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Helpdesk Intern Jobs in Worcester, MA (NOW HIRING)

Intern

Fitchburg, MA ยท On-site

$15.25 - $20.25/hr

As an Intern, you will have the opportunity to gain valuable experience and contribute to our ... Your unique experiences and perspectives are what help us shape the future of Making Opportunity ...

Intern or Volunteer

Smithfield, RI ยท On-site

$14.50 - $19.25/hr

Helping program staff * Assisting with mealtime activities * Implementing cultural activities ... HR will communicate with interested intern/volunteer to determine if it is a good fit and to ...

Pharmacy Intern

Framingham, MA

$20.50 - $42/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Worcester, MA ยท On-site

$20.50 - $42/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

North Smithfield, RI

$20.50 - $42/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Needham, MA ยท On-site

$20.50 - $24.25/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Wilbraham, MA ยท On-site

$20.50 - $42/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Spencer, MA

$20.50 - $42/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Wellesley, MA ยท On-site

$20.50 - $24.25/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Belchertown, MA

$18.50 - $42/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Pharmacy Intern

Uxbridge, MA

$20.50 - $24.25/hr

  • Dental

  • Vision

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a ...

Urban Youth Intern

Worcester, MA ยท On-site

$18/hr

Overview Urban Youth Intern - Marketing Seven Hills Foundation Pay: $18.00/hour Make Your Summer ... Help individuals engage in community outings --think parks, restaurants, libraries, concerts, and ...

Intern, Non-exempt Office location: Framingham, MA (onsite) About 52Launch 52 Launch is a full ... Help build clear, visually engaging slides and reports that communicate key findings and ...

The Hair Stylist Intern role is designed for cosmetology and barber students who want to learn what ... Why you'll love it here Great Clips salons offer internship experiences that help students learn ...

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Helpdesk Intern information

See Worcester, MA salary details

$9

$17

$25

How much do helpdesk intern jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for helpdesk intern in Worcester, MA is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What does a helpdesk intern do?

A Helpdesk Intern assists IT staff in providing technical support to end-users within an organization. Their responsibilities typically include troubleshooting basic computer issues, responding to service tickets, helping set up hardware or software, and documenting solutions. This role allows interns to gain hands-on experience with common IT systems and customer service skills, often under the supervision of more experienced technicians. It is an entry-level position ideal for those interested in pursuing a career in information technology.

What types of technical issues do helpdesk interns typically handle, and how is support prioritized?

Helpdesk Interns usually address a wide range of technical issues, from password resets and software troubleshooting to basic hardware support and network connectivity problems. Support requests are often prioritized based on urgency and impact; for example, issues affecting multiple users or critical business functions are handled first. Interns work closely with more experienced technicians, escalating complex problems as needed, which provides valuable learning opportunities and exposure to various IT systems. This environment helps interns develop problem-solving skills and gain hands-on experience with commonly used support tools and ticketing systems.

What are the key skills and qualifications needed to thrive as a helpdesk intern, and why are they important?

To thrive as a Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and customer service principles, often supported by coursework in IT or related fields. Familiarity with ticketing systems like ServiceNow or Zendesk and knowledge of common operating systems (Windows, macOS) are typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient technical support, positive user experiences, and a smooth workflow within IT environments.

What are the most commonly searched types of Helpdesk jobs in Worcester, MA?

The most popular types of Helpdesk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Helpdesk Intern jobs?

Cities near Worcester, MA with the most Helpdesk Intern job openings:

Infographic showing various Helpdesk Intern job openings in Worcester, MA as of August 2026, with employment types broken down into 18% Internship, 1% As Needed, 51% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,134 per year, or $17.4 per hour.

Intern

Making Opportunity Count Inc

Fitchburg, MA โ€ข On-site

$15.25 - $20.25/hr

Internship

Re-posted 6 days ago


Job description

About Company:

Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well being. Our dynamic team is driven by a shared passion for making a lasting impact.


About the Role:

We are seeking a highly motivated and detail-oriented Intern to join our team. As an Intern, you will have the opportunity to gain valuable experience and contribute to our company's success. Your major end result will be to support our team in various tasks and projects, while learning and developing new skills.

Skills:

As an Intern, you will utilize your strong communication and organizational skills to assist in day-to-day tasks and projects.

Work Authorization: Must be eligible to work in the United States

We believe in the potential of people and the power of diversity to drive innovation and success. We encourage all applicants to apply, even if you do not meet every listed requirement. Your unique experiences and perspectives are what help us shape the future of Making Opportunity Count.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.

For more, visit us online at https://www.mocinc.org/.