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Remote It Support Jobs in Reston, VA (NOW HIRING)

SAIC

IT Manager

Silver Spring, MD · On-site +1

$160K - $200K/yr

None Potential for Remote Work: ORA_HYBRID Description SAIC is hiring an IT Project manager to support work at the NOAA Headquarters' in Silver Spring, MD. Essential Duties: * Supporting the NOS ACIO ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Thursday, June 11, 2026 City Remote ... The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical ...

Maximus

IT Business Analyst

VA · On-site +1

General information Job Posting Title IT Business Analyst Date Monday, June 8, 2026 City Remote ... The IT Business Analyst supports the contract team by updating and maintaining artifacts, technical ...

E Logic

IT Project Manager

Washington, DC · Remote

$90K/yr

... IT Project Manager to join our team in supporting a high-profile federal program for the ... This position will be remote, however may be required to work on-site at CBO facilities without ...

Maximus

IT Project Manager

VA · On-site +1

$98K - $116K/yr

... Remote Country United States Working time Full-time Description & Requirements Maximus is currently seeking a dedicated IT Project Manager with Scrum Master experience to join our team and support ...

Maximus

Analyst - IT Service Management

VA · On-site +1

This is a remote position. Essential Duties and Responsibilities: - Perform day-to-day operational ... supporting Incident, Problem, and Change Management, and other established ITSM functions in ...

Humana

IT Project Manager

Washington, DC · On-site +1

$111K - $131K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

System One

Senior IT Analyst

Merrifield, VA · Remote

$88K - $117K/yr

Job Title: Senior IT Analyst Location: remote Pay Rate: open to W2 and established 1099's Position ... Support identity lifecycle, access management, and privileged access controls * Deliver strategic ...

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All JobsRemote It Support JobsRemote It Support Jobs in Reston, VA

Remote It Support information

See Reston, VA salary details

$14

$26

$38

How much do remote it support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote it support in Reston, VA is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.52 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Reston, VA? The most popular types of It Support jobs in Reston, VA are:
What are popular job titles related to Remote It Support jobs in Reston, VA? For Remote It Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Reston, VA look for? The top searched job categories for Remote It Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote It Support jobs? Cities near Reston, VA with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Reston, VA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,247 per year, or $26.1 per hour.
IT Infrastructure & Security Engineer

IT Infrastructure & Security Engineer

Paragone Solutions, Inc.

Mclean, VA • Remote

Full-time

Posted 9 days ago

Job description

Secure IT Service Management, a division of Paragone Solutions, Inc.. is seeking an IT Infrastructure & Security Engineer to provide support in three core areas: user support, network engineering, and security operations. The role involves troubleshooting hardware and software problems, strengthening our IT environment, and playing an active part in keeping our systems secure and reliable.
Responsibilities:
  • Serve as a primary point of contact for troubleshooting hardware, software, and network issues.
  • Build, rebuild, and configure computers and virtual machines, ensuring systems are optimized for performance.
  • Configure and manage Office 365 and Azure tenants, including user and group administration.
  • Provide timely and professional remote and onsite support.
  • Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security.
  • Monitor and manage system performance, proactively identifying and resolving potential issues before they impact users.
  • Provide remote and onsite helpdesk support for end users, delivering timely resolutions and clear communication.
  • Manage remote patch deployment, software updates, and system upgrades to maintain compliance and security posture.
  • Support and maintain VPN, firewall, and remote access solutions to ensure secure and reliable connectivity.
  • Work with Cisco networking equipment, including switches, routers, and access points, to support LAN/WAN infrastructure.
  • Maintain endpoint security with antivirus/EDR tools, updates, and system hardening practices.
  • Document technical processes, configurations, and troubleshooting steps to support knowledge sharing and continuity.
  • Collaborate with team members to resolve technical issues promptly and contribute to continuous improvement efforts.
  • Actively pursue learning opportunities and stay current with emerging technologies to enhance individual and team capabilities.
Experience & Qualifications:
  • Minimum of five (5) years of computer and network support experience.
  • High School Diploma or GED required; associate or bachelor’s degree in IT or related field preferred.
  • CompTIA A+ certification preferred (Network+, Security+, or Cisco certifications a plus).
  • Extensive experience with Office 365 and Azure tenant management.
  • Skilled in computer system and network support, including standalone systems, laptops/desktops, and peripheral devices.
  • Strong working knowledge of Windows 10/11 configuration on both virtual and physical environments.
  • Experience with remote patch management tools (e.g., SCCM, Intune, WSUS) and endpoint administration.
  • Familiarity with Cisco networking technologies, including switches, routers, and network troubleshooting.
  • Solid understanding of network protocols, TCP/IP, VLANs, VPN, firewalls, and Active Directory/GPO.
  • Previous help desk or technical support experience required.
  • Excellent problem-solving, troubleshooting, and analytical abilities.
  • Strong communication skills with the ability to explain technical concepts clearly to non-technical users.
  • Highly motivated self-starter with a passion for learning and adapting to new technologies.
  • Ability to perform well under pressure while managing and prioritizing multiple tasks effectively.

SecureITSM, a division of Paragone Solutions, Inc. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed, life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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