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Remote Helpdesk Jobs in Remote, OR (NOW HIRING)

1st Choice, LLC

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Remote Sr Inpatient Coder - Trauma Experience Required

OR · Remote

$40 - $48/hr

Fully remote position * Must have their own equipment to work from * Must have reliable internet ... With 20+ years of nationwide staffing success, we're here to help you thrive. We're an equal ...

InsuraTec

Sales Representative (Remote)

Coos Bay, OR · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Roseburg, OR · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

HMG Careers

Sales Coordinator Remote

Winston, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Riddle, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Myrtle Point, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Dillard, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Lakeside, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Powers, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Bandon, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Gold Beach, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Roseburg, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Coquille, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Dillard, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Riddle, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Roseburg, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Coos Bay, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Myrtle Point, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Remote Sales Representative

Coquille, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

HMG Careers

Sales Coordinator Remote

Coos Bay, OR · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... A strong desire to help others: provide valuable advice and services. * Effective Communication ...

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How much do remote helpdesk jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote helpdesk in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs
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Remote Helpdesk jobs near you
Remote Sr Inpatient Coder - Trauma Experience Required

Remote Sr Inpatient Coder - Trauma Experience Required

1st Choice, LLC

Remote

$40 - $48/hr

Contractor

Posted 8 hours ago

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Job description

JOB SUMMARY:
Under direct supervision, the Senior Inpatient Coder accurately codes hospital inpatient accounts for appropriate reimbursement, research, statistics, and compliance with federal and state regulations using established ICD-10-CM and ICD-10-PCS classification systems.

Key Responsibilities

  • Serve as a clinical coding subject matter expert
  • Apply strong critical thinking skills to analyze and evaluate documentation issues in collaboration with medical staff, clinical staff, and clinical documentation specialists
  • Analyze, code, and abstract complex inpatient cases including trauma, rehab, neurology, and critical care using ICD-10-CM and ICD-10-PCS to ensure accurate APR-DRG, SOI, ROM, and POA assignment
  • Collaborate with senior coders and coding staff to share knowledge and provide guidance on complex cases
  • Monitor assigned workload daily to support timely billing processes
  • Code and abstract records within established turnaround times for each patient type
  • Maintain a coding accuracy rate of 90 percent
  • Maintain a productivity rate of 95 percent
  • Communicate with hospital departments regarding billing and registration issues and escalate concerns to management with clear documentation
  • Compose appropriate coding queries and work closely with CDI teams
  • Understand PPCs, MHACs, and PQIs and their financial and quality impact
  • Communicate with the auditing team to review findings and ensure accounts meet compliance standards
  • Adhere to AHIMA ethical coding standards and compliance guidelines
  • Support the University of Maryland Medical System mission, vision, values, goals, and policies
  • Perform other duties or projects such as coding corrections as assigned by management

Hours: Operating hours are 6AM to 6PM EST
Flexible 8 or 10 hour shifts
40 hours per week within the operating timeframe

Required Qualifications

  • High school diploma or equivalent
  • Candidates must be US BASED (Eastern/Mountain/Central Time)
  • Formal ICD-10-CM and CPT training
  • Associate or Bachelor’s degree preferred
  • Minimum of 3 years of ICD-10-CM and ICD-10-PCS coding and abstracting experience in a Level 1 Trauma and Rehab hospital
  • Trauma coding experience is required
  • 4 years of inpatient hospital medical record coding experience required
  • One of the following certifications is required
    • Certified Coding Specialist CCS
    • Registered Health Information Technician RHIT
    • Registered Health Information Administrator RHIA
    • Certified Inpatient Coder CIC

WORK ENVIRONMENT:

  • Fully remote position
  • Must have their own equipment to work from
  • Must have reliable internet and a secure work environment
  • Must work EST or CST hours

Choose 1st Choice — we care about our people, offer great benefits, and create real opportunities to grow. With 20+ years of nationwide staffing success, we're here to help you thrive. We’re an equal opportunity employer and welcome all qualified applicants.

Company Description

1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States.
At 1st Choice we embrace diversity of humanity and all it brings to creating an innovative environment. 1st Choice exhibits a compelling workplace through its ethically driven team and diverse academic backgrounds the staff delivers to the organization. We take pride in hiring staff that offers world-class service to support government agencies, corporations, and non-profit organizations nationwide.