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Remote Helpdesk Jobs in Remote, OR (NOW HIRING)

1st Choice, LLC

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Remote Sr Inpatient Coder - Trauma Experience Required

OR · Remote

$38 - $42/hr

Fully remote position * Must have their own equipment to work from * Must have reliable internet ... With 20+ years of nationwide staffing success, we're here to help you thrive. We're an equal ...

InsuraTec

Sales Representative (Remote)

Coos Bay, OR · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Roseburg, OR · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

The Magneto Effect LLC

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Sales Closer Remote

OR · Remote

$150K - $220K/yr

Based on this success and increased market demand, we're expanding our team of remote closers who help our law firm clients sign more cases from the booked meetings we generate. Why We're Recruiting ...

ASK Consulting

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Claims Service Representative (Remote - Part-Time) (278469)

OR · Remote

$18/hr

Remote Duration: 3 Months Pay Rate: $18.00/hr. Days: Tuesday - Thursday Hours: 9:00 AM - 4:00 PM ... Understanding of medical office operations is helpful but not required. Spanish is a plus, not ...

Charlie Health

Remote Intake Therapist

OR · Remote

$35K - $40K/yr

If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual ...

TechData Service Company LLC

Medical Writer (Remote)

OR · Remote

$85 - $90/hr

Support clinical development activities by helping prepare clinical development plans, protocols, and related study documents. Interpret complex clinical and scientific data and communicate findings ...

Simplicity Group Holdings

Associate, Internal Partner

OR · Remote

$23.50 - $25/hr

Remote Classification: Full-time, Non-Exempt Summary / Job Objective: This role would serve as the ... Simplicity Group is a fast-growing business, focused on organic growth initiatives to help its ...

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How much do remote helpdesk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote helpdesk in Remote, OR is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.91 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
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Remote Helpdesk jobs near you
Remote Sr Inpatient Coder - Trauma Experience Required

Remote Sr Inpatient Coder - Trauma Experience Required

1st Choice, LLC

OR • Remote

$38 - $42/hr

Full-time

Re-posted 16 days ago

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Job description

JOB SUMMARY:
We are seeking a highly skilled Inpatient Coding Auditor to ensure the accuracy, integrity, and compliance of coding across inpatient and outpatient services. This role serves as a subject matter expert in coding practices and supports education, auditing, and collaboration efforts across clinical and coding teams.
RESPONSIBILITIES:

  • Accurately audit inpatient, ambulatory surgery, observation, and outpatient encounters to ensure appropriate reimbursement, regulatory compliance, and data integrity using ICD10CM, ICD10PCS, and CPT4 classification systems
  • Review and validate complex inpatient cases including trauma, rehab, neurology, and critical care to ensure accurate APRDRG, SOI, ROM, and POA assignment
  • Serve as a coding subject matter expert by analyzing clinical documentation, identifying discrepancies, and collaborating with providers, clinical documentation specialists, and coding staff
  • Provide education, training, and ongoing support to Coding Specialists, including onboarding new hires and sharing best practices
  • Monitor and report coding accuracy and productivity metrics for coding staff
  • Conduct focused and specialized audits as needed to improve coding quality and compliance
  • Research new surgical procedures and emerging technologies to support accurate coding practices
  • Communicate with hospital departments to address coding concerns and ensure alignment with regulatory and organizational standards
  • Escalate coding issues to leadership in a timely manner with clear and detailed documentation
  • Assist coding staff with developing appropriate and compliant coding queries
  • Collaborate closely with Clinical Documentation Integrity teams and maintain knowledge of PPCs, MHACs, PQIs, and related quality indicators
  • Ensure adherence to AHIMA ethical coding standards and all applicable compliance guidelines
  • Support organizational mission, vision, and values, and complete additional coding reviews, corrections, or projects as assigned by leadership

Hours: Operating hours are 6AM to 6PM EST
40 hours per week within the operating timeframe

Required Qualifications

Education

  • High School diploma or equivalent required
  • Formal training in ICD10CM, ICD10PCS, and CPT4 required
  • Associate or Bachelor degree preferred. Relevant education may substitute for experience

Experience

  • Minimum 2 years of ICD10CM and ICD10PCS coding and abstracting experience in a Level 1 Trauma hospital OR 4 years of inpatient hospital coding experience
  • 2 to 3 years of ambulatory coding experience
  • Required: hands on inpatient coding audit experience

Certifications

  • One of the following active credential required:
    • Certified Coding Specialist CCS
    • Registered Health Information Technician RHIT
    • Registered Health Information Administrator RHIA
    • Certified Inpatient Coder CIC

WORK ENVIRONMENT:

  • Fully remote position
  • Must have their own equipment to work from
  • Must have reliable internet and a secure work environment
  • Must be based in EST or CST hours


Choose 1st Choice — we care about our people, offer great benefits, and create real opportunities to grow. With 20+ years of nationwide staffing success, we're here to help you thrive. We’re an equal opportunity employer and welcome all qualified applicants.

Company Description

1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States.
At 1st Choice we embrace diversity of humanity and all it brings to creating an innovative environment. 1st Choice exhibits a compelling workplace through its ethically driven team and diverse academic backgrounds the staff delivers to the organization. We take pride in hiring staff that offers world-class service to support government agencies, corporations, and non-profit organizations nationwide.