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Remote It Support Jobs in Reston, VA (NOW HIRING)

IT Technician / Corporate Support

Alexandria, VA ยท Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

IT Manager

Fairfax, VA ยท On-site +1

$96K - $118K/yr

... at HQ and remote. Responsibilities include but not limited to: * The multi-year enterprise ... Manage the service provider support * The Enterprise IT organization including cloud, SaaS ...

IT Project Manager

Washington, DC ยท Remote

$111K - $131K/yr

This is a Remote job (part\-time 20 hrs a week). \n \n \n \n \n \n \n \n \n The candidate shall be ... for supporting IRM&TS management as directed, assisting with tasks such as strategic planning ...

Remote Support Technician

Mclean, VA ยท On-site +1

$21.75 - $29.75/hr

... IT, Data Analytics and Software Development. Elevate your career and make a difference. Your ... MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ...

Remote Support Technician

Mclean, VA ยท On-site +1

$21.75 - $29.75/hr

... IT, Data Analytics and Software Development. Elevate your career and make a difference. Your ... MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ...

As an IT Systems Administrator, you will be responsible for supporting and maintaining end-user technology, SaaS platforms, and core IT infrastructure. Your focus will include managing devices, user ...

IT Auditor

Springfield, VA ยท On-site +1

Role Overview: The IT Auditor reports to the IT Audit Manager and supports the audit team by ... This role is approved to be fully remote and can be based anywhere in the United States. This role ...

IT Engineer

Washington, DC ยท Remote

$130K - $150K/yr

As an IT Engineer, your responsibilities will include ... Provide support across multiple time-zones for geographically distributed end-users responding to ...

New

Remote(candidate needs to be based in the US preferablyCONUS) Reports to:President of Platforms ... Develop and execute the overall IT strategy, roadmap, and budget to support business growth ...

Jr. Azure Technician

Mclean, VA ยท Remote

$22 - $30.25/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

Jr. Azure Technician

Mclean, VA ยท On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

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Remote It Support information

See Reston, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote it support in Reston, VA is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.52 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Reston, VA? The most popular types of It Support jobs in Reston, VA are:
What are popular job titles related to Remote It Support jobs in Reston, VA? For Remote It Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Reston, VA look for? The top searched job categories for Remote It Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote It Support jobs? Cities near Reston, VA with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Reston, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,247 per year, or $26.1 per hour.
IT Consultant - Symphony ILS Migration

IT Consultant - Symphony ILS Migration

Softthink Solutions Inc

Washington, DC โ€ข Remote

Part-time

Posted 18 days ago


Job description

Job Title: Remote IT Consultant Symphony ILS Migration
Location: Remote
Work Authorization: US Citizen
Work Mode: part time

Overview
STSI is seeking an experienced IT consultant to support a federal government library with a Symphony Integrated Library System (ILS) migration. Due to strict security protocols, the consultant will work entirely in an advisory and coaching capacity via remote screen-sharing Library staff will perform all direct system actions. The consultant will provide real-time guidance, troubleshooting, and technical instructions throughout the engagement.
Key Responsibilities
  • Guide Library staff through fresh installation of the Symphony application and Microsoft SQL Server (MSSQL) on a STIG-hardened Linux server
  • Advise on version alignment between the new installation and the existing production environment
  • Identify and advise on STIG-related security exceptions, permission adjustments, and configuration settings required for Symphony and MSSQL to function properly
  • Consult on Oracle legacy database export procedures and configuration backup execution
  • Provide toolset and step-by-step guidance for ANSEL-to-Unicode character set conversion
  • Assist Library staff with database restoration and import of converted Unicode data into the new MSSQL instance
  • Support smoke testing and initial system validation on the new server
  • Advise network engineers on DNS record updates to redirect library traffic to the new environment
  • Guide Enterprise discovery layer configuration for connectivity verification
Required Qualifications
  • Hands-on experience with Symphony ILS (installation, configuration, migration)
  • Proficiency with Microsoft SQL Server (MSSQL) installation, database import/restore
  • Experience with Oracle database export and legacy data extraction
  • Familiarity with STIG-hardened Linux environments and working within security-constrained configurations
  • Knowledge of ANSEL-to-Unicode data conversion for bibliographic/library records
  • Experience with DNS configuration and enterprise discovery layer connectivity
  • Strong communication skills ability to coach and guide staff remotely in real time
  • Comfortable working via MS Teams or equivalent screen-sharing tools

This is a remote position.