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Remote Inmate Call Monitoring Jobs in Minnesota (NOW HIRING)

Utilize call center tools to observe agents' actual state compared to scheduled state * Monitor ... Remote Weekly paycheck Dedicated Onboarding Specialist & Recruiter Access to Adecco's Aspire ...

Revenue Cycle Representative

Duluth, MN · On-site +1

$19.28 - $28.92/hr

Monitors and tracks documentation, authorization renewals and benefits exhaustion * Ensures the ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Shift End Time:

Revenue Integrity Analyst II

Duluth, MN · On-site +1

$57K - $86K/yr

... Monitor and investigate reconciliation variances and charge lag trends. • Perform root cause ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Days Shift End ...

Revenue Integrity Analyst II

Duluth, MN · On-site +1

$57K - $86K/yr

Monitor and investigate reconciliation variances and charge lag trends. Perform root cause analysis ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Day Shift End Time:

Revenue Integrity Analyst II

Duluth, MN · On-site +1

$57K - $86K/yr

Monitor and investigate reconciliation variances and charge lag trends. Perform root cause analysis ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Days Shift End ...

Revenue Integrity Analyst II

Duluth, MN · On-site +1

$57K - $86K/yr

... Monitor and investigate reconciliation variances and charge lag trends. • Perform root cause ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Day Shift End Time:

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Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Minnesota? The most popular types of Inmate Call Monitoring jobs in Minnesota are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Minnesota? For Remote Inmate Call Monitoring jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Minnesota look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Inmate Call Monitoring jobs? Cities in Minnesota with the most Remote Inmate Call Monitoring job openings:

On-Call Triage Registered Nurse (RN) - Remote (1099 Independent Contractor Role)

VeriCore Consulting Group

Rochester, MN • Remote

Contractor, Per diem

Posted 6 days ago


Job description

On-Call Triage Registered Nurse (RN)

Remote | Evenings | Overnights | Weekends | Holidays

Per Diem / PRN Position / 1099 Independent Contractor Role

Job Objective

VeriCore Consulting Group is seeking experienced Registered Nurses to provide overnight clinical triage support for Assisted Living and Memory Care communities across multiple states.

The Triage RN is responsible for delivering sound clinical judgment, exceptional communication, and efficient problem-solving through remote triage support for onsite staff. This role requires the ability to assess incidents, changes in resident condition, and staff concerns through high-volume telephonic communication while maintaining professionalism, accuracy, and calm decision-making under pressure.

Additionally, the Triage RN will coordinate outbound communication with hospice agencies, home health providers, pharmacies, physicians, families, and other healthcare partners as needed.


Qualifications

  1. Current RN license in good standing
  2. Compact - Multi-state licensure required
  3. Minimum of 5–7 years of combined experience in:
    1. Assisted Living
    2. Memory Care
    3. Long-Term Care
    4. Skilled Nursing
    5. Geriatric or Senior Care
  4. Strong clinical assessment and investigative skills
  5. Excellent verbal and written communication abilities
  6. Strong organizational skills with the ability to work independently and remain self-accountable in a remote environment
  7. Experience with Electronic Health Record systems preferred, including:
    1. ECP
    2. PointClickCare
    3. Eldermark
    4. Epic
    5. MatrixCare
    6. Residex
  8. Experience with telehealth and remote communication technologies preferred
  9. Strong working knowledge of:
    1. Pharmacology
    2. Blood glucose monitoring
    3. Emergency preparedness
    4. First aid and urgent response protocols
    5. High-acuity senior care
  10. Ability to remain calm, professional, and solution-focused during emergent situations
  11. Team-oriented mindset with flexibility to assist in schedule coverage as operationally needed

Essential Responsibilities

  1. Answer incoming triage calls during scheduled shifts, including evenings, overnights, weekends, and holidays
  2. Assess resident incidents, falls, medication concerns, behavioral changes, and emergent clinical situations remotely
  3. Provide guidance and direction to onsite caregiving teams regarding appropriate interventions and escalation procedures
  4. Make outbound calls to:
    1. Hospice agencies
    2. Home health providers
    3. Pharmacies
    4. Physicians
    5. Families
    6. Emergency contacts
  5. Document all interactions and recommendations appropriately within the Electronic Health Record
  6. Maintain HIPAA compliance and confidentiality standards at all times
  7. Communicate effectively and professionally with a diverse workforce and healthcare partners
  8. Maintain strong attention to detail and timely follow-through
  9. Participate in mandatory meetings, trainings, and continuing education requirements
  10. Maintain all applicable nursing licenses and CEU requirements
  11. Support and promote VeriCore’s mission, values, and culture of service excellence

 

Work From Home Requirements

This is a remote/work-from-home position.

Candidates must have:

  1. A quiet, professional workspace free from excessive background noise or interruptions
  2. Reliable high-speed internet capable of supporting required systems and communication platforms
  3. Ability to safely and securely handle HIPAA-protected information in a home office environment
  4. Ability to communicate clearly via phone and telehealth platforms
  5. Ability to utilize multiple software platforms and EHR systems simultaneously

Travel or temporary work locations must be approved in advance to ensure adequate internet connectivity and security standards are maintained.


Schedule Expectations

  1. Evening and overnight weekday coverage
  2. Every other weekend rotation required
  3. Every other holiday rotation required
  4. Additional weekend and holiday shift opportunities available based on operational need and call volume
  5. Flexible PRN scheduling opportunities available

Physical & Professional Expectations

  1. Ability to remain seated and actively engaged for extended periods
  2. Ability to effectively communicate through telephonic and virtual platforms
  3. Ability to accurately input documentation into EHR systems
  4. Must not consume alcohol or illegal substances while on duty or within 12 hours prior to scheduled shift
  5. Must maintain professionalism, responsiveness, and clinical accuracy throughout all interactions

Why Join VeriCore?

At VeriCore Consulting Group, we are redefining overnight clinical support in senior living through innovative virtual triage solutions that support caregivers, improve resident outcomes, and reduce burnout for onsite teams.

We offer:

  1. Flexible remote scheduling
  2. Competitive compensation
  3. Collaborative clinical leadership
  4. Opportunity to support multiple senior living communities
  5. Meaningful work that directly impacts resident care and caregiver support
  6. A growing and innovative healthcare support organization

Employment Information

Job Type: Per Diem / PRN - 1099 Independent Contractor Role
Schedule: Nights, Weekends, Holidays
Work Location: Remote
Eligible States: MN, IA, WI, and other approved payroll states