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It Support Manager Jobs in Kansas (NOW HIRING)

Lightedge

IT Support Technician

Kansas City, KS · On-site

$20.75 - $28.50/hr

Respond to employee requests through the IT Service Management (ITSM) system. * Troubleshoot common ... Provide friendly, professional support in person and remotely. * Document issues and resolutions ...

Viega

IT Support Technician

Mcpherson, KS · On-site

$72K - $91K/yr

Managing external suppliers from an IT perspective, specifically regarding remote maintenance ... rt IT projects with local presence for rollout support and site-specific knowledge transfer

Viega

IT Support Technician

Mcpherson, KS

$72K - $91K/yr

Managing external suppliers from an IT perspective, specifically regarding remote maintenance ... rt IT projects with local presence for rollout support and site-specific knowledge transfer

Commercial Capital Company

IT Support Technician

Lenexa, KS · On-site

$19.50 - $27/hr

Commercial Capital Company is seeking an IT Support Technician to assist with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, and ...

URBN

URBN IT Support Analyst

Kansas City, KS · On-site

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...

URBN

URBN IT Support Analyst

Kansas City, KS

Role Summary URBN is looking for an IT Support Analyst position who will responsible for support of ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...

University of Kansas

IT Support Technician

Lawrence, KS

$20.25 - $27.75/hr

Identify if the technical issue can be quickly resolved or if it needs to be escalated to / researched by a higher-level KU IT technical support unit. Continuously look to improve current support and ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist II is the first line of troubleshooting issues within client environments.

ISG Technology

IT Support Specialist I

Wichita, KS

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist I is the first line of troubleshooting issues within client environments.

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist I is the first line of troubleshooting issues within client environments.

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... The IT Support Specialist II is the first line of troubleshooting issues within client environments.

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Kansas

It Support Manager information

See Kansas salary details

$32.1K

$76.8K

$117.3K

How much do it support manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for it support manager in Kansas is $76,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $88,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Kansas? The most popular types of It Support jobs in Kansas are:
What cities in Kansas are hiring for It Support Manager jobs? Cities in Kansas with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,831 per year, or $36.9 per hour.

IT Support Specialist

Varney & Associates

Manhattan, KS • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Location: Manhattan, Kansas - Onsite

Reports to:  IT Director

Type: Full-Time


Varney & Associates, CPAs, has an excellent career opportunity for a candidate interested in Information Technology support and security to join our IT Team.  As an IT Support Specialist, you will play a critical role supporting users in all IT-related activities and initiatives related to computer systems, hardware, and software. This position ensures a high level of customer support for all staff members within the firm. Additionally, this role identifies and addresses vulnerabilities in clients' networks, applications, and systems, providing tailored compliance, audit, and consulting services. At Varney’s, you will thrive in an environment that encourages skill development and teamwork. Our IT team provides a diverse and rewarding work experience, complemented by competitive salaries and excellent benefits.

Key Responsibilities

  • Monitor and manage Help Desk tickets, ensuring timely support, proper categorization, and tracking time spent.
  • Diagnose and escalate issues as necessary, using troubleshooting techniques and support scripts.
  • Provide empathetic, exceptional customer service and support to end users, both in-person and remotely.
  • Collaborate with IT team members to resolve issues efficiently and effectively.
  • Identify, research, and resolve a variety of technical issues for office and remote users.
  • Create and maintain documentation for knowledge base.
  • Support and configure hardware/software for desktop computers, laptops, mobile devices, and peripherals.
  • Perform user management in O365/AD/AAD, including onboarding/offboarding and applying licenses and permissions.
  • Stay current with hardware trends, Windows OS, office applications, and audio-visual technologies.
  • Conduct desk buildouts, moves, and image new client systems.
  • Comply with Federal Trade Commission safeguards and other relevant standards.

Skills and Qualifications

  • Associate or Bachelor’s degree in Information Systems, IT-related subject, or equivalent experience.
  • Minimum 1 year of experience in IT Support/Helpdesk preferred.
  • Proficiency with Windows 10/11, Apple OS, MS Office, Office 365, LAN/WLAN configuration, remote support software, printers, and peripherals.
  • Strong hands-on technical skills with computers, laptops, mobile devices, and peripherals.
  • Excellent analytical, written, organizational, and communication skills.
  • Ability to multitask and work well under stress in a fast-paced environment.
  • Self-starter with strong interpersonal skills and the ability to assist customers both in person and remotely.
  • Ability to work independently and collaboratively as part of a team.
  • Strong attention to detail and willingness to learn.
  • Ability to perform comprehensive vulnerability scans, identify security weaknesses, and conduct on-site security assessments.
  • Capable of executing and analyzing social engineering tests, including phishing simulations and phone-based assessments.
  • Participate in internal projects to enhance operational capabilities and service offerings.
  • Physical ability to sit, walk, reach, stand, stoop, kneel, crouch, crawl, and occasionally lift/move over 50 pounds.
  • Willingness to travel to other company locations and clients (less than 25%), with mileage reimbursement provided.


Benefits & Compensation

We offer an excellent compensation package, commensurate with education, experience and professional development including:

  • Comprehensive health and dental coverage
  • 401(k) participation
  • Work Life balance, flexible scheduling
  • Paid Time off
  • Paid Holidays
  • AD&D
  • Life Insurance
  • Supplemental Insurance available
  • Flexible spending Account (FSA)
  • Health Savings Account (HSA)
  • Professional development & Continuing Education
  • Membership dues to professional & civic organizations
  • Firm paid disability insurance plan.
  • Wellness benefit
  • Performance bonuses