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Remote Intake Jobs in Bolingbrook, IL (NOW HIRING)

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Remote Intake information

See Bolingbrook, IL salary details

$30.7K

$43.9K

$82.6K

How much do remote intake jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote intake in Bolingbrook, IL is $43,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $42,500.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Bolingbrook, IL? The most popular types of Intake jobs in Bolingbrook, IL are:
What job categories do people searching Remote Intake jobs in Bolingbrook, IL look for? The top searched job categories for Remote Intake jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Remote Intake jobs? Cities near Bolingbrook, IL with the most Remote Intake job openings:
Remote Intake jobs near you

Sat & Sun - Remote Care Coordinator - Chicago, IL

Open Arms & FCS

Chicago, IL • Remote

$19.75 - $26.75/hr

Part-time

Posted 26 days ago

Job description

Open Arms Solutions is a premier private duty home care provider dedicated to helping seniors live independently and with dignity in the comfort of their own homes in Chicago area. We are looking for a compassionate and driven Community Care Coordinator to join our team and help us deliver exceptional care and support to our clients and caregivers on Saturdays and Sundays in a remote capacity.

Hours: Saturday & Sunday, 8 a.m. to 4 p.m.

About the Role

The Weekend Remote Care Coordinator is a key member of the Open Arms team and reports directly to the Executive Director. This role is responsible for ensuring exceptional service delivery for clients and supporting the professional growth and performance of caregivers at one of our premier communities in the western Chicago suburbs. The ideal candidate is proactive, empathetic, highly organized, and experienced in the senior care service industry, with strong skills in partner relations, client relations, and staff coordination.

Responsibilities

  • Serve as the primary weekend liaison with community partners (Activities Directors, Executive Directors, Resident Committees, and Sales/Marketing teams) via phone, email, and virtual channels.

  • Collaborate with non‑competing senior care providers (PT/OT, hospice, and home health partners) to support coordinated weekend care and handoffs.

  • Conduct remote, in‑depth consultations and assessments with clients and families to develop tailored care plans that address medical, functional, and lifestyle needs.

  • Guide clients and families through the intake and registration process (virtually or by phone), including care planning and budgeting for ongoing in‑home services.

  • Manage a weekend caseload as the main point of contact, monitoring active clients, addressing issues in real time, and ensuring a seamless, high‑quality experience.

  • Coordinate emergency coverage when scheduled caregivers are unable to work weekend shifts, partnering closely with scheduling and on‑call leadership.

  • Support weekend hiring and staffing decisions by providing input on caregiver performance, reliability, and fit, and reinforcing service standards with weekend staff.

  • Match weekend and on‑call caregivers to clients based on skill set, experience, personality, and lifestyle preferences to promote continuity and strong relationships.

  • Conduct regular virtual quality assurance check‑ins with clients and families over the weekend to confirm care plans are being followed and satisfaction remains high.

  • Anticipate evolving client and family needs that surface over the weekend and offer proactive solutions and recommendations, handing off clearly to weekday teams.

  • Act as a dedicated weekend liaison between clients, families, customer service, and scheduling teams to promote clear communication and rapid issue resolution.

  • Maintain accurate, thorough, and confidential records for both clients and caregivers, updating weekend activity and escalations for weekday follow‑up.

  • Work scheduled Saturday and Sunday remote shifts to support urgent needs and demonstrate a commitment to 24/7 client well‑being.

  • Provide feedback to leadership on weekend trends, gaps, and opportunities to continuously improve service offerings and weekend operations.

  • Participate as a weekend “super user” of cloud‑based business systems, supporting process improvements and ensuring weekend workflows are correctly followed.

Qualifications

  • 3–5 years of experience in a high-touch, client-facing role, preferably in senior care, private duty, or hospitality.
  • Proven experience in care management, managing complex client relationships, and supporting or leading a team of professional caregivers.
  • Strong communication, interpersonal, and problem-solving skills, with a high degree of discretion and professionalism.
  • Knowledge of ADLs and IADLs for senior care clients.
  • Experience working in a private duty/home care service company.
  • Exceptional organizational skills and attention to detail.
  • Proactive, service-oriented mindset with a genuine passion for providing extraordinary care.
  • Proficiency in WellSky or other care management software and Microsoft Office 365.
Why Join Us?

At Open Arms, we value our team as much as we value our clients. You'll be part of a supportive and collaborative environment where your contributions are recognized and your passion for care is celebrated. We offer a competitive hourly wage and the opportunity to make a meaningful impact every day.

Ready to Make a Difference?

We look forward to hearing from you!

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