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Intake Associate Jobs in Coal City, IL (NOW HIRING)

Langara

Product Manager, Information Technology

Campus, IL · On-site

$50.63 - $74.25/hr

... intake process, assessing and evaluating College requests for M365 related tools, and ensuring ... Works with the Associate Director, IT Project, and Portfolio Management, to ensure that information ...

Cincinnati Children's

Patent Manager

Campus, IL · On-site

Triage incoming correspondence from patent offices and foreign associates; prepare and transmit ... intake, ensuring appropriate government support clauses are included in filings, and advising ...

LAPRC

Center Operations Manager

Kankakee, IL · On-site

An Associate's or Bachelor's Degree is preferred, preferably in a related field, or related ... Organize and manage the intake and distribution of donated baby and maternity items. * Provide ...

LAPRC

Center Operations Manager

Kankakee, IL · On-site

An Associate's or Bachelor's Degree is preferred, preferably in a related field, or related ... Organize and manage the intake and distribution of donated baby and maternity items. * Provide ...

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All JobsIntake Associate JobsIntake Associate Jobs in Coal City, IL

Intake Associate information

See Coal City, IL salary details

$13

$26

$40

How much do intake associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for intake associate in Coal City, IL is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $32.55 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What cities near Coal City, IL are hiring for Intake Associate jobs?

Cities near Coal City, IL with the most Intake Associate job openings:

Intake Associate jobs near you

Patient Referral Coordinator

Lightways Hospice and Serious Illness Care

Joliet, IL • On-site

$17 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Lightways Hospice and Serious Illness Care rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 47 rated hospices

Job description

Founded in 1982 as Joliet Area Community Hospice, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. We provide exceptional serious illness care, hospice care and grief support for adults and children.

The majority of our direct patient care is in the field with Lightways team members providing care in the home, nursing facility or assisted living facility. We also have a 24-bed inpatient unit in Joliet. Non-clinical staff are based out of our Joliet administrative offices.


Patient Referral Coordinator

The Patient Referral Coordinator is responsible for supporting the Intake/Admissions staff for both palliative and hospice, by entering new patient referrals, demographic details, and medical records, into our electronic medical record (EMR) system. This role ensures all incoming patient data is recorded timely and accurately to help patients start services. The employee in this position is expected to perform in accordance with the policies and procedures of Lightways Hospice and Serious Illness Care, along with Medicare Hospice Conditions of Participation, IDPH.


Key Responsibilities:

  • Data Input: Enter patient demographic, insurance, and medical information into the EMR database, with attention to detail.
  • Technical Skills: Accurate typing skills (min 45 wpm) and comfort navigating remote access tools like VPNs and Microsoft Office (Teams, Word, Excel)
  • Referral Processing: Receive and organize incoming faxes, digital files, and referral orders from the referral sources.
  • Collaborate with the Lightways referral specialists as referrals come in and are entered, so appointments can be made promptly.
  • Assist the Intake/Admissions team as requested with various clerical duties when needed.
  • Monday-Friday 9:30 AM- 6:00 PM


Education/Experience:

  • High school diploma or equivalent required; associates preferred.
  • Palliative or Hospice experience preferred.
  • Medical office experience preferred.


Benefits:

  • 401(k) matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Personal Time Off
  • Holiday Paid

What Lightways Hospice and Serious Illness Care employees say

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