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Intake Associate Jobs in Coal City, IL (NOW HIRING)

Spanish Community Center

Intake Specialist

Joliet, IL · On-site

$20/hr

Intake Specialist The Immigration Intake Specialist plays a vital role in the initial screening and ... Associate degree in social services, legal studies, or education required * Minimum 1 year of ...

Lyra Health

Psychiatrist - Contractor

Kankakee, IL · On-site

Psychiatrist Opportunity Lyra Clinical Associates partners with Lyra Health, a leading provider of ... As a contract psychiatrist, you'll provide evidence-based treatment via live 60-minute video intake ...

Staples

Retail Print Specialist (Frankfort, IL)

Frankfort, IL · On-site

$15.90 - $16.15/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ... Use order intake tools to capture project information and offer an appropriate total print solution ...

Langara

Product Manager, Information Technology

Campus, IL · On-site

$50.63 - $74.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... intake process, assessing and evaluating College requests for M365 related tools, and ensuring ... Works with the Associate Director, IT Project, and Portfolio Management, to ensure that information ...

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All JobsIntake Associate JobsIntake Associate Jobs in Coal City, IL

Intake Associate information

See Coal City, IL salary details

$13

$26

$40

How much do intake associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intake associate in Coal City, IL is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $32.55 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What cities near Coal City, IL are hiring for Intake Associate jobs?

Cities near Coal City, IL with the most Intake Associate job openings:

Intake Associate jobs near you

Intake Specialist

Spanish Community Center

Joliet, IL • On-site

$20/hr

Other

Re-posted 9 days ago

Job description

Intake Specialist

The Immigration Intake Specialist plays a vital role in the initial screening and administrative coordination of immigration legal services at a Department of Justice (DOJ) accredited organization. This position serves as the first point of contact for individuals seeking services and is responsible for gathering case information, determining eligibility, maintaining client records, managing client communication, and supporting data and reporting functions. The Intake Specialist also facilitates English language and citizenship preparation classes and provides interpretation, translation, and outreach support. This position does not provide legal advice and works under the supervision of a DOJ-accredited representative or immigration attorney.

Client Services & Intake
  • Conduct phone and in-person interviews to determine eligibility for services and gather basic case facts
  • Provide clients with guidance on next steps, required documentation, and available resources
  • Refer ineligible clients to legal service providers or community-based resources
  • Communicate case status updates, request documents, and schedule appointments
  • Interpret for clients during internal appointments and translate immigration-related documents
Case Management & Recordkeeping
  • Maintain accurate and timely records of client interactions and case notes in both electronic databases and physical files
  • Input and update client data in case management systems and internal spreadsheets
  • Prepare case summaries, draft correspondences, and file legal documents under supervision
  • Submit monthly scholarship invoices and manage tracking of client payments and fee waivers
  • Complete monthly and quarterly reports in compliance with agency and state mandates
Program Support & Coordination
  • Provide administrative support to the immigration team, including maintaining office supplies and managing incoming/outgoing mail
  • Coordinate with other SCC programs to ensure clients receive comprehensive, wraparound services
  • Maintain and update program manuals, forms, and internal process documents
  • Prepare outreach materials such as flyers, presentations, and handouts
Education & Community Engagement
  • Facilitate weekly in-person and remote English as a Second Language (ESL) and multi-level citizenship preparation classes
  • Conduct pre- and post-assessments of students to evaluate English proficiency and program impact
  • Participate in outreach, community events, and networking activities to raise awareness of immigration services
Professional Development & Supervision
  • Mentor and supervise student interns assisting with program and case activities
  • Collaborate with the Program Director to assess the overall effectiveness of intake and client support services
  • Attend relevant training, conferences, and continuing education opportunities to pursue DOJ partial accreditation eligibility
Minimum Qualifications
  • Associate degree in social services, legal studies, or education required
  • Minimum 1 year of experience in a nonprofit, legal services, or community-based setting
  • Previous legal experience (legal nonprofit, law firm, courthouse, government agency) highly preferred
  • Fluent in reading, writing and speaking in Spanish and English
  • Experience facilitating group classes or training is a plus
  • Must be eligible for DOJ partial accreditation and obtain accreditation within the first year of employment
Knowledge, Skills, and Abilities
  • Knowledge of modern office practices and procedures as well as operation and use of computer hardware, software and network systems including MS Office suite, Word and Excel
  • Demonstrated high quality interpersonal, written, and verbal communication skills
  • High degree of cultural sensitivity and ability to work effectively with families from diverse racial, socio-economic, ethnic, faith and educational backgrounds
  • Ability to work collaboratively in a fast-paced, mission-driven environment
Physical and Work Environment Requirements
  • Regular travel to a second site in Kankakee
  • Ability to sit, stand, or walk for extended periods
  • May involve occasional evening or weekend work depending on client needs and events

Compensation: $20.00 per hour

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