be addressed?

Professionals in Remote School Technology often face challenges such as troubleshooting technical issues remotely, ensuring all students and staff have reliable access to digital tools, and maintaining data security. Proactively setting up clear communication channels, providing regular virtual training, and creating detailed troubleshooting guides can help address these issues. Building strong collaboration with teachers, administrators, and IT vendors is also essential to quickly resolve problems and keep learning uninterrupted.

What is a remote school technology?

A Remote School Technology job involves supporting and managing digital tools, software, and devices used for online education. Professionals in this field help students and educators troubleshoot technical issues, set up virtual classrooms, and ensure secure, efficient access to educational platforms. They may work as IT support, technology coordinators, or edtech specialists, all from a remote location. Their work is essential for facilitating smooth and effective remote learning experiences.

What are the key skills and qualifications needed to thrive as a remote school technology specialist, and why are they important?

To thrive as a Remote School Technology Specialist, you need strong knowledge of educational technology systems, troubleshooting skills, and often a background in IT or educational support. Familiarity with learning management systems (LMS), video conferencing platforms, and certifications such as CompTIA A+ or Google Certified Educator are commonly required. Excellent communication, patience, and problem-solving abilities are important soft skills for effectively supporting educators and students remotely. These skills ensure smooth technology integration, minimize disruptions to learning, and provide timely support in virtual educational environments.
What job categories do people searching Remote School Technology jobs in Reston, VA look for? The top searched job categories for Remote School Technology jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote School Technology jobs? Cities near Reston, VA with the most Remote School Technology job openings:
Remote School Technology jobs near you

IT Specialist II

NuAxis Innovations

Washington, DC • Remote

Full-time

Posted 4 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. 

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated IT Specialist II  for a Full-Time position.

Position Summary:

This role is largely responsible for providing remote telephone and email-based IT operational support  services to the organization. We are looking to fill a need to have a highly competent and highly motivated  individual in this role. This position requires a high level of IT support knowledge, customer service  experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as  such it will require commitment on your part as well as ours

Key Responsibilities

  • Some of the primary responsibilities of this role would include:
  • Remote telephone-based Call Center / Help Desk / Service Desk support services
  • Owning, tracking, troubleshooting and resolving IT incidents and service requests
  • Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)
  • This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving  isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.

Qualifications

  • Two (2) + years' of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.
  • High school diploma or equivalent. Bachelor's Degree preferred.
  • Operating Systems (Windows 11)
  • Active Directory Experience
  • Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)
  • Printer Support Experience
  • Familiar w/Command Prompts
  • Web Browsers (Google, Edge, Chrome, and Mozilla)
  • Troubleshoot basic WiFi connectivity issues, including SSID identification, password resets, and signal-strength checks.
  • Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).

Preferred

  • Sharepoint
  • VPN Experience (Global Protect.)
  • Remote Support Software (Bomgar)
  • Mobile Devices (Android and iOS)
  • Software Installation Experience
  • Network Drive Support Experience
  • Contact Center/Call Center/Helpdesk experience preferred
  • Customer Service Skills/Customer Experience Training
  • Customer Advocacy Behaviors
  • Critical thinking/Problem Solving skills
  • Effective Communication Strategies
  • Self-Starter/Resourceful
  • Independent Learning/Resourcing
  • Enterprise ticketing application experience - BMC Remedy Service Management experience preferred

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.  Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Employment Type: Full time

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