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Remote Help Desk Jobs in Riverside, CA (NOW HIRING)

Bearstar Insurance Services

Be Seen First

Licensed Insurance Sales Executive (Personal Lines)

Irvine, CA · Remote

$30K - $120K/yr

AI + automation-powered marketing system We help support lead nurturing, follow-up, client ... Part in office and part remote. Who We're Looking For We are looking for licensed Property ...

Western Digital

Senior Mac Engineer

Irvine, CA · On-site +1

$112K - $154K/yr

For decades, we've been doing just that--our technology helped people put a man on the moon and ... Partner with Global Service Desk to operationalize Apple support at scale * Create structured ...

Western Digital

Senior Mac Engineer

Irvine, CA · On-site +1

$112K - $154K/yr

For decades, we've been doing just that-our technology helped people put a man on the moon and ... Partner with Global Service Desk to operationalize Apple support at scale * Create structured ...

ABB

VFD Technical Support Specialist

Irvine, CA · Remote

Join us and help run what runs the world. This position reports to: Technical Support Team Lead ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

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All JobsHelp Desk JobsRemote Help Desk JobsRemote Help Desk Jobs in Riverside, CA

Remote Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do remote help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is a remote help desk?

Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.

What are the key skills and qualifications needed to thrive as a remote help desk professional?

To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.

What are some common challenges faced by remote help desk professionals and how can they be managed?

Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.

What is the difference between Remote Help Desk vs Remote Technical Support Specialist?

AspectRemote Help DeskRemote Technical Support Specialist
CredentialsCompTIA A+, Microsoft Certified, or similarCompTIA A+, Network+, Microsoft certifications
Work EnvironmentCustomer service-focused, troubleshooting hardware/software issuesTechnical problem-solving, advanced diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, software companies, tech vendors
Search & Comparison IntentDifferences, roles, responsibilitiesSkills, certifications, job duties

Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.

What are the most commonly searched types of Help Desk jobs in Riverside, CA?

The most popular types of Help Desk jobs in Riverside, CA are:

What are popular job titles related to Remote Help Desk jobs in Riverside, CA?

For Remote Help Desk jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Help Desk jobs in Riverside, CA look for?

The top searched job categories for Remote Help Desk jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Help Desk jobs?

Cities near Riverside, CA with the most Remote Help Desk job openings:

Remote Help Desk jobs near you
Infographic showing various Remote Help Desk job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,237 per year, or $24.2 per hour.

Licensed Insurance Sales Executive (Personal Lines)

Bearstar Insurance Services

Irvine, CA • Remote

$30K - $120K/yr

Full-time

Re-posted 20 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Licensed Personal Lines Producer Wanted

Better Markets. Higher Commission. Real Growth Potential.

California personal lines is tough right now — but producers with the right carrier access are still winning.

BearStar Insurance is looking for experienced, licensed personal lines producers who want a better platform to grow their book, increase income, and stop being limited by poor market access, outdated systems, or low commission splits.

We provide direct access to 20+ carriers writing homeowners, landlord, condo, townhome, renters, and other residential insurance products, plus 6 personal auto carriers writing in California.

With agency commissions as high as 22%, a proven marketing system, automation tools, AI-driven follow-up support, and an extremely competitive commission split, this is built for producers who are ready to scale.

Why Producers Join BearStar

20+ home insurance markets
Homeowners, landlord, condo, townhome, renters, secondary homes, and more.

6 personal auto carriers in California
More options in one of the toughest personal auto markets.

Agency commissions as high as 22%
Depending on carrier, product, and eligibility.

Unheard-of commission split structure
Designed for experienced producers who can generate business and want to be paid accordingly.

AI + automation-powered marketing system
We help support lead nurturing, follow-up, client communication, and sales activity so you can focus on closing.

Full agency support
E&O coverage, software licensing, agency infrastructure, carrier access, and operational support included.

No micromanagement
You produce. We support. You grow.

Hybrid Position. Part in office and part remote.

Who We’re Looking For

We are looking for licensed Property & Casualty producers who have experience selling personal lines insurance and want a better platform.

This is ideal for someone who:

Has an active P&C license
Has personal lines sales experience
Can generate or manage a pipeline
Wants better carrier access
Wants higher commission potential
Is motivated by long-term renewal income
Does not need to be micromanaged
Wants to build a serious book of business

Compensation

100% commission-based opportunity
Earn up to 100% of agency new business commissions depending on production and arrangement
Renewal commission opportunities available
No cap on earnings

This Is Not a Corporate Desk Job

This is for producers who want independence, better tools, stronger markets, and the opportunity to earn more from the business they write.

If you are currently producing personal lines business — or know you can — BearStar gives you the platform to take it further.

Apply Today

Send your resume and a brief summary of your insurance sales experience, including the types of personal lines accounts you typically write.

Company Description

Bearstar Insurance Solutions is a leading provider of comprehensive insurance products and risk management solutions tailored to meet the diverse needs of individuals and businesses alike. With a steadfast commitment to excellence and customer satisfaction, Bearstar Insurance Solutions prides itself on delivering personalized service and innovative insurance solutions that protect what matters most to our clients.

Our extensive portfolio of insurance products encompasses a wide range of coverage options, including but not limited to auto insurance, home insurance, business insurance, life insurance, and specialty lines. Whether you're seeking to safeguard your family, your assets, or your business operations, our team of experienced insurance professionals is dedicated to crafting customized insurance strategies designed to mitigate risk and provide peace of mind.

At Bearstar Insurance Solutions, we understand that every client is unique, which is why we take the time to listen to your specific needs and concerns before recommending tailored insurance solutions that align with your goals and objectives. With our unwavering commitment to integrity, transparency, and reliability, you can trust Bearstar Insurance Solutions to be your trusted partner in protecting what matters most.