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Entry Level It Helpdesk Jobs in Nebraska (NOW HIRING)

North End Teleservices

IT Support Technician

Omaha, NE · On-site

$20.50 - $28.25/hr

Job Summary: The IT Support Technician will play a critical role in providing comprehensive ... Serve as the first and sometimes only point of contact for IT and Help Desk inquiries ...

Son

IT Help Desk Coordinator Senior

Lincoln, NE

$27.79/hr

JR2026-00028812 IT Help Desk Coordinator Senior (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): The Office of the Chief Information Officer ...

PDS Tech Commercial

IT Operations Technician

Norfolk, NE · On-site

$29 - $33/hr

Keep Manufacturing Connected-One System at a Time PDS Tech Commercial is Partnering with a Leader in the Steel Industry to hire an IT Operations Technician to help Power the Backbone of Steel ...

Son

IT Help Desk Coordinator (SOS Temporary)

Lincoln, NE · On-site

$21.27/hr

JR2026-00028526 IT Help Desk Coordinator (SOS Temporary) (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): Join the State of Nebraska Team as a ...

Nebraska State Jobs

IT Supervisor

Lincoln, NE · On-site

$45.55/hr

JR2026-00028880 IT Supervisor (Open) Applications No Longer Accepted On (If no date is displayed ... help desk operations. * Experience with the systems development life cycle (SDLC) including ...

Son

IT Supervisor

Lincoln, NE · On-site

$45.55/hr

JR2026-00028880 IT Supervisor (Open) Applications No Longer Accepted On (If no date is displayed ... help desk operations. * Experience with the systems development life cycle (SDLC) including ...

Caring for All Inc

Information Technology Intern

Omaha, NE · On-site

$14.25 - $19.25/hr

The Information Technology Intern supports Caring for People Services in maintaining, improving ... Develop basic reports and dashboards to help leadership monitor performance, trends, and key ...

Caring For All Inc

Information Technology Intern

Omaha, NE · On-site

$14.25 - $19.25/hr

The Information Technology Intern supports Caring for People Services in maintaining, improving ... Develop basic reports and dashboards to help leadership monitor performance, trends, and key ...

Honey Creek Staffing

IT Specialist

Springfield, NE · On-site

Honey Creek Staffing is seeking an IT Specialist who will provide tech support for end users ... resolves help desk calls from local and remote users and offices • Follows through to ensure ...

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Entry Level It Helpdesk information

See Nebraska salary details

$12

$22

$32

How much do entry level it helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level it helpdesk in Nebraska is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Nebraska?

The most popular types of It Helpdesk jobs in Nebraska are:

What are popular job titles related to Entry Level It Helpdesk jobs in Nebraska?

For Entry Level It Helpdesk jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Entry Level It Helpdesk jobs in Nebraska look for?

The top searched job categories for Entry Level It Helpdesk jobs in Nebraska are:

What cities in Nebraska are hiring for Entry Level It Helpdesk jobs?

Cities in Nebraska with the most Entry Level It Helpdesk job openings:

Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Nebraska as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,912 per year, or $22.1 per hour.

IT Help Desk Technician

Elite Recruiting & Consulting Services

Alliance, NE • On-site

Full-time

Posted 27 days ago

Job description

IT Help Desk Technician

Reports To: Implementation Engineer
Department: Information Technology
FLSA Status: Full-Time, Non-Exempt
Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY

Position Summary

We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems.

Key Responsibilities
  • Provide first-level technical support via phone, email, remote support, and in-person assistance.
  • Diagnose and resolve hardware, software, printer, and network connectivity issues.
  • Install, configure, and maintain desktop computers, laptops, peripherals, and business applications.
  • Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues.
  • Create, prioritize, update, and close support tickets within the organization's ticketing system.
  • Maintain accurate documentation, knowledge base articles, and IT asset inventories.
  • Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications.
  • Provide end-user training on software, security awareness, and IT best practices.
  • Escalate complex technical issues to senior IT staff when appropriate.
  • Maintain a high level of customer service while meeting established service level expectations.
  • Perform other duties as assigned.
QualificationsEducation
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Experience
  • Previous Help Desk, Desktop Support, or Technical Support experience preferred.
  • Experience supporting Windows environments and Microsoft Office applications.
  • Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred.
Preferred Certifications
  • CompTIA A+
  • Microsoft Certified Professional (MCP) or equivalent
  • Other relevant IT certifications are a plus.
Required Knowledge, Skills & Abilities
  • Strong troubleshooting and analytical problem-solving skills.
  • Working knowledge of Windows, macOS, and basic Linux environments.
  • Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity.
  • Experience supporting printers, mobile devices, and desktop peripherals.
  • Excellent verbal and written communication skills.
  • Strong customer service skills with the ability to explain technical concepts to non-technical users.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively within an IT team.
Physical Requirements

This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use.

Work Environment
  • Primarily an indoor office or multi-site business environment.
  • Occasional exposure to equipment rooms, confined spaces, or elevated temperatures.
  • Local travel between facilities may be required.
Equal Opportunity Employer

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.