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Remote Helpdesk Jobs in Boston, MA (NOW HIRING)

Sr. Tax Manager (REMOTE)

Waltham, MA · On-site +1

$134K - $167K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... designed to help scientists, researchers, and clinicians solve the world's greatest health ... MA, or remote for candidates based on the East Coast. Key Responsibilities: * Support cross ...

Sr. Tax Manager (REMOTE)

Waltham, MA · Remote

$134K - $167K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... designed to help scientists, researchers, and clinicians solve the world's greatest health ... MA, or remote for candidates based on the East Coast. Key Responsibilities: * Support cross ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Showing results 21-40

Remote Helpdesk information

See Boston, MA salary details

$13

$25

$36

How much do remote helpdesk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote helpdesk in Boston, MA is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.22 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are the most commonly searched types of Helpdesk jobs in Boston, MA?

The most popular types of Helpdesk jobs in Boston, MA are:

What job categories do people searching Remote Helpdesk jobs in Boston, MA look for?

The top searched job categories for Remote Helpdesk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Helpdesk jobs?

Cities near Boston, MA with the most Remote Helpdesk job openings:

Infographic showing various Remote Helpdesk job openings in Boston, MA as of August 2026, with employment types broken down into 4% Internship, 79% Full Time, 7% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,308 per year, or $25.1 per hour.

Sr. Tax Manager (REMOTE)

Revvity

Waltham, MA • On-site, Remote

$134K - $167K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Revvity rating

9.1

Company rating: 9.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Job Title
Sr. Tax Manager (REMOTE)
Location(s)
Australia Remote, US Remote - CT, US Remote - DC, US Remote - FL, US Remote - GA, US Remote - KY, US Remote - MA, US Remote - NC, US Remote - NY, US Remote - NYC, US Remote - PA, US Remote - RI, US Remote - VA, US Remote - VT, Waltham
About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health.
Find your future at Revvity
Overview
Revvity is seeking a skilled and motivated Senior Tax Manager to join our Global Tax team in Waltham, MA. In this role, you will identify and implement strategic tax planning initiatives, and operationalize global transfer pricing and compliance, including engaging in U.S. international tax compliance and reporting. This is a high-impact position where your expertise will drive value through innovative tax strategies and operational excellence.
This is a hybrid opportunity with an on-site work schedule from Tuesday to Thursday at our headquarters in Waltham, MA, or remote for candidates based on the East Coast.
Key Responsibilities:
  • Support cross-functional tax planning initiatives, including transaction structuring, supply chain optimization, and commercial enablement.
  • Manage global transfer pricing documentation and ensure operational compliance across multiple jurisdictions.
  • Participate in the preparation of U.S. international tax filings and tax provision - e.g., computations for GILTI, BEAT, FDII, and foreign tax credit regulations.
  • Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.
  • Continuously evaluate and enhance internal processes for tax compliance, financial reporting, and operational efficiency.

Basic Qualifications:
  • Bachelor's degree in Accounting, Finance, or a related field.
  • A minimum of 10 years of progressive experience in international tax, transfer pricing, and tax planning.

Preferred Qualifications:
  • CPA or equivalent certification strongly preferred.
  • MST or JD/LLM preferred.
  • Strong technical knowledge of U.S. international tax regulations, Transfer Pricing and ASC 740.
  • Experience in a Big Four accounting firm or multinational corporate tax department.
  • Excellent analytical, communication, and project management skills.
  • Strategic thinker and can consider potential outcomes from multiple angles. Always driving towards simplification and transparency.
  • Comfortable working with senior management. Builds constructive, effective relationships and able to influence peers and executive management.
  • Effectively communicates with and engages all levels of the organization verbally and in writing. Produces clear, understandable documentation geared for all audiences.
  • Advanced level of experience using Microsoft Office Excel and PowerPoint. Experience using Excel macros, Power BI, Alteryx and/or similar data analysis/visualization tools is a plus.
  • Experience with SAP, Oracle Hyperion, Workday and/or similar systems is a plus.

The base salary range for this full-time position is $134,000.00 - $167,000.00 This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
#LI-JB1
What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Paid Time-Off
  • Parental Benefits
  • Compassionate Care Leave
  • 401k with Company Match
  • Employee Stock Purchase Plan

Learn more about Revvity's benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
*For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal, state, and/or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the ability-or unable to use-the online application system and need an alternative method for applying, you may contact OpenJobs@revvity.com.

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About Revvity

Sourced by ZipRecruiter

Industry

Biotechnology research and development

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

2023