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Remote Intake Coordinator Jobs (NOW HIRING)

SUN Behavioral Houston

Remote Intake Coordinator

Houston, TX · On-site +1

$17.25 - $23.50/hr

Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is ... Completes the clinical screening and assessment tool (intake assessment) with concise, clear ...

Care Indeed

Intake Coordinator (Remote)

Seattle, WA · Remote

$20.50 - $28/hr

Position Overview The Intake Coordinator plays a vital role in the client acquisition process by serving as the first point of contact for potential clients and their families. This is a fully remote ...

SK Stones USA

Intake Coordinator

Boynton Beach, FL · Remote

$40 - $70/hr

Intake Coordinator Company Overview: SK Stones USA is expanding, and we're looking for a highly ... Fully remote position * Competitive pay * Opportunity for growth and advancement * Supportive and ...

House of Hearts Florida

Intake Coordinator

Hollywood, FL · Remote

$20 - $25/hr

Intake Coordinator House of Hearts ABA $20-$25/hour | Remote | Part-Time or Full-Time Who We Are: At House of Hearts ABA, we're all about heart, hope, and high-quality care. We provide compassionate ...

Kentro

Remote Intake Lead (VA ESOM)

$18 - $24.50/hr

Kentro is hiring for a remote Intake Lead to support our Veterans Affairs ESOM contract. The Intake ... Stakeholder Coordination and Governance * Facilitate cross-functional intake and white paper ...

New

Kentro

Remote Intake Lead (VA ESOM)

$18.50 - $25/hr

Kentro is hiring for a remote Intake Lead to support our Veterans Affairs ESOM contract. The Intake ... Stakeholder Coordination and Governance * Facilitate cross-functional intake and white paper ...

New

Grace Community Care and Homes Inc.

Intake Coordinator

$18.75 - $22/hr

Remote or Hybrid Role Summary Grace Community Care & Homes is seeking a dependable and compassionate Intake Coordinator to manage new client intakes during after-hours. You'll help families complete ...

Center for Social Dynamics

ABA Intake Coordinator

Irvine, CA · On-site +1

$19.25 - $26/hr

Remote - PST Hours * Growth & Development Opportunities Who we are: The Center for Social Dynamics ... Intake Coordinators are responsible for managing the intake and referral process across the ...

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How much do remote intake coordinator jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is a Remote Intake Coordinator?

A Remote Intake Coordinator is a professional who manages the initial process of gathering and organizing information from clients or patients, typically for healthcare, legal, or service-based organizations. Working remotely, they conduct interviews, collect necessary documentation, and ensure all required information is accurately entered into company systems. Their role is essential in streamlining client onboarding, verifying eligibility, and ensuring a smooth transition to the next phase of service. Good communication, organizational skills, and attention to detail are important for this position.

How does a Remote Intake Coordinator typically collaborate with other team members to ensure a smooth client onboarding process?

As a Remote Intake Coordinator, you will frequently work with various professionals such as case managers, clinicians, and administrative staff to gather and verify client information. Effective communication—often via email, phone, or secure digital platforms—is crucial for coordinating appointments, clarifying client needs, and addressing documentation requirements. Regular team meetings and status updates help ensure that all team members are aligned, and that client cases progress efficiently. Collaboration skills and adaptability are key to navigating the fast-paced, detail-oriented environment of remote client intake.

What is the difference between Remote Intake Coordinator vs Remote Medical Scheduler?

AspectRemote Intake CoordinatorRemote Medical Scheduler
CredentialsHigh school diploma or equivalent; healthcare or administrative certificationsHigh school diploma or equivalent; often healthcare or scheduling experience
Work EnvironmentHealthcare offices, clinics, or remote healthcare teamsHealthcare offices, clinics, or remote scheduling departments
Employer & Industry UsageHospitals, clinics, healthcare providersMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesGather patient info, schedule appointments, coordinate intake processSchedule patient appointments, manage calendars, confirm bookings

The Remote Intake Coordinator and Remote Medical Scheduler roles both operate in healthcare settings and require similar administrative skills. However, the Intake Coordinator focuses on patient intake and data collection, while the Medical Scheduler primarily manages appointment scheduling. Both roles are essential for smooth healthcare operations and are often found in similar environments.

What are the key skills and qualifications needed to thrive as a Remote Intake Coordinator, and why are they important?

To thrive as a Remote Intake Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by at least a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication platforms is typically required. Excellent verbal and written communication, empathy, and problem-solving abilities help you effectively interact with clients and coordinate with internal teams. These skills ensure accurate information gathering, smooth onboarding processes, and a positive client experience, which are vital for the efficiency and reputation of the organization.
What cities are hiring for Remote Intake Coordinator jobs? Cities with the most Remote Intake Coordinator job openings:
What are the most commonly searched types of Remote Intake jobs? The most popular types of Remote Intake jobs are:
What states have the most Remote Intake Coordinator jobs? States with the most job openings for Remote Intake Coordinator jobs include:
Infographic showing various Remote Intake Coordinator job openings in the United States as of May 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.
Remote Intake Coordinator

Remote Intake Coordinator

SUN Behavioral Houston

Houston, TX • On-site, Remote

$17.25 - $23.50/hr

Other

Posted 12 days ago

Job description

Position Summary:
Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or provide triage to the appropriate community referral based on patient need. Assesses or ensures necessary assessment by a licensed RN for patients who present for assessment. Upon assessment of the patient, coordinates with the physician to ensure appropriate treatment is provided either at the hospital or another appropriate provider in the community. Ensures appropriate screening of medical and behavioral emergency conditions. Completes all administrative processes of the admission for treatment including, as appropriate, the initial authorization of care with the insurance company/third-party payor. Able to work through and accept referrals through various platforms, Kno2, Carelink, Open Beds, Xferral, Bed Board.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
  • Demonstrates excellent phone skills including inquiry calls, explanation of assessment processes, scheduling appointments and successful closure of a call while avoiding phone therapy.
  • States the procedure for managing a crisis call and identifies when to activate EMS services. Identifies safety and risk of each call.
  • Documents all inquiry calls, completely, to include all applicable information on prospect form in Wellsky.
  • Makes appropriate referrals to community resources if not scheduling an assessment
  • States the process and reasoning for all follow up calls either to confirm an assessment, inquire about no-show status, or rescheduling an assessment to include documentation reflecting same.
  • Enters all inquiry calls into Wellsky with all data needed to further action or follow up
  • Shows competency and understanding of the review of the medical screen; as appropriate, notifies the RN for additional review and action.
  • States the working definition and procedure for managing medically and psychiatric emergencies according to EMTALA guidelines as well as hospital policies.
  • Identifies and triages emergent patients and prioritizes care based on same.
  • Completes the clinical screening and assessment tool (intake assessment) with concise, clear documentation.
  • As applicable, identifies the need for additional screening for substance use, nutrition needs, functional needs, and abuse for children/adolescents, school and development screening.
  • Demonstrates understanding of admission criteria for inpatient, partial hospitalization, intensive outpatient hospitalization and outpatient levels of care.
  • Documents any special needs related to spiritual or cultural needs.
  • Demonstrates a working knowledge of community mental health and substance use programs/referral to be offered for all patients not at imminent risk nor requiring services at a higher level of care as provided at the hospital.
  • By demonstrating competency and thorough clinical understanding, ensures that each patient is seen by a physician or has had a consult by a physician to obtain treatment recommendations and disposition.
  • Upon admission to a treatment program within the hospital, notifies the unit staff of the patients level of acuity, chief compliant and history of illness leading to admission, medical concerns and attending physician.
  • Evidences understanding of all hospital required forms for admission and completion of these admission forms for each department as applicable.
  • Knowledge of state local laws, ordinances and practices governing involuntary hospitalization and ensure compliance with same.
  • Ensure correct information on EMTALA log to include all timelines and no blanks in documentation.
  • Demonstrates understanding of utilization review process to include treatment criteria and precertification payor to obtain initial authorization of care and document same with pass to the Utilization Management team for concurrent reviews.
  • Demonstrates an ability to be flexible, organized and function well in stressful situations.
  • Treats patients and their families with respect and dignity, ensures confidentiality of patients records.
  • Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.
  • Ensures that documentation meets current standards and policies.
  • Answers the telephone in a polite manner and communicates information to the appropriate staff/family member.
  • Individuals with a Registered Nurse license:
    • Enter orders into Wellsky for admission and other orders as needed. This includes the follow up documentation required for PRN medication and first dose monitoring
    • Knowledgeable of medications, including psychotropic drugs, and their correct administration based on the age of the patient and their clinical condition as demonstrated by observation of education completed with the patient/family members
    • Conducts nurse to nurse report.
  • Perform other duties as required

Safety (15% of performance review)
  • Strives to create a safe, healing environment for patients and family members
  • Follows all safety rules while on the job.
  • Reports near misses, as well as errors and accidents promptly.
  • Corrects minor safety hazards.
  • Communicates with peers and management regarding any hazards identified in the workplace.
  • Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
  • Participates in quality projects, as assigned, and supports quality initiatives.
  • Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)
  • Works well with others in a spirit of teamwork and cooperation.
  • Responds willingly to colleagues and serves as an active part of the hospital team.
  • Builds collaborative relationships with patients, families, staff, and physicians.
  • The ability to retrieve, communicate, and present data and information both verbally and in writing as required
  • Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
  • Demonstrates adequate skills in all forms of communication.
  • Adheres to the Standards of Behavior

Integrity (15% of performance review)
  • Strives to always do the right thing for the patient, coworkers, and the hospital
  • Adheres to established standards, policies, procedures, protocols, and laws.
  • Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
  • Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
  • Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
  • Exemplifies professionalism through good attendance and positive attitude, at all times.
  • Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
  • Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)
  • Demonstrates accountability for ensuring the highest quality patient care for patients.
  • Willingness to be accepting of those in need, and to extend a helping hand
  • Desire to go above and beyond for others
  • Understanding and accepting of cultural diversity and differences

Education
  • Required: Meeting state requirements, a Bachelors or Masters degree in Nursing, RN license.
  • Maintains education and development appropriate for position.

Experience
  • Required: One to three years of experience in a behavioral health setting.
  • Preferred: Previous assessment and evaluation experience in a behavioral health setting.

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