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Remote Identity Management Jobs in Virginia (NOW HIRING)

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0245400 Location: McLean,VA,US Share job via: Share CRM Program ... Identity Statement As part of the hiring process, we will ask you to complete an identity ...

Scout Solutions

Cloud Engineer

Reston, VA · On-site +1

$58 - $77.50/hr

Reston, VA (Hybrid) Schedule: 3 days in-office (Tues, Wed, Thurs) & 2 days remote (Mon, Fri) Job ... identity management systems, and business software applications, across our client's company and ...

kgs

Senior Program Management Analyst (REMOTE)

Chantilly, VA · Remote

$118K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The position is remote. This position is for a Future New Business Opportunity. We offer ... Monitor and track program performance metrics, identifying trends, risks, and areas requiring ...

kgs

Senior Program Management Analyst (REMOTE)

Chantilly, VA · Remote

$118K - $119K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The position is remote. This position is for a Future New Business Opportunity. We offer ... Monitor and track program performance metrics, identifying trends, risks, and areas requiring ...

UVA Health

Physician Advisor (Remote)

Manassas, VA · Remote

$250K - $350K/yr

Partner with Case Management, CDI, and physician teams to improve documentation and patient flow ... identity or expression, marital status, national or ethnic origin, political affiliation, race ...

Fannie Mae

Cloud Engineer (Advisor)

Reston, VA · On-site +1

$155K - $209K/yr

  • Medical

  • Life

Deep knowledge of cloud infrastructure, network architecture, security, and identity management.  ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...

Fannie Mae

Cloud Engineer (Advisor)

Reston, VA · On-site +1

$155K - $209K/yr

  • Medical

  • Life

Deep knowledge of cloud infrastructure, network architecture, security, and identity management.  ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...

Dev Technology

iOS Mobile Developer (Swift)

Reston, VA · On-site +1

$100K - $160K/yr

... biometrics and identity management, cloud and infrastructure optimization, IT and legacy ... Flexible work schedules and telework options, including remote work availability for eligible ...

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Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Re-posted 17 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

        Lead the research, development, organization, and maintenance of knowledge base content.

         Supervise Content Research Analysts and assign daily work activities.

          Review customer escalations and coordinate research efforts to resolve complex inquiries

          Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

         Analyze customer trends and recommend improvements to content, workflows, and business processes.

         Collaborate with subject matter experts to validate and improve customer-facing information.

          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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