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Remote It Help Desk Jobs in Edison, NJ (NOW HIRING)

A Free Bird

IT Manager Volunteer

Brooklyn, NY · Remote

$100K - $123K/yr

Remote Commitment: 10-15 hours per week | Minimum 6-month commitment About Us A Free Bird is a ... To help our teams collaborate effectively, all volunteers are expected to: * Commit at least 6 ...

CertiK

IT Operations Specialist

New York, NY · Remote

$70K - $100K/yr

Bachelor's Degree in Computer Science, Engineering or related field * 2+ years of experience in IT support, help desk, office IT, or a related field preferred * Basic understanding of computer ...

SysMind Tech

IT Business Analyst

Jersey City, NJ · On-site +1

SOGETI/ WESCO IT Business Analyst - Warehouse Management Systems Experience Level: 8+ years Remote 50% travel. So there will be a frequent travel like 2-3 days a week or every other week and then ...

Pivotal Health

IT Support Specialist

Brooklyn, NY · Remote

$110K - $130K/yr

We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover ... Deliver in-office, hands-on IT support and remote support for distributed employees * Manage ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

Through the strategic alignment of business objectives and technology - we help organizations ... When efficiency and productivity meet premier IT support and world-class customer service - your ...

PharmaOut

US IT Architect

Jersey City, NJ · On-site +1

Based in Jersey City or New York, with flexibility for remote work when required, the position has ... feedback to help make decisions that better meet buisness needs. Manage third party vendor ...

U.S. Courts

Audio/Visual Specialist

New York, NY · On-site +1

$70K - $137K/yr

... on-site and remote participants. * Train and advise users on best practices for online ... Address IT Help Desk calls and emails, log computer problems, and assist with routine problems, to ...

KPMG LLP

IT Auditor

Manhattan, NY · On-site +1

... • Help identify performance improvement opportunities for assigned clients • Support a ... of IT controls and form recommendations, draft test work paper, audit issues and audit report • ...

CP Unlimited

IAM & IT Operations Analyst

Manhattan, NY · Remote

This is a fully remote position, and applicants may work from anywhere in the United States. This ... This role will help strengthen account lifecycle management, improve operational consistency ...

ICF

IT Business Analyst

Newark, NJ · On-site +1

Must be based out of New Jersey - (Remote) Ready to make a difference? ICF is seeking a ... We combine unmatched expertise with cutting-edge technology to help clients solve their most ...

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Showing results 21-40

All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Edison, NJ

Remote It Help Desk information

See Edison, NJ salary details

$13

$23

$35

How much do remote it help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote it help desk in Edison, NJ is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.88 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Edison, NJ?

The most popular types of It Help Desk jobs in Edison, NJ are:

What are popular job titles related to Remote It Help Desk jobs in Edison, NJ?

For Remote It Help Desk jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Edison, NJ look for?

The top searched job categories for Remote It Help Desk jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote It Help Desk jobs?

Cities near Edison, NJ with the most Remote It Help Desk job openings:

Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Edison, NJ as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,851 per year, or $24 per hour.

IT Manager Volunteer

A Free Bird

Brooklyn, NY • Remote

$100K - $123K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

IT Manager Volunteer (Unpaid)

Department: Information Technology

Organization: A Free Bird | 501(c)(3) Nonprofit

Location: Remote

Commitment: 10-15 hours per week | Minimum 6-month commitment

About Us

A Free Bird is a nonprofit organization dedicated to empowering children and teens diagnosed with cancer through the healing power of the arts. Through innovative digital platforms and creative programs, we aim to expand access and impact nationwide.

Position Summary

The IT Manager is responsible for overseeing the organization's technical infrastructure, web development initiatives, and software systems. This role will lead a team of developers, ensure high-quality code standards, and manage the development, deployment, and maintenance of digital platforms.

This position is ideal for a technically skilled leader who can balance hands-on development with team management, while driving innovation and efficiency across all IT operations.

Key Responsibilities

  • Lead and manage a team of web developers and software engineers, providing technical guidance and mentorship
  • Oversee the full software development lifecycle, including planning, coding, testing, deployment, and maintenance
  • Review code and ensure adherence to best practices, scalability, and security standards
  • Manage and prioritize IT projects, ensuring alignment with organizational goals and timelines
  • Collaborate with cross-functional teams (Programs, Marketing, HR) to develop and implement technical solutions
  • Design and maintain web applications, databases, and internal systems
  • Establish and enforce development processes, workflows, and documentation standards
  • Monitor system performance, troubleshoot issues, and implement improvements
  • Ensure data security, compliance, and system reliability across platforms
  • Evaluate and integrate new technologies, tools, and frameworks to improve efficiency

Qualifications & Competencies

  • 1+ years of experience in software engineering, web development, or IT management
  • Proven experience leading technical projects or managing development teams
  • Strong proficiency in HTML, CSS, JavaScript, and/or Python
  • Experience with modern frameworks such as Django and/or React
  • Solid understanding of software development methodologies (Agile, MVC, TDD, MVP)
  • Experience with version control systems (Git/GitHub)
  • Ability to design system architecture and ensure operational feasibility
  • Strong problem-solving and analytical skills
  • Excellent communication and leadership abilities
  • Ability to work independently and manage multiple priorities in a remote environment

Preferred Qualifications

  • Full-stack development experience
  • Experience working with distributed or remote engineering teams
  • Familiarity with cloud services, APIs, and database management
  • Experience implementing QA processes and software testing frameworks

What You'll Gain

  • Direct exposure to nonprofit leadership and operations
  • Access to free educational workshops and open classes across multiple organizational departments
  • Letter of recommendation and certificate of completion upon successful completion
  • Networking opportunities with professionals, volunteers, and nonprofit leaders
  • Professional experience in administration and executive support
  • Flexible remote schedule
  • Most importantly, you'll directly support programs that bring hope and healing to children battling cancer.

Commitment Expectations:

To help our teams collaborate effectively, all volunteers are expected to:

  • Commit at least 6 months
  • Contribute approximately 5-10 hours per week
  • Attend our 30-minute virtual team meetings every Tuesday and Thursday
  • Communicate proactively and work collaboratively with fellow volunteers

We're looking for individuals who are excited to grow with the team and can consistently participate in our weekly meetings.

Our Culture

At A Free Bird, we believe our volunteers are family.

We foster a friendly, collaborative, and positive environment where volunteers support one another, learn together, and work toward one shared mission: helping children with cancer discover hope through creativity.

We're passionate about using technology to improve how we serve our community and continuously innovate the way nonprofits operate.

How to Apply

Please send your resume and a brief statement of interest to hr@afreebird.org with the subject line: IT Manager Application – A Free Bird

Apply