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Remote Inmate Call Monitoring Jobs in Oregon (NOW HIRING)

Internova Travel Group

Corporate Travel Consultant

This is a remote role working the hours 8:30 AM - 5 PM ET. * Service inbound corporate travel ... Customer experience - measured through call monitoring performance. Qualifications * Must pass GDS ...

Healthcare Support Staffing

Remote HEDIS Specialist

OR · Remote

Works with the corporate HEDIS team to monitor accuracy of abstracted records as required by HEDIS ... Please call and e-mail your resume to Brianne Salazar (Office number: 321-710-4799) for immediate ...

HealthEdge

Training Facilitator

$69K - $79K/yr

... call center employees and identifying any areas of improvement. * Monitoring recorded calls to ... Remote, US Type of Employment: Full-time, permanent FLSA Classification (USA Only): Exempt Work ...

Kemira

Application Specialist, P&HS, North

OR · Remote

We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and ... monitoring solutions, as well as consultative services. This is a remote position to be located in ...

Kemira

Application Specialist, P&HS, North

OR · On-site +1

We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and ... monitoring solutions, as well as consultative services. This is a remote position to be located in ...

Climate First Bank

Commercial Solutions Banker

OR · Remote

Monitor and respond to support queues and shared inboxes to ensure timely, accurate resolution ... Support call handling performance and drive digital channel engagement. Relationship management ...

AmeriSave Mortgage Corp.

$130K - $150K/yr

This fully remote role will focus on data-driven optimization of our call center operations to ... Develop metrics, dashboards, and automated reports that enable stakeholders to monitor progress and ...

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Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Oregon? The most popular types of Inmate Call Monitoring jobs in Oregon are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Oregon? For Remote Inmate Call Monitoring jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Oregon look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Oregon are:
What cities in Oregon are hiring for Remote Inmate Call Monitoring jobs? Cities in Oregon with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you
Corporate Travel Consultant

Corporate Travel Consultant

Internova Travel Group

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Overview

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). 

Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. 

We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. 

Responsibilities

Altour has an exciting opportunity for an experienced Corporate Travel Consultant to work with and offer best in class travel consultation to a top Altour client!   The ideal candidate will be proficient in Galileo GDS and be able to handle high volume bookings via email and phone and book from a spreadsheet.  This is a remote role working the hours 8:30 AM - 5 PM ET.

  • Service inbound corporate travel requests in a virtual call center environment.
  • Delivery extraordinary customer service to all travel leaders clients.
    • Greet all clients with enthusiasm.
    • Provide consultative service to travelers and travel arrangers throughout the booking process.
    • Complete all reservations in an accurate and timely manner.
    • Follow applicable guidelines around Federal and State travel requirements, including the Fly America Act.
  • Secure the lowest air/car/hotel rates available at time of booking.
    • Utilization of client and Altour negotiated programs when applicable.
    • Utilize GDS low fare search capabilities.
  • Maintain goal expectations in the following areas:
    • Productivity - measured by transactions per day.
    • Quality - minimal customer service issues.
  • Customer experience - measured through call monitoring performance.
Qualifications
  • Must pass GDS assessment
  • Typing speed of at least 45 WPM
  • 5 years' travel selling experience
  • 5+ years' customer service experience, preferably in the travel industry
    • Exceptional/above & beyond, proactive customer service approach
  • Excellent travel industry knowledge
  • Mastery in Galileo GDS

PAY AND BENEFITS

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas.  Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay.  The salary range posted represents the pay range for U.S. candidates.  If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Prospective Employee Privacy Policy

#Li-remote 

Employment Type: FULL_TIME

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