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Local Microsoft Help Desk Jobs in Worcester, MA (NOW HIRING)

DCS CORPORATION

Help Desk Specialist

Westford, MA · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... Thorough knowledge of Windows operating systems and Microsoft Office. Strong analytical and problem ...

DCS Corporation

Help Desk Specialist

Westford, MA · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... Thorough knowledge of Windows operating systems and Microsoft Office. Strong analytical and problem ...

New

DCS Corp

Help Desk Specialist

Westford, MA

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... Thorough knowledge of Windows operating systems and Microsoft Office. Strong analytical and problem ...

Cognex

Help Desk Technician

Natick, MA · Hybrid

$29 - $44/hr

The Role: Help Desk Support This position is for a team member of the Help Desk Support group ... Strong vendor management skills and ability to negotiate contractual terms on purchases with local ...

Cognex Corporation

Help Desk Technician

Natick, MA · On-site

$29 - $44/hr

The Role: Help Desk Support This position is for a team member of the Help Desk Support group ... Strong vendor management skills and ability to negotiate contractual terms on purchases with local ...

ITW EAE

Help Desk Specialist

Hopkinton, MA · On-site

$76K - $96K/yr

Accurately log incidents and service requests into IT Help Desk application. * Owns, monitors ... Microsoft office productivity tools, web-based applications, local and wide-area networks Division ...

MCPHS University

Help Desk Technician

Worcester, MA · On-site

$20 - $27/hr

The Help Desk Technician provides desktop and classroom support for all MCPHS technology systems ... Familiarity with Microsoft operating systems (Windows 7, 8, and 10), business enhancement ...

New

bostonmit

Help Desk Technician (Level 1/2)

Waltham, MA · On-site

$58K - $72K/yr

The Role As a Help Desk Technician, you'll be the first point of contact for our clients' IT needs ... Working knowledge of Windows 11, Microsoft 365, Active Directory, and basic networking (DNS, DHCP ...

Robert Half

Help Desk Analyst II

Warren, MA · On-site

$24 - $26/hr

We are looking for a Help Desk Analyst II to support employees across the corporate environment in ... Proficiency with Microsoft Windows 10 and day-to-day desktop administration tasks. * Working ...

PB consulting

Helpdesk Administrator

Newton, MA · On-site

... Help Desk, Service Desk, Desktop Support, or Technical Support. * Experience supporting Microsoft Windows operating systems and Microsoft 365 applications. * Knowledge of Active Directory, user ...

PB consulting

Helpdesk Administrator

Wellesley, MA · On-site

... Help Desk, Service Desk, Desktop Support, or Technical Support. * Experience supporting Microsoft Windows operating systems and Microsoft 365 applications. * Knowledge of Active Directory, user ...

PB consulting

Helpdesk Administrator

Newtonville, MA · On-site

... Help Desk, Service Desk, Desktop Support, or Technical Support. * Experience supporting Microsoft Windows operating systems and Microsoft 365 applications. * Knowledge of Active Directory, user ...

PB consulting

Helpdesk Administrator

Auburndale, MA · On-site

... Help Desk, Service Desk, Desktop Support, or Technical Support. * Experience supporting Microsoft Windows operating systems and Microsoft 365 applications. * Knowledge of Active Directory, user ...

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Worcester, MA

Local Microsoft Help Desk information

See Worcester, MA salary details

$10

$20

$33

How much do local microsoft help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for local microsoft help desk in Worcester, MA is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Worcester, MA?

The most popular types of Microsoft Help Desk jobs in Worcester, MA are:

What are popular job titles related to Local Microsoft Help Desk jobs in Worcester, MA?

For Local Microsoft Help Desk jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Worcester, MA look for?

The top searched job categories for Local Microsoft Help Desk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Local Microsoft Help Desk jobs?

Cities near Worcester, MA with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Worcester, MA as of June 2026, with employment types broken down into 3% As Needed, 71% Full Time, 11% Part Time, 1% Temporary, 13% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,262 per year, or $20.8 per hour.

Help Desk Specialist

DCS CORPORATION

Westford, MA • On-site

Full-time

Posted 5 days ago

Job description

The Help Desk Specialist will be responsible for providing I.T. support to local and remote employees.
Essential Job Functions:
The ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies.
Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.
Troubleshoot problems with hardware, software, networking, and other related technologies.
Document, track, and monitor problems to ensure timely resolution.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. citizenship is required.
A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of experience is required.
Thorough knowledge of Windows operating systems and Microsoft Office.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Attention to detail and the ability to accurately document technical issues.
Work well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines.
Pass the CompTIA Network+ within ninety days of hire if not already obtained.
Desired Skills:
CompTIA Network+ Certification
Customer service experience.
DCS logo

About DCS

Sourced by ZipRecruiter

DCS Corp is a renowned name in the technology industry, headquartered in Alexandria, VA, US. Found in the late 1970s, DCS Corp provides a broad spectrum of advanced technology, engineering, and analytic solutions for national security clients. The firm specializes in delivering sophisticated systems and technology for land, air, and maritime platforms. They are known for being deeply committed to their mission of enhancing national security.

Industry

Guided missile and space vehicle manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Alexandria, VA, US

Year founded

1977

Social media

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