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Remote It Support Technician Jobs (NOW HIRING)

Axiom

Tier 1 Support Technician

$22 - $30.25/hr

Position Summary The Tier 1 IT Support Technician will primarily be responsible for preparing ... Full-Remote Work from Home

Network Right

IT Consultant

$65K - $80K/yr

This is a remote position * Client's Working Hours: 5AM-10PM PST * Shift: 8 hours * Expected Start ... Serve as a dedicated IT support technician managing a high volume of support tickets, consistently ...

Revel Staffing

IT Support Supervisor

Galveston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Revel Staffing

IT Support Supervisor

Oklahoma City, OK · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Posted today

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Posted today

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Petfolk

IT Specialist

Charlotte, NC · On-site +1

$60K/yr

The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

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All JobsIt Support Technician JobsRemote It Support Technician Jobs

Remote It Support Technician information

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$37

How much do remote it support technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a remote IT support technician?

A Remote IT Support Technician is a professional who provides technical assistance and troubleshooting services to users and organizations from a remote location. They help resolve hardware, software, and network issues by communicating with clients via phone, email, or remote desktop tools. Their responsibilities often include installing software, diagnosing and repairing technical problems, and guiding users through solutions. These technicians play a crucial role in maintaining the IT infrastructure and ensuring minimal downtime without having to be physically present on-site.

What are the key skills and qualifications needed to thrive as a remote IT support technician?

To thrive as a Remote IT Support Technician, you need strong problem-solving skills, knowledge of computer hardware and software, and a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and network troubleshooting applications is typically required. Exceptional communication, patience, and customer service skills help technicians effectively resolve user issues remotely. These skills ensure efficient technical support, minimize downtime, and maintain user satisfaction in a distributed work environment.

What is the difference between Remote It Support Technician vs Help Desk Technician?

AspectRemote It Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentRemote, client sites, or officeHelp desk, call center, or remote
Industry UsageIT services, tech support companiesIT support, customer service
Search IntentRemote IT support roles, technical troubleshootingHelp desk jobs, technical support

The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

What are some common challenges faced by remote IT support technicians and how can they be managed effectively?

Remote IT Support Technicians often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating technical solutions clearly to users with varying levels of tech proficiency. To manage these challenges, technicians rely on robust remote access tools, clear documentation, and effective communication skills. Staying organized and continuously updating technical knowledge also helps in providing prompt, efficient support and maintaining a positive user experience.

What does a remote IT support technician do?

A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.

More about Remote It Support Technician jobs
What cities are hiring for Remote It Support Technician jobs? Cities with the most Remote It Support Technician job openings:
What are the most commonly searched types of It Support Technician jobs? The most popular types of It Support Technician jobs are:
What states have the most Remote It Support Technician jobs? States with the most job openings for Remote It Support Technician jobs include:
What job categories do people searching Remote It Support Technician jobs look for? The top searched job categories for Remote It Support Technician jobs are:
Remote It Support Technician jobs near you
Infographic showing various Remote It Support Technician job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Experienced IT Support/Helpdesk Technician

Quipt Home Medical Corp

Remote

$22 - $30.25/hr

Full-time

Re-posted yesterday

Quipt Home Medical rating

5.9

Company rating: 5.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Experienced IT Support / Helpdesk Technician
Full-Time Remote Quipt Home Medical
Location: Remote - Onsite locations available
Department: Information Technology
Reports to: IT Support Supervisor
About the Role:
Are you a detail-driven IT professional who thrives in a fast-paced environment? Quipt Home Medical is looking for an Experienced IT Support / Helpdesk Technician to join our dynamic internal IT team. This is multifaceted role where you'll be responsible for supporting end users across multiple systems, platforms, and devices. You'll help maintain and improve the tech that powers our national home medical equipment network.
What You'll Do:
  • Respond promptly to internal helpdesk tickets and ensure issues are resolved to end user satisfaction.
  • Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
  • Perform workstation imaging, deployment, upgrades, and repairs.
  • Support and administer desktops, laptops, printers, servers, routers, scanners, cell phones, tablets, and more.
  • Onboard new employees (hardware, software, credentials) and offboard departing staff.
  • Maintain asset tracking through RMM/MDM platforms and internal documentation tools.
  • Support local and wide-area network operations and assist in VoIP PBX systems and porting.
  • Monitor ticket trends and escalate systemic issues.
  • Participate in IT projects including site conversions, new setup builds, and platform integrations.
  • Uphold and enforce HIPAA/HITECH security protocols and compliance standards.

? How We Work
At Quipt, we believe in empowering our IT professionals to take ownership of their work.
You'll be given the trust, tools, and autonomy to assess, troubleshoot, and resolve issues using your own judgment and technical expertise. While support is always available, we encourage independence and reward initiative. You'll have the space to do what you do best: solve problems and keep things running smoothly.
Why Join Us?
  • Fast-growing national company in the healthcare space
  • Tight-knit IT team with leadership support and career advancement potential
  • Work that directly impacts patient care by supporting critical systems and staff
  • Competitive pay + benefits

Apply now to become a key part of the Quipt IT team, where your skills keep our technology - and our mission - moving forward.
Requirements
What You Bring:
  • Required: High school diploma or equivalent.
  • Preferred: Bachelor's in Information Systems or a related field.
  • Experience: At least 2+ years in a technical support/helpdesk or IT admin role.
  • Proficiency in Windows (desktop & server), Active Directory, Office 365, and ticketing systems.
  • Strong understanding of computer hardware, peripherals, and network infrastructure (routers/switches).
  • Familiarity with Unix/Linux, scripting (SSH, SSL, PowerShell), and VoIP systems is a big plus.
  • Excellent documentation and communication skills.
  • Ability to prioritize, stay organized, and thrive independently or as part of a team.

What Quipt Home Medical employees say

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