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Remote Identity Management Jobs in Virginia (NOW HIRING)

ForgeFit

Remote Inside Sales Representative

Hampton, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office. What You'll Do

ForgeFit

Remote Inside Sales Representative

Virginia Beach, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office. What You'll Do

Ad Hoc

Manager of Product Management

Mclean, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Built for a remote life Our culture, communications, and tools are built for remote work, enabling ... Monitor and report on program and product delivery progress, identifying obstacles, dependencies ...

New

Promoted2

Remote Insurance Agent

Richmond, VA · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... identity, national origin, disability, or protected veteran status. We may use automated tools ...

Promoted2

Remote Insurance Agent

Virginia Beach, VA · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... identity, national origin, disability, or protected veteran status. We may use automated tools ...

Promoted2

Remote Insurance Agent

Norfolk, VA · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... identity, national origin, disability, or protected veteran status. We may use automated tools ...

Dev Technology

Database Developer

Ashburn, VA · On-site +1

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... biometrics and identity management, cloud and infrastructure optimization, IT and legacy ... Flexible work schedules and telework options, including remote work availability for eligible ...

Dev Technology

Senior Database Developer

Ashburn, VA · On-site +1

$110K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... biometrics and identity management, cloud and infrastructure optimization, IT and legacy ... Flexible work schedules and telework options, including remote work availability for eligible ...

Dev Technology

DevOps Engineer

Ashburn, VA · On-site +1

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... biometrics and identity management, cloud and infrastructure optimization, IT and legacy ... Flexible work schedules and telework options, including remote work availability for eligible ...

Management Sciences for Health

Location Consultants can be remote or on-site based as required by MSH. Instructions for applying ... identity, national origin, disability, status as a protected veteran, or any other protected ...

kgs

Program Manager (REMOTE)

Chantilly, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide administrative oversight and corporate management across all program functions, ensuring ... Monitor and report on program performance metrics, identifying and resolving issues proactively to ...

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Remote Training Manager (Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties:

·         Lead the daily operations of the Training and Quality Assurance team.

·         Develop, implement, and maintain training programs for new hires and existing staff.

·         Design and update training materials, job aids, and instructional resources.

·         Conduct instructor-led, virtual, and self-paced training programs.

·         Establish quality standards and performance evaluation methodologies.

·          Monitor customer interactions across multiple communication channels to ensure compliance and service quality.

·         Conduct calibration sessions with operational leadership and quality teams.

·          Analyze quality trends and identify opportunities for coaching and performance improvement.

·         Prepare quality assurance reports, dashboards, and performance analyses.

·         Develop corrective action plans and continuous improvement initiatives.

·         Coordinate with operational leadership to identify training needs and performance gaps.

·          Perform additional duties as assigned

  • Bachelor\'s degree from an accredited institution (Preferred)
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  •  Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  •  Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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