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Remote Inmate Call Monitoring Jobs in Oregon (NOW HIRING)

Charlie Health

Mental Health Group Specialist

Bend, OR · Remote

This is a full-time (W-2) , fully remote telehealth position designed for clinicians looking to ... Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint ...

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Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are popular job titles related to Remote Inmate Call Monitoring jobs in Oregon? For Remote Inmate Call Monitoring jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Oregon look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Oregon are:
What cities in Oregon are hiring for Remote Inmate Call Monitoring jobs? Cities in Oregon with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Oregon as of June 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.
Mental Health Group Specialist

Mental Health Group Specialist

Charlie Health

Salem, OR • Remote

Other

Posted 13 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

  Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

  • Mon - Thurs: 10am - 8pm
  • OR
  • Tues-Thurs: 10am - 8pm; Friday: 5-8pm; Saturday: 8am - 2pm
  • Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
  • Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
  • Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
  • Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
  • Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
  • Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.
Requirements
  • Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
  • Location: Must currently reside in and be legally eligible to work in the state of Oregon.
  • Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
  • Caseload: Ability to work with a diverse population and age ranges from 8-64
  • Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
  • Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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