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Helper Connectwise Jobs in Edison, NJ (NOW HIRING)

Homefield IT

Escalation Technician

Manhattan, NY · On-site

Our custom solutions are designed to help companies thrive in today's competitive landscape while ... ConnectWise Manage Experience/Skills Preferred ConnectWise Automate and Control Technical ...

eMazzanti Technologies

MSP Sales Lead

Hoboken, NJ · On-site

... help our clients succeed in a digital-first world. This is a high-impact role for a strategic and ... Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands ...

eMazzanti Technologies

MSP Sales Lead

Hoboken, NJ · On-site

... help our clients succeed in a digital-first world. This is a high-impact role for a strategic and ... Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

Our custom solutions are designed to help companies thrive in today's competitive landscape while ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...

Technology Partners

Entry-Level Engineer

Manhattan, NY · On-site

$60K - $80K/yr

  • Medical

  • Retirement

  • PTO

... Connectwise, Bitdefender, etc. Experience with ticket system software like Zendesk, JIRA, etc. You should possess strong documentation skills You should have a strong passion for IT and helping ...

Inspiroz

School Technology Specialist - NYC

New York, NY · Remote

$50K - $75K/yr

Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...

RFA

Service Desk Engineer (Sun - Thur)

New York, NY

... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ... Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ...

RFA

Service Desk Engineer (Sun - Thur)

New York, NY · On-site

... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ... Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ...

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All JobsHelper Connectwise JobsHelper Connectwise Jobs in Edison, NJ

Helper Connectwise information

See Edison, NJ salary details

$11

$18

$24

How much do helper connectwise jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for helper connectwise in Edison, NJ is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

What are popular job titles related to Helper Connectwise jobs in Edison, NJ?

For Helper Connectwise jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Helper Connectwise jobs in Edison, NJ look for?

The top searched job categories for Helper Connectwise jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Helper Connectwise jobs?

Cities near Edison, NJ with the most Helper Connectwise job openings:

Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in Edison, NJ as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,190 per year, or $18.8 per hour.

IT Help Desk Support - Level II

K2 Staffing

Roseland, NJ

Full-time

Re-posted 17 days ago

Job description

Summary
Our client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
  • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Employment Type: Full time Location: Roseland, NJ