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Helpdesk Intern Jobs in Boston, MA (NOW HIRING)

Axcelis

Technical Illustrator Intern

Beverly, MA

$22.64 - $35.70/hr

As a Product Documentation Technical Illustrator Intern, you'll help transform complex technical information into clear, engaging visual content. This is a great opportunity to build hands-on ...

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

Help relocate computers, monitors, docking stations, printers, and related equipment. * Perform ... The intern will not independently: * Perform production server administration. * Configure or ...

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

Help relocate computers, monitors, docking stations, printers, and related equipment. * Perform ... The intern will not independently: * Perform production server administration. * Configure or ...

CVS Health

Pharmacy Intern

Melrose, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Allston, MA · On-site

$20.50 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Plymouth, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Winthrop, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Medfield, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Framingham, MA · On-site

$20.50 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Danvers, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Malden, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Norwell, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Needham, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Melrose, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Revere, MA · On-site

$20.50 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Boston, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Boston, MA

$20.50 - $24.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

CVS Health

Pharmacy Intern

Boston, MA · On-site

$18.50 - $20.25/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

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Helpdesk Intern information

See Boston, MA salary details

$10

$18

$27

How much do helpdesk intern jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for helpdesk intern in Boston, MA is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.
What are the most commonly searched types of Helpdesk jobs in Boston, MA? The most popular types of Helpdesk jobs in Boston, MA are:
What cities near Boston, MA are hiring for Helpdesk Intern jobs? Cities near Boston, MA with the most Helpdesk Intern job openings:
Helpdesk Intern jobs near you
Infographic showing various Helpdesk Intern job openings in Boston, MA as of August 2026, with employment types broken down into 17% Internship, 1% As Needed, 52% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,398 per year, or $18.9 per hour.

Technical Illustrator Intern

Axcelis Technologies

Beverly, MA • On-site

$22.64 - $35.70/hr

Full-time

Re-posted 27 days ago

Job description

JOB DESCRIPTION
Technical Illustrator Intern
Intern Cycle/ Timeline: September - December
Schedule: First Shift
Location: Beverly, MA (Onsite) Applicants must be based in MA and able to be onsite 5 days a week.
*To support students commuting to our Beverly, MA facility, we offer a travel stipend. See the Commute section below.
Ready to turn what you're learning in the classroom into real-world impact?
Axcelis is a global leader in ion implantation and semiconductor technology. Our Interns don't just observe-they contribute. For more than four decades, we've been driving innovation in semiconductor manufacturing technology, working with the world's leading chipmakers to power everything from smartphones to electric vehicles. As an intern, you'll gain hands-on experience, learn from industry experts, and make a real impact on projects that shape the future of technology.
We are searching for Technical Illustrator Intern for a 3-month assignment at our Beverly, MA, facility. As a Product Documentation Technical Illustrator Intern, you'll help transform complex technical information into clear, engaging visual content. This is a great opportunity to build hands-on experience creating illustrations and animations used in real-world technical documentation while working closely with engineers and experienced documentation professionals.
About the Role
Axcelis is seeking a Technical Illustrator Intern to support our Product Documentation team. In this role, you will help create visual content that enables customers to safely install, operate, and maintain advanced equipment.
You'll gain experience translating complex mechanical and process concepts into clear, user-friendly illustrations and animations while contributing to real product documentation. Throughout the internship, you will work closely with a senior designer who will serve as your mentor, providing guidance, feedback and support.
What You'll Do
  • Assist in creating and updating product illustrations for manuals, procedures, and training materials
  • Support the development of visual content that explains equipment operation, maintenance, and troubleshooting
  • Help translate technical concepts into clear diagrams, graphics, and animations
  • Learn and use technical visualization tools (e.g., CAD-based illustration tools)
  • Update visuals based on engineering changes and documentation feedback
  • Collaborate with engineering, manufacturing, and documentation teams

What We're Looking For
  • Currently pursuing a degree in Graphic Design, Technical Illustration or Communication, Industrial Design, or a related field
  • Strong visual communication skills and attention to detail
  • Familiarity with Adobe Creative Suite (Illustrator, Photoshop, etc.)
  • Interest in learning technical illustration or CAD-based visualization tools
  • Ability to work collaboratively and take direction
  • Exposure to 3D or CAD-based tools (e.g., Creo Illustrate, SolidWorks Composer, Blender)
  • Basic understanding of technical diagrams or mechanical concepts
  • Experience creating illustrations for instructions, manuals, or training materials
  • Interest in technical documentation or user-focused design

Why Choose Axcelis for Your Internship?
  • Meaningful Work - Work on real projects that make a direct impact on our products, processes, and customers
  • Leadership That Knows Your Name - Senior leaders are invested in our Interns' growth and regularly engage with students throughout their assignment.
  • Mentorship -Interns are matched with an experienced mentor to help them navigate the company, build connections, and succeed in their role.
  • More Than an Internship - Our Intern program is a key pipeline for full-time early career roles, giving you a strong starting point after graduation.

Commute Information:
To support students commuting to our facility, Axcelis provides a $1,000 travel stipend, paid as a lump-sum in the first paycheck. Our headquarters in Beverly, MA, is located directly off Route 128 and just 10 minutes from the Beverly Train Station for those using public transportation. Transportation between the Beverly station and the facility is available through the Salem Skipper rideshare service. You can learn more about routes, schedules, and pricing here: https://city.ridewithvia.com/salem-skipper.
EQUAL OPPORTUNITY STATEMENT
It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
U.S. BASE SALARY RANGE
$22.64 - $35.70
This base salary range reflects the typical compensation for this role across U.S. locations.
Our salary ranges are determined by role and level; individual pay is determined based on
multiple factors, including job-related skills, experience, relevant education or training, work
location, and internal equity. The range provides the opportunity for growth and progression as
you develop within the role.
Base pay is one part of our U.S. total compensation package which includes eligibility in the
Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular
employees working 20+ hours a week).

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