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Remote It Support Jobs in Reston, VA (NOW HIRING)

As an IT Systems Administrator, you will be responsible for supporting and maintaining end-user technology, SaaS platforms, and core IT infrastructure. Your focus will include managing devices, user ...

Senior IT Systems Administrator

Reston, VA · On-site +1

$89K - $121K/yr

Build and mature Scout's in-house IT support capability while maintaining strong working ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

... IT, Data Analytics and Software Development. Elevate your career and make a difference. Your ... MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ...

Be Seen First

This is a great opportunity for someone with a background in administrative support, IT support ... Familiarity with remote support environments. Work Arrangement 100% Remote The position supports ...

New

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... Solid understanding of computer networking and IT support practices. * Familiarity with desktop ...

To support our team, we provide a balanced mix of benefits and programs. Your total rewards ... remote placement. The individual selected will be responsible for ensuring that the agency ...

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SEIS is seeking an IT Project Manager I to support a high-profile Fortune 50 Public Sector customer ... This is a full‐time, salaried, remote position with limited initial travel as required for ...

IT Business Analyst

VA · On-site +1

This is a remote position that requires a Public Trust clearance. Maximus TCS (Technology and ... Support business development efforts by identifying new opportunities and contributing to proposal ...

Showing results 21-40

Remote It Support information

See Reston, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote it support in Reston, VA is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $29.57 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Reston, VA?

The most popular types of It Support jobs in Reston, VA are:

What are popular job titles related to Remote It Support jobs in Reston, VA?

For Remote It Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Reston, VA look for?

The top searched job categories for Remote It Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote It Support jobs?

Cities near Reston, VA with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,347 per year, or $26.1 per hour.

IT Systems Administrator

Scalian

Herndon, VA • On-site, Remote

Full-time

Re-posted 18 days ago


Job description

Company Description
Who are we?
At Scalian, we are a leading multinational engineering consulting firm with 6,500 specialists and over 35 years of experience. We are specialized in Digital Systems (IT & Software and Systems Engineering) and Industrial Performance (Quality Assurance, Supply Chain, and Project Management).
Our expertise serves various technological sectors such as the aerospace, defense, rail, and energy industries while providing distinctive support to their development and operations.
Are you an experienced IT Systems Administrator?
If your answer is yes, it's your lucky day as we are looking for a dynamic and talented person to join our team in the US!
What will your role be?
As an IT Systems Administrator, you will be responsible for supporting and maintaining end-user technology, SaaS platforms, and core IT infrastructure. Your focus will include managing devices, user access, system security, and automation initiatives to ensure smooth and secure day-to-day operations. You will work closely with cross-functional teams to support business needs, improve IT processes, and maintain a reliable and scalable technology environment.
Job Description
  • Manage endpoint administration, including device enrollment, configuration, and security policy enforcement
  • Oversee SaaS platforms, user provisioning, account management, and authentication services
  • Build and support onboarding/offboarding workflows and access control systems using RBAC, SSO, and MFA
  • Create automation scripts and streamline repetitive IT processes through scripting and tooling improvements
  • Maintain accurate technical documentation, system records, and change management logs
  • Support infrastructure provisioning and configuration, including participation in Infrastructure as Code efforts
  • Contribute to compliance initiatives and help maintain security controls aligned with audit standards
  • Track and report IT performance metrics, security indicators, and compliance status
  • Work with internal stakeholders to troubleshoot issues and enhance service reliability
  • Provide operational support for distributed systems, SaaS applications, and endpoint environments across global teams

Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
  • 3+ years of experience in IT Support, Systems Administration, or a similar technical role
  • Experience managing endpoint tools such as Jamf Pro and Apple Business Manager
  • Strong working knowledge of SaaS platforms including Google Workspace, Slack, GitHub, and Cloudflare
  • Understanding of Identity and Access Management concepts such as RBAC, SSO, and MFA
  • Experience with scripting/automation using Bash, Python, or similar languages
  • Familiarity with Git-based version control and structured change management practices
  • Exposure to security frameworks such as ISO 27001, SOC 2, or NIST guidelines
  • Strong troubleshooting, communication, and organizational skills
  • Ability to operate independently and support a globally distributed workforce in a fast-paced environment

Additional Information
  • To acquire experience in different critical industries and projects while working for the same
    company;
  • To have a competitive salary and a great benefits package
  • To access training that focuses on expanding your knowledge while staying up to date with
    cutting edge technologies and best practices;
  • To have a clear career development plan that suits your goals;
  • To have the possibility of working abroad through our mobility program thanks to our
    international presence;
  • To join a dynamic, specialized, and fast-growing group where communication is key and
    where every team member is valued.
  • To be part of a team where having fun is essential.