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Remote Inmate Call Monitoring Jobs in Oregon (NOW HIRING)

Database Administrator

Beaverton, OR · Remote

$95K - $115K/yr

Monitoring and validation checks * Monitor database health using native tools and enterprise ... Database Administrator Associate. #LI-KS1 #LI-Remote The Compensation range for this role is $95 ...

Monitors group attendance and helps to contact any absent clients * Verifies and publishes group ... Have access to reliable technology resources & WiFi to work in a remote setting * Previous ...

Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management ... Ability to handle potentially high levels of call volume from customers and clients. * Respond to ...

This role follows a fully remote work model. Experience preparing proposals for capital public ... Work is regularly monitored and overseen by Manager for messaging and quality * Compiles and ...

Telehealth Coordinator Lead

$19.24 - $31.04/hr

This is a remote role but requires residency in Arizona or Virginia. The work schedule for this ... Monitor work queue status of visits processed; make recommendations for action plans to improve ...

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Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Oregon? The most popular types of Inmate Call Monitoring jobs in Oregon are:
What cities in Oregon are hiring for Remote Inmate Call Monitoring jobs? Cities in Oregon with the most Remote Inmate Call Monitoring job openings:
Database Administrator

Database Administrator

Epiq

Beaverton, OR • Remote

$95K - $115K/yr

Full-time

Posted 22 days ago


Epiq Systems rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

126th of 213 rated it services


Job description

At Epiq, your work contributes to complex, global legal outcomes. You'll join a valuesdriven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprisewide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary

The Database Administrator is responsible for the health, security, and performance of the organization's database environment. This role moves beyond routine maintenance to include proactive performance tuning, the development of automation scripts, and the implementation of high-availability solutions. The DBA works independently to resolve complex issues and ensures that database systems are resilient and optimized for business needs.

Essential Job Responsibilities

1. Performance Tuning & Optimization (Tier 2 Focus)
  • Execute database performance tuning and query optimization.
  • Analyze execution plans to identify and resolve performance bottlenecks.
  • Perform proactive index maintenance and database integrity checks.
  • Identify trends and recommend performance improvements before issues impact users.
2. Database Security & Administration
  • Manage user account creation, permissions, and complex rolebased security models.
  • Enforce leastprivilege access and separation of duties.
  • Manage database audit logs and support security reviews and investigations.
  • Apply database patches and security updates in accordance with change management processes.
  • Ensure database configurations align with regulatory and corporate security standards (e.g., HIPAA, PCI DSS).
3. Data Protection, High Availability & Disaster Recovery
  • Perform routine and complex database backups and restores.
  • Manage and support highavailability solutions (e.g., clustering, mirroring, log shipping, or Always On Availability Groups).
  • Maintain, document, and regularly test disaster recovery procedures to ensure business continuity.
  • Support recovery objectives (RPO/RTO) and participate in DR exercises and audits.
4. Automation & Monitoring
  • Develop and maintain automation scripts using PowerShell, Bash, or Python for:
    • Backups and restores
    • Maintenance tasks
    • Monitoring and validation checks
  • Monitor database health using native tools and enterprise monitoring platforms (e.g., SolarWinds, Redgate).
  • Create and maintain custom alerts to proactively detect performance, availability, and security issues.
  • Continuously improve operational efficiency through automation and standardization.
5. Operational Support & OnCall Rotation
  • Participate in a rotating oncall schedule to provide 24x7 support for critical database systems.
  • Respond to database incidents, outages, and performance issues in a timely manner.
  • Lead troubleshooting efforts during incidents and contribute to root cause analysis (RCA) documentation.
  • Collaborate with infrastructure, application, and security teams during incident response.

Qualifications & Requirements

  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.

  • Experience: 5+ years of experience in database administration.

  • Certifications: Microsoft Certified: Database Administrator Associate.

#LI-KS1 #LI-Remote

The Compensation range for this role is $95,000 -$115,000 USD annually and may be eligible for an annual bonus.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Must be authorized to work in the United States for any employer.

Your specific salary will be determined based on several factors:

  • Location-based market ratefor the role

  • Your abilitiesin relation to the job specification

  • Performanceduring screening and interview

  • Pay paritywith the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

  • Build trust-based partnerships

  • Nurture long-term relationships

  • Remove collaboration barriers

  • Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

  • Use storytelling to build buy-in

  • Align communication with organizational goals

  • Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

  • Use data to identify improvement opportunities

  • Make informed decisions

  • Align team goals with boarder strategy

  • Empower teams to manage their own goals

  • Translate vision into clear priorities

  • Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

  • Improve workflows for team efficiency

  • Use clear documentation and expectations

  • Resolve issues quickly using data and feedback

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.


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