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Remote Intake Assessment information

See Phoenix, AZ salary details

$30.8K

$44.1K

$82.9K

How much do remote intake assessment jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote intake assessment in Phoenix, AZ is $44,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $42,700.00 per year, depending on experience, location, and employer.

What is a remote intake assessment?

A Remote Intake Assessment is an initial evaluation conducted virtually, often by phone or video call, to gather key information about a client or patient. This process is commonly used in healthcare, counseling, or social services to determine the needs, background, and appropriate next steps for individuals seeking assistance. It allows organizations to efficiently screen and triage clients before providing further services, all without requiring in-person meetings. Remote Intake Assessments are especially valuable for improving accessibility and reducing wait times.

What is the difference between Remote Intake Assessment vs Remote Patient Coordinator?

AspectRemote Intake AssessmentRemote Patient Coordinator
CredentialsTypically requires healthcare-related certifications or trainingUsually requires healthcare administration or customer service experience
Work EnvironmentConducted remotely, often via phone or video callsRemote, managing patient scheduling and communication
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, telehealth services
Search & Comparison IntentUnderstanding initial patient assessment rolesManaging patient flow and communication

Remote Intake Assessments focus on evaluating patient needs remotely, often requiring healthcare certifications. Remote Patient Coordinators handle scheduling and communication, with a broader administrative role. Both roles are remote and healthcare-related but differ in responsibilities and credentials.

What are some common challenges faced by professionals in remote intake assessment roles, and how can they be addressed?

Professionals in Remote Intake Assessment roles often encounter challenges such as establishing rapport with clients virtually, managing technology issues, and ensuring thorough data collection without face-to-face interaction. To address these, it’s important to use clear communication techniques, maintain a reliable internet connection, and leverage digital tools for documentation. Regular collaboration with team members and ongoing training in tele-assessment best practices can also help maintain high-quality service and client engagement.

What are the key skills and qualifications needed to thrive as a remote intake assessment specialist, and why are they important?

To excel as a Remote Intake Assessment Specialist, you need strong assessment, interviewing, and documentation skills, often supported by a background in social work, counseling, or healthcare. Familiarity with telehealth platforms, electronic case management systems, and secure data handling is typically required. Outstanding interpersonal communication, empathy, and active listening help build rapport and accurately understand client needs. These competencies ensure accurate assessments, effective client engagement, and compliance with privacy regulations in a remote environment.
What are the most commonly searched types of Intake Assessment jobs in Phoenix, AZ? The most popular types of Intake Assessment jobs in Phoenix, AZ are:
What are popular job titles related to Remote Intake Assessment jobs in Phoenix, AZ? For Remote Intake Assessment jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Intake Assessment jobs in Phoenix, AZ look for? The top searched job categories for Remote Intake Assessment jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Intake Assessment jobs? Cities near Phoenix, AZ with the most Remote Intake Assessment job openings:
Remote Intake Assessment jobs near you
Infographic showing various Remote Intake Assessment job openings in Phoenix, AZ as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,082 per year, or $21.2 per hour.

Intake Coordinator RN Remote

Neuropsychiatric Hospitals

Phoenix, AZ • On-site, Remote

$17.75 - $24.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

About Us
Healing Body and Mind.
NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care when it's needed most.
With locations in Indiana, Michigan, Texas, and Arizona, we're expanding access to our unique model of care across the United States. Join us and be part of a team dedicated to making a lasting difference in the lives of patients and families every day
Overview
NPH is growing the Clinical Intake Coordinator team to serve our patients and intake function across all markets for both day and night shifts. The Clinical Intake Coordinator will function under general supervision and direction of the Director of Admissions or Facility CEO to facilitate and plan referral, intake and admission, and utilization review processes for incoming referrals and patients.
Benefits of joining the NPH Clinical Intake Team
  • Competitive hourly rates
  • Night shift differential
  • Medical, Dental, and Vision Insurance
  • NPH 401(k) plan with up to 4% Company match
  • Employee Assistance Program (EAP) Programs
  • Generous PTO and Time Off Policy
  • Special tuition offers through Capella University
  • Work/life balance with great professional growth opportunities
  • Employee Discounts through LifeMart

Available Shifts and Hours
Our schedule provides flexibility through 12-hour shifts. The Intake Coordinator will work 3 days per week (36 hours) with the opportunity to work up to 40 hours. The NPH Clinical Assessment team has openings for qualified RNs for nights and days in all 3 markets
Responsibilities
Clinical Intake Coordinator Responsibilities
  • Performs telephone preadmission for screening and clinical assessment.
  • Performs insurance benefit verifications; assists with pre-certification as needed.
  • Responds to inquiries and referrals regarding the facility and patient admissions within facility policy and set response timeframes and communicates provider recommendations to community partners, patients, and patients' families and/or support systems.
  • Educates clients, family members or significant others, referral sources, hospital personnel, external payers, and external case managers as to hospital benefits and services.
  • Schedules and completes pre-admission, intake assessments, and all other intake paperwork.
  • Communicates with other facility and company medical and psychiatric personnel to ensure appropriate placement recommendations and admissions.; negotiates approval for a client's stay through effective communication with hospital personnel and providers
  • Provides accurate and ongoing assessment of patient's status in the referral, admissions and intake, and utilization review processes.
  • Performs ongoing assessments and physical function, emotional, social, spiritual, and financial needs on patients and implements crisis intervention and referral.
  • Works with Business Development team to assess the needs of patients in accordance with the Pre- Screening Evaluation Form and initiates, implements and evaluates individualized patients.
  • Builds a positive relationship with state wide behavioral health market including physicians, physician office staff and hospitals to market facility services provided by facility. Helps to educate the area discharge planners, physicians and other appropriate referral sources for admissions into the facilities; develops strong relationships with referral sources.
  • Maintains a professional approach with confidentiality. Assures protection and privacy of health information as attained through written, electronic or oral disclosures. Complies with federal and hospital requirements in the areas of protected health information and patient privacy.
  • Cooperates and maintains good rapport with nursing staff, medical staff, other hospital departments, and visitors as well as outside referral sources, hospitals and physicians.
  • Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital polices that apply to assigned duties.
  • Complies with hospital expectations regarding ethical behavior and standards of conduct.
  • Keeps abreast of all pertinent federal, state and hospital regulations, laws and policies as they presently exist and as they change or are modified.
  • Understands and adheres to NPH's compliance standards as they appear in NPH's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

Qualifications
Clinical Intake Coordinator Requirements
  • RN or LPN required.
  • Minimum of 1 year of experience working in an acute psychiatric admissions department preferred.
  • Must demonstrate expertise in analysis, decision making, time management, oral and written communication skills, computer use, customer service skills, and strong ability to function efficiently and effectively in a high stress and fast paced environment.
  • Familiarity with the resources available for use in assessing regulations and community resources.
  • Good assessment skills and understanding of the insurance and managed care arenas.
  • Ability to function independently and be a self-starter.
  • Able to communicate the hospital objectives and goals to outside individuals and referral sources.
  • Ability to provide and address social determinants of health (SDOH) issues to resolve problems encountered, including crisis resolution.
  • Ability to assimilate information from a variety of sources, analyze information, and recommends courses of action to be taken.

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