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It Support Manager Jobs in Kansas (NOW HIRING)

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IT Support Lead

Overland Park, KS · On-site

We are looking for a hands‑on IT Support Lead to independently own and manage all IT operations across our US region, including our Kansas City office and manufacturing facilities. Sole US IT owner ...

Verus Aerospace

IT Support Specialist

Wichita, KS · On-site

This role supports daily IT functions across the organization, including workstation management ... Associate degree in Information Technology, Computer Science, or a related field preferred.

Commercial Capital Company

IT Support Technician

Lenexa, KS · On-site

$19.50 - $27/hr

Commercial Capital Company is seeking an IT Support Technician to assist with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, and ...

New

Exchange Bank & Trust

IT SUPPORT STAFF

Atchison, KS

Trust is seeking a service oriented self-motivated professional to join our IT support staff. In ... management Education and Training: Very strong interpersonal communication and relationship ...

Hive Solutions Group

IT Support Specialist

Olathe, KS · Hybrid

IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...

Hive Solutions Group

IT Support Specialist

Olathe, KS · Hybrid

IT Helpdesk Specialist - Hybrid in Olathe, KS * At lease 3+ years of experience in IT user support * Proven ability to support basic workstation and portable hardware, software, printers, AV, and ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist II is the first line of troubleshooting issues within client environments.

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist II is the first line of troubleshooting issues within client environments.

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist II is the first line of troubleshooting issues within client environments.

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It Support Manager information

See Kansas salary details

$32.1K

$76.8K

$117.3K

How much do it support manager jobs pay per year?

As of May 27, 2026, the average yearly pay for it support manager in Kansas is $76,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Kansas? The most popular types of It Support jobs in Kansas are:
What cities in Kansas are hiring for It Support Manager jobs? Cities in Kansas with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Kansas as of May 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,831 per year, or $36.9 per hour.
Tech Support Manager

Tech Support Manager

Heartland Credit Union (Kansas)

Hutchinson, KS

Full-time

Posted just now

Job description

Heartland Credit Union is looking for a Tech Support Manager to lead the technical support team, coordinate department scheduling, manage company help desk ticketing system and ensure HCU personnel are provided with professional technical support in a timely manner. Join our team to take on exciting challenges by maintaining, upgrading, and installing cutting-edge servers, network systems, and data center equipment, ensuring top-notch performance and reliability!
ABOUT HEARTLAND

Heartland Credit Union has been providing exceptional member service for over 75 years! Our small friendly work environment allows our employees to know our customers we serve and fellow employees. As we continue to grow, we need great talent like you to be a part of our team and culture. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

WORK DETAILS

This position is based at our Hutchinson, KS branch located at 900 E 23rd.

The schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m., with rotating Saturdays from 8:00 a.m. to 12:00 p.m. The role also includes a rotating on-call schedule.

RESPONSIBILITIES FOR THE TECH SUPPORT MANAGER

The successful candidate will be responsible for the following activities:

  • Assumes full responsibility for the performance, efficiency, and success of the tech support team.
  • Leads and oversees complex and high-impact tech support activities to ensure seamless operations.
  • Cultivates a culture of accountability, collaboration, and continuous improvement.
  • Provides clear direction and proactive communication to drive timely, effective, and knowledgeable support.
  • Assigns, coordinates and reviews related tasks to strategically optimize team performance.
  • Ensures all personnel are highly trained and equipped to handle evolving technical challenges.
  • Communicates policy and procedural updates, ensuring clarity and alignment across the team.
  • Proactively manages the help desk ticketing system, ensuring critical issues are prioritized and staff and members receive timely updates.
  • Provides superior service to our HCU staff.
  • Attends meetings and training sessions as required.
  • Pro-actively supports and advances HCU's culture and brand.
  • Performs all other duties as assigned.

REQUIREMENTS FOR THE TECH SUPPORT MANAGER

  • College degree in technology or other related certifications preferred.
  • Proven working experience as an IT Manager or relevant experience.
  • Five + years of computer, server, and network administration.
  • Thorough knowledge of desktop PCs, applications, and telecommunication systems.
  • Prior supervisor or project management experience is helpful. .
  • Well-organized and attentive to detail.
  • Able to meet deadlines and manage projects.
  • Strong interpersonal, leadership, and supervisory skills.
  • Excellent communication skills.
  • Excellent logic and reasoning skills.
  • Ability to work well independently.
  • Valid driver's license.
  • Stationary for extended periods of time. Light work; moves up to 35 lbs. occasionally and/or up to 10 lbs. frequently.

EOE: race, color, religion, sex, national origin, disability, protected veterans.

For immediate consideration:

To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers." You must create an account to apply and upload a resume. All inquiries are completely confidential.

Apply