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Remote It Support Jobs in Junction City, KS (NOW HIRING)

Remote Customer Service Agent

Manhattan, KS · Remote

$13.75 - $18.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

... improve remote-work productivity, communication, and technology use. Create meeting agendas ... Support company-wide communications and internal rollout of new tools or update External Training

We provide the management, support, and systems behind self-directed programs--the services that ... Through innovative technology and decades of expertise, we help states and partners run stronger ...

We provide the management, support, and systems behind self-directed programs--the services that ... Through innovative technology and decades of expertise, we help states and partners run stronger ...

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Remote It Support information

See Junction City, KS salary details

$13

$23

$34

How much do remote it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support in Junction City, KS is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are popular job titles related to Remote It Support jobs in Junction City, KS? For Remote It Support jobs in Junction City, KS, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Junction City, KS look for? The top searched job categories for Remote It Support jobs in Junction City, KS are:
What cities near Junction City, KS are hiring for Remote It Support jobs? Cities near Junction City, KS with the most Remote It Support job openings:

Enterprise Systems Analyst

Kansas State University

Manhattan, KS • On-site, Remote

$70.84K - $80K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

About This Role

The Enterprise Systems Analyst provides administration, configuration, and end-user support for a variety of enterprise SaaS platforms that support business, financial, and operational functions across the organization. This role partners closely with functional stakeholders and IT teams to deliver scalable, reliable, and user-focused solutions.
This position may support a range of enterprise platforms depending on team alignment and organizational needs. Candidates with experience in any combination of business systems, financial systems, or enterprise SaaS platforms are encouraged to apply.
In this role you will:

  • Administer, configure, and support enterprise SaaS applications across multiple functional domains (e.g., business systems, financial systems, content management, CRM, ITSM).
  • Provide end-user support, troubleshooting, and issue resolution to ensure system reliability and user satisfaction.
  • Collaborate with stakeholders to gather requirements and translate business needs into effective system solutions.
  • Support system integrations and data flows, including working with relational databases and integration tools.
  • Contribute to system enhancements, process improvements, and automation opportunities.
  • Ensure solutions are scalable, secure, and aligned with enterprise standards and best practices.
  • Develop and maintain documentation, training materials, and knowledge resources.


About Us

Kansas State University's Division of Information Technology is committed to providing excellent IT services to the K-State community in support of the teaching, learning, research, and service missions. They offer a wide range of information technology and communications services. They provide leadership for developing and delivering computing and digital resources to K-State students, faculty and staff. The Division coordinates and manages central IT business services including Enterprise Systems, Portfolio & Project Governance, Infrastructure & Operations, Academic Applications, Information Security, and Academic IT and Research Support.

Worksite Description

This position is Hybrid eligible. This position may be eligible for hybrid work arrangements. Specific details will be discussed during interviews.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

  • Requires a high school diploma (or equivalent) and nine years of relevant experience. Requirements may be met through a combination of education and experience.

Preferred Qualifications:

  • Bachelor's degree preferably in technical or business-related discipline.
  • Excellent oral and written communication skills.
  • Five or more years of experience administering and supporting enterprise SaaS platforms, such as:

Collaboration and productivity tools (e.g., Microsoft 365)
CRM systems
IT service management (ITSM) tools
Financial or procure-to-pay systems
Content and document management platforms
Other enterprise business applications

  • Experience with integration tools, APIs, and relational databases.
  • Understanding of enterprise systems architecture and the ability to design solutions that scale across departments and functions.
  • Demonstrated ability to work across technical and functional teams in a collaborative environment.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

How to Apply

Please submit the following documents:

  • Resume
  • Cover letter
  • Three professional references


Application Window

Applications close on: May 22, 2026

Anticipated Hiring Pay Range

$70,835 - $80,000