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Local Microsoft Help Desk Jobs in Boston, MA (NOW HIRING)

Triton Systems, Inc.

Help Desk Engineer

Chelmsford, MA · On-site

$60K - $80K/mo

Configure and maintain local and network printing infrastructure for multiple physical offices ... Comprehensive support of Microsoft Office applications including Outlook, Word, Excel, PowerPoint ...

Triton Systems, Inc.

Help Desk Engineer

Chelmsford, MA · On-site

$60K - $80K/yr

Provide remote and on-site support for local and distributed staff. * Troubleshoot advanced Windows ... Comprehensive support of Microsoft Office applications including Outlook, Word, Excel, PowerPoint ...

Triton Systems

Help Desk Engineer

Chelmsford, MA · Hybrid

Provide remote and on-site support for local and distributed staff. * Troubleshoot advanced Windows ... Comprehensive support of Microsoft Office applications including Outlook, Word, Excel, PowerPoint ...

ITW EAE

Help Desk Specialist

Hopkinton, MA

$76K - $96K/yr

Accurately log incidents and service requests into IT Help Desk application. * Owns, monitors ... Microsoft office productivity tools, web-based applications, local and wide-area networks Division ...

KECHES LAW GROUP PC

Help Desk Technician

Milton, MA

$60K - $80K/yr

Manage and support Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams). * Assist with ... help desk environment. * Strong working knowledge of Windows 10/11, basic macOS support, and ...

KECHES LAW GROUP PC

Help Desk Technician

Milton, MA · On-site

$60K - $80K/yr

Manage and support Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams). * Assist with ... help desk environment. * Strong working knowledge of Windows 10/11, basic macOS support, and ...

Keches Law Group

Help Desk Technician

Milton, MA · On-site

$60K - $80K/yr

Manage and support Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams). * Assist with ... help desk environment. * Strong working knowledge of Windows 10/11, basic macOS support, and ...

bostonmit

Help Desk Technician (Level 1/2)

Waltham, MA · On-site

$58K - $72K/yr

The Role As a Help Desk Technician, you'll be the first point of contact for our clients' IT needs ... Working knowledge of Windows 11, Microsoft 365, Active Directory, and basic networking (DNS, DHCP ...

TEKsystems

Help Desk Support

Norwell, MA

$28 - $40/hr

Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... with Microsoft Intune and Azure AD (Group Policy not required) Strong communication skills, with ...

TEKsystems

Help Desk Support

Norwell, MA

$28 - $40/hr

Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... with Microsoft Intune and Azure AD (Group Policy not required) Strong communication skills, with ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA

$70K - $85K/yr

Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk ... Utilize solid knowledge of TCP/IP networking and Microsoft MS Office 365 * Experience with Remote ...

Fintech

Help Desk Support

Beverly, MA

$45K/yr

Certification from Cisco, CompTIA, Microsoft, VMware, or similar * PowerShell scripting ... local laws and ordinances. Fintech's management team is dedicated to this policy with respect to ...

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Boston, MA

Local Microsoft Help Desk information

See Boston, MA salary details

$11

$22

$36

How much do local microsoft help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for local microsoft help desk in Boston, MA is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.05 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Boston, MA?

The most popular types of Microsoft Help Desk jobs in Boston, MA are:

What are popular job titles related to Local Microsoft Help Desk jobs in Boston, MA?

For Local Microsoft Help Desk jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Boston, MA look for?

The top searched job categories for Local Microsoft Help Desk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Local Microsoft Help Desk jobs?

Cities near Boston, MA with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,102 per year, or $22.6 per hour.

Help Desk Technician

Institution for Savings

Ipswich, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Help Desk Technician

The Institution for Savings is seeking a Help Desk Technician to provide general in-house technical support, assisting with installation, maintenance and troubleshooting of personal computer hardware and software. Involves general network and system administration to ensure smooth and efficient operations.

Responsibilities:

  • Answers, evaluates, and prioritizes incoming Help Desk request for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
  • Interviews user to collect information about problems and leads user through diagnostic procedures to determine source of error.
  • Determines whether problem is caused by Software or hardware for example MS Word, MS Outlook, Jack Henry’s Xperience or other Bank supported software, printers, cables or telephone.
  • Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring to more complex problems to supervisor or tier II technical staff.
  • Logs and tracks requests using Help Desk tracking system and maintain history records and related problem documentation.
  • Prepare standard statistical reports, such as Help Desk incident reports.
  • Analyzes and evaluates incident reports and makes recommendations to reduce Help Desk incident rate.
  • Tests software and hardware to evaluate ease of use and whether products will aid users in performing work.
  • Writes or revises user training materials as needed.
  • Trains users on software and hardware as needed.
  • Installs personal computers, software and peripheral equipment.
  • Participates in a Saturday on-call rotation.
  • Writes or revises infrastructure run books/application materials as needed.

Job Qualifications:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Advanced knowledge of the Microsoft Office Suite.
  • Excellent written, verbal and interpersonal communication skills.
  • Strong organizational skills to perform and prioritize a high volume of tasks simultaneously.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Knowledge of Jack Henry Database software.
  • Knowledge of MCP, Microsoft 365 Certified Administrator, CompTIA IT Fundamentals+(ITF+) and/or CompTIA A+
  • Embrace a team-oriented culture and work collaboratively across the Bank to support the Bank’s strategic growth plans.

Hourly Range: $26.50-$35.00

The salary range listed is just one component of the Bank’s total compensation package. Other rewards include fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; generous vacation and paid-time off; and quarterly incentive.

The Institution for Savings is an Equal Opportunity Employer.

Member FDIC. Member DIF.