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Part Time It Help Desk Jobs in Boston, MA (NOW HIRING)

IT Systems Engineer

Lexington, MA ยท On-site +1

$86K - $198K/yr

Share IT Systems Engineer The Opportunity: Are you looking for an opportunity to combine your ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Front Desk Associate

Cambridge, MA ยท On-site

$15.25 - $19.75/hr

As part-time front desk staff at our location in Cambridge, you will answer phone calls and emails ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Front Desk Associate

Cambridge, MA ยท On-site

$15.25 - $19.75/hr

As part-time front desk staff at our location in Cambridge, you will answer phone calls and emails ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Front Desk Associate

Newton, MA ยท On-site

$15.25 - $19.75/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

Front Desk Associate

Lincoln, MA ยท On-site

$15.25 - $19.50/hr

As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone ... Additionally, in this role you will support campus operations by helping take inventory, tidying up ...

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Part Time It Help Desk information

See Boston, MA salary details

$13

$25

$36

How much do part time it help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for part time it help desk in Boston, MA is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What are the most commonly searched types of It Help Desk jobs in Boston, MA?

The most popular types of It Help Desk jobs in Boston, MA are:

What job categories do people searching Part Time It Help Desk jobs in Boston, MA look for?

The top searched job categories for Part Time It Help Desk jobs in Boston, MA are:

What cities near Boston, MA are hiring for Part Time It Help Desk jobs?

Cities near Boston, MA with the most Part Time It Help Desk job openings:

Infographic showing various Part Time It Help Desk job openings in Boston, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,314 per year, or $25.2 per hour.

Technical Support Assistant (Temporary)

Massachusetts Bay Community College

Wellesley Hills, MA โ€ข On-site

Part-time, Temporary

Re-posted 28 days ago


Job description

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Position Summary
Note: This is a temporary position.ย  Dates of assignment are July 13, 2026,through August 21, 2026ย 
The ideal candidate will join a vibrant andinclusive educational community and have a desire and ability to work with adiverse population.ย  This is a part-time,non-unit position with no benefits.ย 
As a member ofthe End User Services team, this individual provides technicalhardware/software support for client computers and other technologies withinMassBay. This individual provides courteous, timely, and effective assistanceto students, faculty and staff, including classroom, lab, and event support.
Key Responsibilities and Duties:
Monitor and resolve IT help desk ticket requests and incidents;
Support computers and peripheral equipment using a variety of operating systems and applications;
Maintain and install all software applications related to MassBay computing;
Support College-wide and multi-campus audiovisual services in classrooms, meeting rooms, and auditorium;
Provide routine computer, printer, and peripherals maintenance;
Provide computer software and hardware orientation for students;
Make necessary arrangements for outside repair as needed;
Provide backup coverage for the College Copy Center;
Perform other duties as assigned.
Commitment to Equity:ย 
Support MassBay's commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College's strategic initiatives dedicated to closing the equity gap related to student outcomes;ย ย ย 
Support MassBay's commitment to being anti-racist; embracing a community free of bias and inequality;ย ย 
Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion.
This list is not to be consideredall-inclusive. A supervisor may assign other duties as required to meet theneeds and foster the mission of the College.
All employees of MassBay are expected towork collegially and collaboratively within a community that values andcelebrates diversity.