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Remote Inmate Call Monitoring Jobs in Oregon (NOW HIRING)

$130K - $150K/yr

This fully remote role will focus on data-driven optimization of our call center operations to ... Develop metrics, dashboards, and automated reports that enable stakeholders to monitor progress and ...

Monitors group attendance and helps to contact any absent clients * Verifies and publishes group ... Have access to reliable technology resources & WiFi to work in a remote setting * Previous ...

Application Specialist, P&HS, North

OR · On-site +1

$133K - $150K/yr

We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and ... monitoring solutions, as well as consultative services. This is a remote position to be located in ...

Manager, Sourcing, Indirect, Americas

OR · On-site +1

$100K - $125K/yr

We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and ... Developing, monitoring, and reporting key supplier performance metrics * Working closely with ...

Monitor, motivate, and document team and individual performance, punctuality, professionalism, and ... First call resolution * Team development * Team efficiency and metrics * Team project status ...

This is a full-time (W-2) , fully remote telehealth position designed for clinicians looking to ... Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint ...

This is a full-time (W-2) , fully remote telehealth position designed for clinicians looking to ... Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint ...

Customer Service Representative

OR · On-site +1

$16 - $21.75/hr

Keep call times to a minimum while providing incredible service to our customers by utilizing your ... Monitor the main info email inbox and respond to all inquiries timely and professionally. * Prevent ...

Showing results 21-40

Remote Inmate Call Monitoring information

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are the most commonly searched types of Inmate Call Monitoring jobs in Oregon?

The most popular types of Inmate Call Monitoring jobs in Oregon are:

What are popular job titles related to Remote Inmate Call Monitoring jobs in Oregon?

For Remote Inmate Call Monitoring jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Inmate Call Monitoring jobs?

Cities in Oregon with the most Remote Inmate Call Monitoring job openings:

Senior Quantitative Analyst - Contact Center

AmeriSave Mortgage Corp.

On-site, Remote

$130K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Description
AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. We leverage cutting-edge technology and data-driven strategies to provide exceptional service to our customers.
Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers.
At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together!
What We're Looking For:
We are seeking a Senior Quantitative Analyst to join the Enterprise Intelligence team. This fully remote role will focus on data-driven optimization of our call center operations to maximize contact rates, conversion, and profitability.
This is a fast-paced, high-ownership environment where ideas move quickly from concept to production. You will work on projects that are not only technically challenging but also highly visible and business-critical, delivering tangible impact across the organization. Analysts are empowered to take initiative, think creatively, and solve hard problems-resulting in deeply rewarding and high-leverage contributions that drive revenue and profit for the company.
What You'll Do:
  • Analyze Business Metrics & Identify Opportunities: Rigorously analyze operational and financial metrics to detect process deficiencies, performance gaps, and new opportunities to improve revenue and profitability. Develop actionable recommendations and partner with business leaders to prioritize and implement improvements.
  • Data-Driven Performance Measurement: Create and maintain frameworks for tracking and analyzing business performance across the mortgage lifecycle. Develop metrics, dashboards, and automated reports that enable stakeholders to monitor progress and act on insights.
  • SQL-Based Analytics Solutions: Author and optimize complex T-SQL code to extract, transform, and analyze large volumes of production data. Develop stored procedures and workflows that operationalize model outputs and support business monitoring.

What You'll Need:
  • Quantitative Analytics Expertise: 5+ years of experience in quantitative analytics, preferably in a call center or contact center environment.
  • Advanced SQL & Data Viz Skills: Advanced T-SQL queries, stored procedures, and data transformations in Microsoft SQL Server. Expertise in PowerBI, Tableau, or similar data visualization tools.
  • Analytical Problem Solving: Ability to independently translate complex business problems into quantitative solutions. Experience with A/B testing frameworks and experiment design.
  • Business Acumen: Experience evaluating business metrics and KPIs to identify revenue and profit improvement opportunities, operational inefficiencies, and performance trends.
  • Communication: Excellent verbal & written communication skills; ability to distill complex analyses into actionable insights for executive-level audiences.
  • Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Economics or related field preferred

**Please note that the compensation and benefit information that follows is a good faith estimate for this position only and is provided pursuant to applicable state and local laws on pay transparency. It is estimated based on what a successful applicant in the relevant state might be paid. **
Compensation:
Annual compensation for this position generally ranges from $130,000 - $150,000.
Benefits:
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discounts
  • Health insurance
  • Life insurance
  • Paid time off
  • 12 paid holidays per year
  • Paid training
  • Referral program
  • Vision insurance

Supplemental pay types:
• Referral bonuses
AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Consumer Privacy Act Disclosure Acknowledgment
Employment Applicants, New Hires, and Employees Residing in California
AmeriSave Mortgage Corporation's Privacy Policy Statement ("Policy") can be reviewed here: www.amerisave.com/privacy-policy
AmeriSave Mortgage Corporation's California Consumer Privacy Act ("CCPA") Recruitment Disclosure can be reviewed here: https://www.amerisave.com/ccpa-recruitment-disclosure/
When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. You also acknowledge the business purpose of the personal information collected and that future requests may occur while applying for a position at AmeriSave and/or during employment, if applicable.