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Remote Call Center Agent Jobs in Minnesota (NOW HIRING)

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Previous sales, customer service, call center, or health insurance experience preferred * Strong ...

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Remote Call Center Agent information

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$10

$16

$24

How much do remote call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote call center agent in Minnesota is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Minnesota?

The most popular types of Call Center Agent jobs in Minnesota are:

What are popular job titles related to Remote Call Center Agent jobs in Minnesota?

For Remote Call Center Agent jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Agent jobs in Minnesota look for?

The top searched job categories for Remote Call Center Agent jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Call Center Agent jobs?

Cities in Minnesota with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 12% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,073 per year, or $16.9 per hour.

Call Center Agent-Remote-Must speak Spanish and English

Saint Cloud, MN • Remote

Doherty Staffing Solutions
See more jobs at Doherty Staffing Solutionsexternal

$17/hr

Full-time

Medical

Re-posted 23 days ago

Key responsibilities

  • Make outbound calls to customers to return health screening kits

  • Navigate CRM systems and softphone tools to manage call activity

  • Log call activity and update records accurately in system tools

Job description

Job Title: Call Center Agent
Location: Remote
Compensation: $17.00 per hour - paid weekly
Job Type: Temporary or Temp-to-hire
About the Opportunity

Doherty Staffing Solutions is hiring Call Center Agents for a leading healthcare services. If you enjoy a fast-paced environment and want reliable hours with weekly pay, this job could be a great fit. Read below for more information!
Apply now and our AI Recruiter, Valerie, will reach out ASAP to learn more about how you match this role!
What You'll Do as a Call Center Agent:
  • Make outbound calls to customers to return health screening kits
  • Navigate CRM systems and softphone tools to manage call activity
  • Maintain professionalism and empathy during all customer interactions
  • Ensure compliance with HIPAA and patient privacy requirements
  • Log call activity and update records accurately in system tools
  • Troubleshoot minor technical issues related to calls and systems
  • Maintain punctual attendance and readiness at shift start times
  • Represent the company positively as part of the customer experience
What You Need to Bring to the Call Center Agent Role:
  • Experience in call center, customer service, or outbound calling preferred
  • Must be bilingual-English and Spanish
  • Ability to use computer systems, CRM platforms, and call software independently
  • Ability to maintain strict confidentiality and comply with HIPAA regulations
  • Ability to communicate professionally, clearly, and empathetically
  • Ability to maintain punctuality and adhere to scheduled shifts
  • Ability to work in a remote environment with minimal supervision
  • Ability to maintain a private, quiet, and distraction-free workspace
  • Strong attention to detail and commitment to accuracy
  • #DohertyStaffingPosition
Why You'll Like Working with Doherty Staffing Solutions

Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.
Ready to Apply?

Click "Apply Now" to complete our quick, mobile-friendly application. If you have questions about the Call Center Agent position, please contact our Alexandria jobs office directly at 320-763-3121.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.

Company Description

For over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest.