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Remote School Technology Jobs in Reston, VA (NOW HIRING)

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ... High School Diploma with 6 years of experience, an Associate's Degree with 4 years of experience ...

Remote Support Technician Lead

Mclean, VA · On-site +1

$44.50K - $57.60K/yr

Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ... High School Diploma with 8+ years of experience, an Associate's Degree with 6+ years of experience ...

... VA (Remote possible for right candidate) Preference: Candidates local to Northern VA Technology ... High school or GED (Bachelor's preferred, Communications degree preferred). * Exceptional ...

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Remote School Technology information

What are the key skills and qualifications needed to thrive as a Remote School Technology Specialist, and why are they important?

To thrive as a Remote School Technology Specialist, you need strong knowledge of educational technology systems, troubleshooting skills, and often a background in IT or educational support. Familiarity with learning management systems (LMS), video conferencing platforms, and certifications such as CompTIA A+ or Google Certified Educator are commonly required. Excellent communication, patience, and problem-solving abilities are important soft skills for effectively supporting educators and students remotely. These skills ensure smooth technology integration, minimize disruptions to learning, and provide timely support in virtual educational environments.

What are the main challenges faced by professionals in a Remote School Technology role, and how can they be addressed?

Professionals in Remote School Technology often face challenges such as troubleshooting technical issues remotely, ensuring all students and staff have reliable access to digital tools, and maintaining data security. Proactively setting up clear communication channels, providing regular virtual training, and creating detailed troubleshooting guides can help address these issues. Building strong collaboration with teachers, administrators, and IT vendors is also essential to quickly resolve problems and keep learning uninterrupted.

What is a Remote School Technology job?

A Remote School Technology job involves supporting and managing digital tools, software, and devices used for online education. Professionals in this field help students and educators troubleshoot technical issues, set up virtual classrooms, and ensure secure, efficient access to educational platforms. They may work as IT support, technology coordinators, or edtech specialists, all from a remote location. Their work is essential for facilitating smooth and effective remote learning experiences.
What are popular job titles related to Remote School Technology jobs in Reston, VA? For Remote School Technology jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote School Technology jobs in Reston, VA look for? The top searched job categories for Remote School Technology jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote School Technology jobs? Cities near Reston, VA with the most Remote School Technology job openings:
Infographic showing various Remote School Technology job openings in Reston, VA as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 64% Physical, and 36% Remote job distribution.
Remote Support Technician

Remote Support Technician

ManTech International

Mclean, VA • On-site, Remote

$21.75 - $29.75/hr

Full-time

Posted 4 days ago


ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

31st of 183 rated software companies


Job description

General information
Requisition #
R66823
Locations
USA-VA-McLean
Posting Date
03/25/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:
  • Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
  • Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
  • Provide user support and basic training for common applications, system procedures, and office productivity tools.
  • Collaborate with cross-functional IT teams-including network, systems engineering, and application development-to restore services and address complex problems.
  • Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
  • Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2-3 weeks.

Minimum Qualifications:
  • High School Diploma with 6 years of experience, an Associate's Degree with 4 years of experience, or a Bachelor's Degree with 2 years of experience.
  • Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
  • Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:
  • Related work experience in a technical help desk position.
  • Special non-commercial systems administrator experience (access management/file transfer).
  • Experience with ServiceNow ITSM & ITBM.
  • Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
  • Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time.
  • Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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