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Intake Associate Jobs in Bolingbrook, IL (NOW HIRING)

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

$25 - $30/hr

POSITION SUMMARY The Intake Coordinator serves as the first point of contact for prospective ... Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

Salary: $25.00 $30.00 per hour POSITION SUMMARY The Intake Coordinator serves as the first point of ... Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

POSITION SUMMARY The Intake Coordinator serves as the first point of contact for prospective ... Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

POSITION SUMMARY The Intake Coordinator serves as the first point of contact for prospective ... Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field ...

Confidential - Hospice Jobs

Intake Coordinator

Chicago, IL

$18.50 - $25.25/hr

Summary Responsible for managing all aspects of the patient intake process including managing the ... Minimum of an Associate college degree. 2. Excellent oral and written skills. 3. Ability to ...

Spanish Community Center

Intake Specialist

Joliet, IL

$20/hr

Intake Specialist The Immigration Intake Specialist plays a vital role in the initial screening and ... Associate degree in social services, legal studies, or education required * Minimum 1 year of ...

AdaptHealth LLC

Intake Specialist

Elmhurst, IL · On-site

$21 - $23/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth

Intake Specialist

Elmhurst, IL

$21 - $23/hr

Intake Specialist Opportunity - Apply Today! At AdaptHealth we offer full-service home medical ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth, LLC

Intake Specialist

Elmhurst, IL

$21 - $23/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business ...

AdaptHealth LLC

Intake Specialist

Elmhurst, IL · On-site

$17.75 - $23.75/hr

Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate ... Associate's degree in healthcare administration, Business Administration, or related field ...

AdaptHealth, LLC

Intake Specialist

Elmhurst, IL · On-site

$17.75 - $23.75/hr

Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate ... Associate's degree in healthcare administration, Business Administration, or related field ...

Metropolitan Family services

Intake Specialist

Chicago, IL · On-site

$45K - $50K/yr

We are now hiring for a full-time Intake Specialist to join our Midway Team! SALARY: * The average ... Or an associate's degree in a relevant field and 1 year of human service experience; Or a bachelor ...

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Intake Associate information

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How much do intake associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for intake associate in Bolingbrook, IL is $25.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $31.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges Intake Associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are Intake Associates?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Bolingbrook, IL? The most popular types of Intake jobs in Bolingbrook, IL are:
What are popular job titles related to Intake Associate jobs in Bolingbrook, IL? For Intake Associate jobs in Bolingbrook, IL, the most frequently searched job titles are:
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What cities near Bolingbrook, IL are hiring for Intake Associate jobs? Cities near Bolingbrook, IL with the most Intake Associate job openings:
Intake Associate jobs near you

Intake Coordinator

TMH Behavioral Services

Chicago, IL • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

POSITION SUMMARY
The Intake Coordinator serves as the first point of contact for prospective clients and plays a critical role in ensuring a seamless, welcoming, and efficient entry into TMH Behavioral Services. This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician communication. The ideal candidate is organized, compassionate, detail-oriented, and committed to supporting the communities we serve.
COMPENSATION & BENEFITS
Pay Rate: $25.00 - $30.00 per hour, commensurate with experience
Benefits include:
  • Monthly healthcare stipend of $300.00 to support medical, dental, or vision coverage
  • Paid Time Off (PTO) and vacation time
  • Supportive, mission-driven work environment committed to behavioral health equity

KEY RESPONSIBILITIES
Client Intake Coordination
  • Serve as the primary point of contact for all incoming client inquiries via phone, email, and referral
  • Conduct thorough intake screenings and collect initial client information in accordance with agency standards
  • Schedule clients for IM+CANS (Illinois Medicaid Child and Adolescent Needs and Strengths) assessments
  • Import and organize intake documents accurately within TheraNest EHR
  • Communicate intake status and relevant client information to clinical staff in a timely manner

Scheduling Coordination
  • Maintain and monitor clinician availability schedules on an ongoing basis
  • Coordinate and confirm scheduling between incoming clients and assigned clinicians
  • Update clinician availability in TheraNest on a weekly basis or as changes occur
  • Proactively identify and resolve scheduling conflicts to minimize disruption to client care

Client Flow Monitoring
  • Track client movement through each stage of the intake and assessment process
  • Follow up on outstanding intake steps to ensure timely progression to service delivery
  • Identify and close inactive client records within TheraNest in accordance with agency policy
  • Maintain accurate chart status and flag records requiring clinical review or closure

Intake Documentation & Compliance
  • Ensure all intake documentation is completed accurately and entered into TheraNest within required timeframes
  • Verify completeness of required forms, consents, and screening tools prior to clinician assignment
  • Maintain confidentiality of all client information in compliance with HIPAA and agency policies
  • Support audit readiness by keeping records organized and up to date

QUALIFICATIONS
Required:
  • High school diploma or GED required; Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field preferred
  • Minimum 1-2 years of experience in a healthcare, behavioral health, or social services administrative role
  • Proficiency with EHR systems; experience with TheraNest is a strong plus
  • Excellent verbal and written communication skills
  • Strong organizational skills and the ability to manage multiple priorities simultaneously
  • Demonstrated ability to engage with clients and families from diverse and underresourced backgrounds with empathy and professionalism

Preferred:
  • Experience with Medicaid billing workflows and/or knowledge of IM+CANS assessment processes
  • Familiarity with behavioral health terminology and community mental health settings
  • Bilingual (English/Spanish) a plus

WORK ENVIRONMENT & EXPECTATIONS
  • This is an hybrid position based at TMH Behavioral Services in Chicago, IL
  • Regular interaction with clients, families, clinicians, and leadership
  • Must be able to maintain composure and professionalism in a fast-paced, client-facing environment
  • Commitment to TMH's mission of providing high-quality behavioral health services to underresourced communities

OTHER DUTIES
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Other duties may be assigned as needed to support the operational needs of TMH Behavioral Services.
TMH Behavioral Services is an Equal Opportunity Employer. We are com

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