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It Support Manager Jobs in Kansas (NOW HIRING)

Prosoco Inc

IT Support Specialist

Lawrence, KS · On-site

Description: To revolutionize the building products industry. IT Support Specialist Immediate Supervisor: IT Manager Classification: Non-exempt Department: [13000] JOB SUMMARY The IT Support ...

Posted today

Axiom Healthcare Services

$20.75 - $28.50/hr

We are seeking a highly skilled and proactive IT Support Technician to join our dynamic technology team. The ideal candidate will possess a comprehensive understanding of computer networking ...

Axiom Healthcare Services

IT Support Technician

Olathe, KS · On-site

$20.75 - $28.50/hr

We are seeking a highly skilled and proactive IT Support Technician to join our dynamic technology team. The ideal candidate will possess a comprehensive understanding of computer networking ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

Work with Business Managers and Customer Service Teams to ensure the integrity of data management ... Supports IT department on special IT projects TECHNOLOGY This position requires the use of specific ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

Work with Business Managers and Customer Service Teams to ensure the integrity of data management ... Supports IT department on special IT projects TECHNOLOGY This position requires the use of specific ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

Work with Business Managers and Customer Service Teams to ensure the integrity of data management ... Supports IT department on special IT projects TECHNOLOGY This position requires the use of specific ...

United Warehouse

Be Seen First

IT Support Specialist

Wichita, KS · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with Business Managers and Customer Service Teams to ensure the integrity of data management ... Supports IT department on special IT projects TECHNOLOGY This position requires the use of specific ...

Triad Partners LLC

IT Support Specialist

Lawrence, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role The IT Support Specialist will be part of the broader IT team and act as the primary interface for end-user support while helping to manage the infrastructure and security platforms ...

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Respond to employee requests through the IT Service Management (ITSM) system. * Troubleshoot common ... Provide friendly, professional support in person and remotely. * Document issues and resolutions ...

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Respond to employee requests through the IT Service Management (ITSM) system. * Troubleshoot common ... Provide friendly, professional support in person and remotely. * Document issues and resolutions ...

Commercial Capital Company

IT Support Technician

Lenexa, KS · On-site

$19.50 - $27/hr

Commercial Capital Company is seeking an IT Support Technician to assist with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, and ...

Don Hattan

Senior IT Support Technician

Park City, KS · On-site

$19.25 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for an experienced Senior IT Support Specialist to oversee and support the ... Manage user accounts, system access, and workstation deployments. * Support dealership applications ...

URBN

URBN IT Support Analyst

Kansas City, KS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...

URBN

URBN IT Support Analyst

Kansas City, KS

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Kansas

It Support Manager information

See Kansas salary details

$32.1K

$76.8K

$117.3K

How much do it support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it support manager in Kansas is $76,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the most commonly searched types of It Support jobs in Kansas?

The most popular types of It Support jobs in Kansas are:

What cities in Kansas are hiring for It Support Manager jobs?

Cities in Kansas with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,831 per year, or $36.9 per hour.

IT Support Specialist

Prosoco Inc

Lawrence, KS • On-site

Full-time

Posted 11 hours ago

Posted today

Job description

Description:

To revolutionize the building products industry.

IT Support Specialist

Immediate Supervisor: IT Manager

Classification: Non-exempt Department: [13000]

JOB SUMMARY

The IT Support Specialist serves as the first point of contact for employee technology support across the organization. This role is responsible for responding to support requests, troubleshooting hardware and software issues, provisioning equipment, supporting Microsoft 365 applications, and ensuring employees have the technology resources necessary to perform their jobs. The position works closely with the IT Manager and other IT staff to resolve issues and escalate complex problems when appropriate.

ESSENTIAL FUNCTIONS

  • Serve as the first point of contact for IT support requests.
  • Monitor, prioritize, and respond to help desk tickets.
  • Troubleshoot and resolve desktop, laptop, printer, mobile device, and peripheral issues.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.
  • Assist with user account setup, password resets, and access requests.
  • Prepare, deploy, and maintain computer equipment and related technology assets.
  • Assist with employee onboarding and offboarding activities.
  • Document incidents, resolutions, and technical procedures.
  • Escalate complex technical issues to senior IT staff when necessary.
  • Support conference room technology, phones, and collaboration tools.
  • Maintain inventory records for hardware and technology assets.
  • Provide professional, friendly customer service to employees at all levels of the organization.

Additional Responsibilities:

  • Complete all assigned training.
  • Contribute to a safe and environmentally secure work environment for themselves, their coworkers, and our customers by following established safety procedures.
  • Assist with seasonal deep cleaning or other special projects as needed.
  • Perform other duties as assigned, if qualified, to meet business demands.

SUPERVISORY RESPONSIBILITIES

N/A

KNOWLEDGE, SKILLS & ABILITIES

  • Strong customer service and communication skills.
  • Demonstrated problem-solving and troubleshooting ability.
  • Familiarity with Windows 11 and Microsoft Office applications.
  • Ability to manage multiple priorities and support requests.
  • Willingness to learn new technologies and business systems.
  • Basic understanding of network concepts

PHYSICAL DEMANDS

  • Finger dexterity: Typing, picking up small objects, and pinching fingers together.
  • Talking: Must frequently convey detailed or important instructions or ideas accurately, loudly or quickly both individually and in small and large groups.
  • Above Average Hearing: Ability to hear average or normal conversations and receive ordinary information, in addition it is important to be able to diagnose problems with hardware by listening to sounds emitted by equipment (some are very faint)
  • Repetitive motions: Movements frequently and regularly required using the wrists, hands and/or fingers.
  • Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect products, focus visual aides and operate machines.
  • Physical Strength: Ability to lift 70 lbs. and exert at least 25 lbs. of force regularly. Job requires walking and climbing to inspect and repair systems.

WORKING CONDITION & ENVIRONMENT

TECHNOLOGY REQUIREMENTS

  • Microsoft Windows
  • Internet Explorer
  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Access
  • Publisher
  • Outlook
  • Adobe Acrobat Reader
  • Adobe Acrobat Distiller
  • ERP systems
  • CRM systmems
  • PROSOCO IMSYS (Information Management System)
  • Scoreboard
  • Microsoft MapPoint
  • Business Map
  • OTHER:
  • PC’s, Servers, and Laptops
  • Laptops
  • Apple Mac Hardware and Software
  • Copiers, Printers, and Scanners
  • Communication Hardware
  • Ro Understanding of PLC’s (Process Logic Controllers)
  • Broad Understanding of all PC based software Network Hubs, Switches, Routers, and Wireless AP’s
  • Virtual Private Networks & Data Encryption
  • Experience with ticketing systems
  • Familiarity with Active Directory, Entra ID or endpoint management tools
Requirements:

See above