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Remote It Helpdesk Jobs in Nebraska (NOW HIRING)

$160K - $170K/yr

We build and connect technologies to help protect people, property and places. Our solutions foster ... The desired candidate will be a vital part of the Global IT team with a proven track record of ...

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Play key roles cross-functionally with data, IT, governance, legal, and business. * Take a leading ...

In parallel, design the Operations support model (DevOps, Platform, and IT support structure ... has helped drive our success. Harris will continue to growth through reinvestment - both in the ...

In parallel, design the Operations support model (DevOps, Platform, and IT support structure ... has helped drive our success. Harris will continue to growth through reinvestment - both in the ...

Call Center Manager

Omaha, NE ยท Remote

$100K - $130K/yr

... HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role ... Help You Out * Experience managing global or multi-time-zone teams * Background in scaling or ...

Call Center Manager

Omaha, NE ยท Remote

$100K - $130K/yr

... HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role ... Help You Out * Experience managing global or multi-time-zone teams * Background in scaling or ...

... IT transformation for utility clients. The successful candidate will act as a conduit between ... help ensure product success and maintain our position within the market. What we are looking for:

... IT transformation for utility clients. The successful candidate will act as a conduit between ... help ensure product success and maintain our position within the market. What we are looking for:

... IT solutions in business functional areas and will help businesses implement technology solutions ... This position is remote, but candidates capable of a Chicago hybrid schedule (1-2 days per week ...

Experience with Healthcare IT systems including Electronic Health Records (EHR), Practice ... Harris Novum is a healthcare technology company focused on helping hospitals, health systems, and ...

Showing results 21-40

Remote It Helpdesk information

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are the most commonly searched types of It Helpdesk jobs in Nebraska? The most popular types of It Helpdesk jobs in Nebraska are:
What are popular job titles related to Remote It Helpdesk jobs in Nebraska? For Remote It Helpdesk jobs in Nebraska, the most frequently searched job titles are:
What cities in Nebraska are hiring for Remote It Helpdesk jobs? Cities in Nebraska with the most Remote It Helpdesk job openings:
Infographic showing various Remote It Helpdesk job openings in Nebraska as of August 2026, with employment types broken down into 74% Full Time, 15% Part Time, and 11% Contract. Highlights an 100% Remote job distribution.

IT Advanced AI Programmer Analyst (AI Solutions)

Webforge

Omaha, NE โ€ข Remote

$32.75 - $42.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

15000 Valmont Plaza Omaha Nebraska 68154

Why Valmont

We're Here to Move the World Forward.

Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.

Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce. Are you ready to move the world forward? Apply now.

A Brief Summary of This Position:

The main goal of this position is an end-to-end role working at the intersection of software engineering, AI, and business problem-solving. This role owns solutions from problem discovery to production, working directly with internal stakeholders to understand business needs, shaping the solution, and delivering systems that creates measurable value to the business and performs analysis, design, development and implementation of application programs and the modification of existing application programs. In this role you will analyze project requirements, develop effort estimates, develop solutions, test and provide technical support. As an Advanced AI Programmer Analyst, you will support major cross functional projects with complex and challenging business problems that can have a broad organization impact and provide opportunities for significant competitive advantage. You may solve highly technical complex problems and be included as a consultant for other projects. Direction is provided by the immediate manager and normally consists of relative priority and timing requirements of the assignment, business process requirements and tradeoffs, assigned resources, security and/or performance requirements, interface and technical requirements. You will be encouraged to provide guidance to other technical resources to maximize production output and quality by effectively leveraging AI capabilities.

The system user or customer is fully involved at each stage of implementation to help ensure the accuracy of the solution. The Advanced AI Programmer Analyst leads activities by coordinating development, systems integration and end user testing including planning, building, scheduling, facilitating execution, issues resolution, controlling scope, and adjusting to unforeseen issues. You will work with the project team to document, prioritize, and resolve issues to ensure testing deliverables are completed on time. Development and implementation of applications require a broad understanding of application architecture and integration with business systems. The Advanced AI Programmer Analyst must perform feasibility and economic analysis to evaluate system alternatives for cost and bottom-line impact. Efficiency of the entire business process must be considered throughout the development cycle.

It is essential to embody Valmont's core values of Passion, Integrity, Continuous Improvement, and Delivering Results while cultivating a workplace where employees feel valued, trusted, understood, and respected.

Essential Functions:

This position reports to the Manager IT Business Applications and has no direct or indirect reports.

This role requires up to 25% travel (internationally/domestically), including overnight stays.

Apply Agile, Waterfall or other similar application lifecycle methodology to develop solutions.

Own AI-driven software solutions end-to-end, from initial problem discovery and stakeholder interviews through design, development and deployment.

Work directly with internal business teams to understand workflows, pain points, and opportunities for automation and optimization

Design, build, and operate end-to-end, cloud-native systems, covering scalable backend services in Python, modern frontends using Angular or React, and secure, reliable infrastructure

Collaborate closely with the Data Science team to integrate models, optimization algorithms, and AI agents into production systems

Balance rapid experimentation with production-grade engineering practices in a real-world industrial environment

Perform systems analysis and design, document, develop, implement, and maintain complex application development work with little or no supervision.

Ensure systems and applications created under his/her responsibility adhere to departmental standards, appropriate controls and audit trails exist, and that new systems and programs are thoroughly tested prior to installation in production environment.

Identify and document gaps between current and future business processes.

Analyze and translate user requirements into technical design and development projects.

Develop technical architecture and code for applications including database, scripting and user interface design.

Assist Business Analysts and other Programmers in identifying fields to execute data conversion.

Lead project team and end users in execution of data validation and quality.

Monitor and assist project team and end users in the execution of user acceptance testing.

Provide on-going application technical support and participate in application training.

Provide documentation, technical specifications and infrastructure requirements for each development project.

Continuously monitor industry trends, standards and technologies. Research, recommend and apply new technologies.

Perform feasibility analysis considering technical, infrastructural, organizational and economic aspects to alternative solutions.

Perform project management activities including task identification, effort and duration estimates, task dependencies and sequencing, critical path analysis, resource assignment and evaluation, conflict and problem resolution.

Keep informed of and apply best practices in design, system development and production monitoring trends.

Required Qualifications for Every Candidate):

Preferred bachelor's degree with 6+ years relevant experience or associate's degree with 8+ years relevant experience.

Proven experience as a Full Stack Developer

Strong expertise in cloud infrastructure and cloud-native system design

Hands-on experience with Angular and/or React & Azure based programming.

Experience building or deploying AI-enabled or data-intensive systems (Advantage)

Experience developing internal enterprise platforms or tools (Advantage)

Demonstrated ability to take ownership of projects end-to-end

Experience developing Azure Logic App, Function App, Storage and static web app programming skills, ADFS and azure development.

Strong Python development experience

Asp.Net4, VB.Net, C#.net, ADO.Net, Entity Framework, MFC, HTML5, JavaScript, JQuery, CSS,XML, AJAX programming, PLSQL, SQL, ASP.Net MVC, Web Services, API Programming, Azure & Client programming.

Working experience with GitHub and Azure Dev Ops and AI first SDLC process.

Experience with report building in .Net, Complex SQL Concepts with Oracle PL SQl and MSSQL query languages.

Experience with unit testing, integration testing, regression testing and test case writing, documentation, application trouble shooting and requirements analysis, estimation and technical support.

Service desk or any similar request management system experience.

Must be team and result oriented.

Strong communication skills (written and verbal) and proficient in English (written and verbal).

Highly Qualified Candidates Will Also Possess These Qualifications:

Bachelor's or master's degree in IT, MIS or related field from an accredited university.

High level of initiative and self-motivation.

RPA (MS Power Automate) and Power Apps experience.

Understanding of IOT and GPS Trackers platforms.

SharePoint portal designing and maintenance experience.

CPI and BTP Integration/EDI programming

Understanding of Design Engineering solutions and products like AutoCAD/Inventor.

Working Environment and Physical Efforts:

Work is typically performed in an office setting. The incumbent is regularly required to sit for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. Environment is fast paced and demanding most of the time. Domestic and international travel up to 25% with overnight stays required for this position. Travel expectations vary depending on the number of implementations throughout the year. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The employee is occasionally required to move about the office. Incumbent must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height, and proper wrists rests. The employee must occasionally lift and/or move up to 15 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception

Benefits

Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following:

  • Healthcare (medical, prescription drugs, dental and vision)

  • 401k retirement plan with company match

  • Paid time off

  • Employer paid life insurance

  • Employer paid short-term and long-term disability including maternity leave

  • Work Life Support

  • Tuition Reimbursement up to $5,250 per year

  • Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. ย Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.