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Remote It Support Jobs in Kansas (NOW HIRING)

This role supports a highly mobile federal workforce and requires strong experience supporting enterprise IT environments, remote users, and ITIL-aligned service management operations. Job Duties ...

IT Product Manager

Olathe, KS · On-site +1

$104K - $161K/yr

As the IT Product Manager, you will play a crucial role in shaping and enhancing our HR technology ... Provide functional and technical expertise to the team, offering guidance and support. * Ensure ...

Works independently using comprehensive understanding of remote deposit capture software ... Associates/Tech Cert plus 2 years of experiencein Tech Support or customer service. Experience ...

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Remote It Support information

See Kansas salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote it support in Kansas is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.29 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Kansas? The most popular types of It Support jobs in Kansas are:
What are popular job titles related to Remote It Support jobs in Kansas? For Remote It Support jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Remote It Support jobs? Cities in Kansas with the most Remote It Support job openings:

IT Portfolio Analyst (IT Analysis Generalist Project Portfolio)

MSR Technology Group

Topeka, KS • Remote

Full-time, Contractor

Posted 8 days ago


Job description

IT Portfolio Analyst
Location: Topeka, KS (Mostly Remote – Must Live Within Commuting Distance)
Job Type: Contract-to-Hire
Schedule: Full-Time
Work Authorization: U.S. Citizens Only
No C2C, third-party vendors, or subcontracting arrangements. W2 candidates only.

We are seeking an IT Portfolio Analyst to support enterprise IT portfolio planning, governance, reporting, and optimization efforts within a large public-sector technology organization. This role is ideal for someone with PMO, portfolio management, project governance, or IT analytics experience who enjoys turning data into actionable insights and helping leadership make strategic investment decisions.
The IT Portfolio Analyst will work closely with portfolio leadership, project managers, business analysts, and technology teams to monitor portfolio health, evaluate project proposals, analyze resource capacity, and deliver reporting that supports executive decision-making.

Key Responsibilities
• Analyze project proposals for strategic alignment, business value, resource impact, and ROI
• Support project intake, portfolio planning, prioritization, and governance processes
• Track portfolio performance, budget status, schedule adherence, and risk exposure
• Develop and maintain portfolio dashboards, KPIs, scorecards, and executive reporting
• Perform resource capacity planning and utilization analysis across multiple projects
• Conduct cost-benefit analysis and scenario modeling to support portfolio decisions
• Identify project dependencies, risks, conflicts, and bottlenecks
• Prepare executive-level presentations, reports, and data visualizations
• Document portfolio review decisions, action items, and governance outcomes
• Maintain portfolio management tools, standards, templates, and documentation
• Support continuous improvement initiatives related to portfolio management processes and methodologies

Required Qualifications
• Bachelor's degree and 3+ years of IT project, PMO, portfolio management, or related experience
OR
• 5+ years of relevant IT project or portfolio management experience
• Strong Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
• Experience creating dashboards and reports for leadership teams
• Knowledge of Agile, Waterfall, and project management best practices
• Ability to analyze budgets, forecasts, resource utilization, and project performance metrics
• Strong written and verbal communication skills
• Ability to work effectively with executives, project managers, business stakeholders, and technical teams

Preferred Qualifications
• Experience with Power BI, Tableau, or similar reporting and visualization platforms
• PMO or portfolio management experience
• Experience supporting project governance and portfolio review processes
• Knowledge of budgeting, variance analysis, ROI, NPV, and investment decision models
• Experience with portfolio management tools such as Planview, Clarity PPM, ServiceNow ITBM, Smartsheet, or Microsoft Project Online
• CAPM, PMP, PMI-PBA, or related certifications

Key Skills
Portfolio Management • PMO • Portfolio Reporting • Executive Dashboards • Resource Planning • Capacity Planning • Governance • Project Prioritization • Risk Management • Business Analysis • Power BI • Tableau • Excel • KPI Reporting • Budget Analysis • Strategic Planning • Data Analysis • Stakeholder Management

Important Requirements
• Must be a U.S. Citizen
• Must reside within commuting distance of Topeka, Kansas
• This is a contract-to-hire opportunity
• Primarily remote work environment with occasional onsite requirements