Valley Stream, NY · On-site
$21 - $28.25/hr
We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Knowledge of ConnectWise service desk, and ConnectWise automate a plus This is a full time position
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Valley Stream, NY · On-site
$21 - $28.25/hr
We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Knowledge of ConnectWise service desk, and ConnectWise automate a plus This is a full time position
... p Desk Support . A qualified candidate would have both proven experience with technology and ... Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
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... p Desk Support . A qualified candidate would have both proven experience with technology and ... Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
$28 - $34/hr
... p Desk Support . A qualified candidate would have both proven experience with technology and ... Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Quick apply
$28 - $34/hr
... p Desk Support . A qualified candidate would have both proven experience with technology and ... Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Accurately log, categorize, and update tickets in ConnectWise Manage * Apply ITIL-based ticket ... Minimum 3+ years of Helpdesk, Service Desk, or Desktop Support experience * Strong troubleshooting ...
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Accurately log, categorize, and update tickets in ConnectWise Manage * Apply ITIL-based ticket ... Minimum 3+ years of Helpdesk, Service Desk, or Desktop Support experience * Strong troubleshooting ...
Hoboken, NJ · On-site
... help our clients succeed in a digital-first world. This is a high-impact role for a strategic and ... Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands ...
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Hoboken, NJ · On-site
... help our clients succeed in a digital-first world. This is a high-impact role for a strategic and ... Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands ...
Hoboken, NJ · On-site
... help our clients succeed in a digital-first world. This is a high-impact role for a strategic and ... Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands ...
Hoboken, NJ · On-site
... help our clients succeed in a digital-first world. This is a high-impact role for a strategic and ... Use CRM tools like ConnectWise to track activities, opportunities, and churn risks * Play a hands ...
Manhattan, NY · On-site +1
Our custom solutions are designed to help companies thrive in today's competitive landscape while ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...
Manhattan, NY · On-site +1
Our custom solutions are designed to help companies thrive in today's competitive landscape while ... • ConnectWise Manage Experience/Skills Preferred • ConnectWise Automate and Control • ...
Our custom solutions are designed to help companies thrive in today's competitive landscape while ... ConnectWise Manage Experience/Skills Preferred ConnectWise Automate and Control Technical ...
Our custom solutions are designed to help companies thrive in today's competitive landscape while ... ConnectWise Manage Experience/Skills Preferred ConnectWise Automate and Control Technical ...
Help Desk Specialist We are looking for a customer-focused, technically skilled, and motivated ... Freshservice, ConnectWise, or ManageEngine. * Familiarity with remote support tools including ...
Help Desk Specialist We are looking for a customer-focused, technically skilled, and motivated ... Freshservice, ConnectWise, or ManageEngine. * Familiarity with remote support tools including ...
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Manhattan, NY · On-site
$60K - $80K/yr
... Connectwise, Bitdefender, etc. Experience with ticket system software like Zendesk, JIRA, etc. You should possess strong documentation skills You should have a strong passion for IT and helping ...
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Manhattan, NY · On-site
$60K - $80K/yr
... Connectwise, Bitdefender, etc. Experience with ticket system software like Zendesk, JIRA, etc. You should possess strong documentation skills You should have a strong passion for IT and helping ...
Manhattan, NY · On-site
$50K - $75K/yr
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Manhattan, NY · On-site
$50K - $75K/yr
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
New York, NY · Remote
$50K - $75K/yr
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
New York, NY · Remote
$50K - $75K/yr
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Manhattan, NY · On-site
$50K - $75K/yr
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Quick apply
Manhattan, NY · On-site
$50K - $75K/yr
Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature ... Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with ...
Hoboken, NJ · On-site
As a Field Network Engineer at eMazzanti you'll be part of our Delta Force Team helping our clients ... Experience with ConnectWise or another ticketing system preferred * Valid Drivers License * Ability ...
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Hoboken, NJ · On-site
As a Field Network Engineer at eMazzanti you'll be part of our Delta Force Team helping our clients ... Experience with ConnectWise or another ticketing system preferred * Valid Drivers License * Ability ...
Hoboken, NJ · On-site
As a Field Network Engineer at eMazzanti you'll be part of our Delta Force Team helping our clients ... Experience with ConnectWise or another ticketing system preferred * Valid Drivers License * Ability ...
Hoboken, NJ · On-site
As a Field Network Engineer at eMazzanti you'll be part of our Delta Force Team helping our clients ... Experience with ConnectWise or another ticketing system preferred * Valid Drivers License * Ability ...
... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ... Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ...
... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ... Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ...
... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ... Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ...
... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ... Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar ...
... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... M.M. experience. (ConnectWise). * Implementing network software and hardware upgrades. (Cisco ...
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... helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are ... M.M. experience. (ConnectWise). * Implementing network software and hardware upgrades. (Cisco ...
Manhattan, NY · On-site
$60 - $75/hr
ConnectWise, Autotask, Datto, Kaseya, NinjaOne or similar MSP tool experience * Intune / Endpoint ... You'll be working on real client environments, solving real infrastructure problems and helping ...
Manhattan, NY · On-site
$60 - $75/hr
ConnectWise, Autotask, Datto, Kaseya, NinjaOne or similar MSP tool experience * Intune / Endpoint ... You'll be working on real client environments, solving real infrastructure problems and helping ...
Manhattan, NY · On-site
$60 - $75/hr
ConnectWise, Autotask, Datto, Kaseya, NinjaOne or similar MSP tool experience * Intune / Endpoint ... You'll be working on real client environments, solving real infrastructure problems and helping ...
Manhattan, NY · On-site
$60 - $75/hr
ConnectWise, Autotask, Datto, Kaseya, NinjaOne or similar MSP tool experience * Intune / Endpoint ... You'll be working on real client environments, solving real infrastructure problems and helping ...
$11.80 - $13.06
1% of jobs
$13.06 - $14.32
8% of jobs
$14.32 - $15.59
11% of jobs
$15.95 is the 25th percentile. Wages below this are outliers.
$15.59 - $16.85
15% of jobs
The median wage is $17.89 / hr.
$16.85 - $18.11
18% of jobs
$18.11 - $19.38
18% of jobs
$19.77 is the 75th percentile. Wages above this are outliers.
$19.38 - $20.64
14% of jobs
$20.64 - $21.90
9% of jobs
$21.90 - $23.17
3% of jobs
$23.17 - $24.43
2% of jobs
$24.43 - $25.69
1% of jobs
$11
$19
$25
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.
$21 - $28.25/hr
Full-time
Posted 24 days ago
We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. This position is based in Valley Stream, NY. You should have the ability to diagnose and resolve technical issues, both computer and network based. Excellent communication skills are a must, along with being customer focused and having patience. Ability to document technical issues and resolution of tickets via help desk ticketing system.
Experience with the following: Help Desk experience supporting users on site and remotely. Windows 10, Windows 7, Active Directory user administration, networking troubleshooting, printing issues, Chrome, Internet Explorer. Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.
Knowledge of ConnectWise service desk, and ConnectWise automate a plus
This is a full time position
Sourced by ZipRecruiter
We provide information and guidance and practical and emotional support to help people and communities. We work alongside local people to improve confidence and connection. The passion and commitment of our team, combined with an army of dedicated local volunteers, means that we are truly embedded within communities across the districts of the county. We will always continue to work in this manner as it has repeatedly proven to be the most effective way to help and support local people. We are aware that for many, a lot of uncertainty lies around the future of access to health and social care services and we are committed to try and fill these gaps, supporting our service users along every step of their own personal journeys.
Non-profits
11 - 50 Employees
Hardwick, Cambridgeshire, UK
