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Remote Call Center Agent Jobs in Virginia, MN (NOW HIRING)

Essentia Health

Sonographer

Virginia, MN · On-site +1

$36.05 - $52.76/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve/Night Rotation (United States of ... Yes Call Obligation: Yes Union: Assoc Of Diagnostic Imaging Techs (ADIT) Union Posting Deadline:

Essentia Health

Sonographer

Virginia, MN · On-site +1

$36.05 - $52.76/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve/Night Rotation (United States of ... Yes, rotating call coverage Holidays: Yes Call Obligation: Yes Union: Assoc Of Diagnostic Imaging ...

All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Virginia, MN

Remote Call Center Agent information

See Virginia, MN salary details

$10

$16

$24

How much do remote call center agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote call center agent in Virginia, MN is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.27 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What cities near Virginia, MN are hiring for Remote Call Center Agent jobs? Cities near Virginia, MN with the most Remote Call Center Agent job openings:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Virginia, MN as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,445 per year, or $16.6 per hour.

Telephone Service Representative

New Partners Consulting Inc

Eveleth, MN • Remote

$13.33 - $15/hr

Other

Medical, Dental, Retirement, PTO

Posted 21 days ago

Job description

REMOTE POSITIONS AVAILABLE FOR MINNESOTA RESIDENTS, all others need not apply.

PART TIME AND FULLTIME WORK FROM HOME OPPORTUNITES AVAILABLE!!!

New Partners Teleservices is a Minnesota based call center that does non-profit and political fundraising for several clients across the country. This position is a permanent, work from home position for Minnesota area residents only.

Responsibilities

  • Place large amounts of outbound calls from our database
  • Follow communication “scripts” while engaging donors
  • Professional and courteous phone etiquette

Skills

  • Strong phone and verbal communication skills along with active listening
  • Demonstrating skill in negotiation through listening and persuading
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Familiarity with CRM systems and practices is a plus

Requirements:

  • High Speed Internet (must be hard wired, no WI-FI or satellite)
  • PC or Laptop with Windows 11 (Macs & Chromebooks are not supported)
  • Minimum of 8GB RAM available
  • Wired USB headset with built-in microphone
  • Dedicated workspace free from distraction or outside noise
  • Ability to speak in a normal conversational manner for 5-8 hours per day.
  • Ability to sit at a computer terminal for 2-4 hours at a time.
  • Ability to do light typing repetitively.

New Partners Teleservices offers:

  • Full-time and part-time day and afternoon shifts available
  • Work 15, 20, 25, or 40 hours per week
  • Paid training
  • Paid breaks
  • Paid time off
  • 401k
  • Health and dental insurance (full time employment only)
  • Weekly attendance bonus - $1 for each hour worked
  • Performance bonuses
  • Increase of $.50/hour after 45 days of employment