... consulting, and 24/7 help desk services to businesses of all sizes. If you thrive at the ... The Role This is a full-time remote position. We are looking for a highly technical, self-directed ...
... consulting, and 24/7 help desk services to businesses of all sizes. If you thrive at the ... The Role This is a full-time remote position. We are looking for a highly technical, self-directed ...
Remote Shift: 1st Region: Southern California and surrounding Industry Segments: Sand & gravel ... Be the technical slurry pumping specialist in the market area and help the customer to trouble ...
Remote Shift: 1st Region: Southern California and surrounding Industry Segments: Sand & gravel ... Be the technical slurry pumping specialist in the market area and help the customer to trouble ...
Senior Software Engineer, Core Experiences - Bakersfield, CA, USA
Bakersfield, CA · On-site +1
$126.70K - $167K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Senior Software Engineer, Core Experiences - Bakersfield, CA, USA
Bakersfield, CA · On-site +1
$126.70K - $167K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Remote Help Desk information
See Bakersfield, CA salary details
$13.18 - $15.16
2% of jobs
$15.16 - $17.15
6% of jobs
$17.15 - $19.14
12% of jobs
$19.70 is the 25th percentile. Wages below this are outliers.
$19.14 - $21.13
17% of jobs
The median wage is $22.72 / hr.
$21.13 - $23.12
16% of jobs
$23.12 - $25.11
16% of jobs
$26.10 is the 75th percentile. Wages above this are outliers.
$25.11 - $27.10
12% of jobs
$27.10 - $29.09
7% of jobs
$29.09 - $31.08
6% of jobs
$31.08 - $33.06
3% of jobs
$33.06 - $35.05
2% of jobs
$13
$23
$35
How much do remote help desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote help desk in Bakersfield, CA is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.83 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Help Desk professional, and why are they important?
To thrive as a Remote Help Desk professional, you need strong technical troubleshooting abilities, knowledge of common operating systems, and typically a background in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and communication platforms is essential. Exceptional customer service, patience, and clear verbal and written communication skills make someone stand out in this role. These skills are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining smooth IT operations from a remote setting.
What are some common challenges faced by Remote Help Desk professionals and how can they be managed?
Remote Help Desk professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining high levels of customer satisfaction. To address these, it's important to develop strong problem-solving skills, utilize remote support tools effectively, and establish clear communication channels with both users and team members. Proactively documenting solutions and staying updated on the latest software and security protocols can also help manage these challenges and ensure efficient support.
What are Remote Help Desk jobs?
Remote Help Desk jobs involve providing technical support and assistance to users over the phone, chat, or email from a remote location. Professionals in this role help resolve hardware, software, and network issues, often using remote access tools to diagnose and fix problems. They serve as the first point of contact for customers or employees needing IT support. Remote Help Desk technicians must possess strong communication skills and a solid understanding of computer systems, software, and troubleshooting techniques.
What is the difference between Remote Help Desk vs Remote Technical Support Specialist?
| Aspect | Remote Help Desk | Remote Technical Support Specialist |
|---|---|---|
| Credentials | CompTIA A+, Microsoft Certified, or similar | CompTIA A+, Network+, Microsoft certifications |
| Work Environment | Customer service-focused, troubleshooting hardware/software issues | Technical problem-solving, advanced diagnostics |
| Employer & Industry | IT service providers, corporate IT departments | IT support firms, software companies, tech vendors |
| Search & Comparison Intent | Differences, roles, responsibilities | Skills, certifications, job duties |
Remote Help Desk and Remote Technical Support Specialist roles both involve assisting users remotely with technical issues. The Help Desk typically handles basic troubleshooting and customer service, while the Technical Support Specialist deals with more complex technical problems. Both require similar certifications and work environments, but the Technical Support role often involves deeper technical knowledge and diagnostics.
What are the most commonly searched types of Help Desk jobs in Bakersfield, CA? The most popular types of Help Desk jobs in Bakersfield, CA are:
What are popular job titles related to Remote Help Desk jobs in Bakersfield, CA? For Remote Help Desk jobs in Bakersfield, CA, the most frequently searched job titles are:
What job categories do people searching Remote Help Desk jobs in Bakersfield, CA look for? The top searched job categories for Remote Help Desk jobs in Bakersfield, CA are:
What cities near Bakersfield, CA are hiring for Remote Help Desk jobs? Cities near Bakersfield, CA with the most Remote Help Desk job openings:
Web Developer & Digital Marketing Specialist: Full-Time - Onsite
Grapevine MSP Technology ServicesBakersfield, CA • Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 8 days ago
Job description
About Grapevine MSP
Grapevine MSP Technology Services is expanding, and we are seeking a talented Web Developer & Digital Marketing Specialist to join our team.
Founded in 2009 by CEO Joe Gregory, Grapevine MSP has grown from a recession-era startup into the Central Valley's largest managed IT services provider with a team of over 60 professionals headquartered in Bakersfield, CA. As a Microsoft Tier 1 Partner, we deliver proactive IT support, cybersecurity, cloud, VoIP, strategic consulting, and 24/7 help desk services to businesses of all sizes.
If you thrive at the intersection of technical web development and digital marketing, enjoy owning projects end-to-end, and want to make a meaningful impact for the clients we serve, we encourage you to apply.
You will join a high-performing team known for a "let's figure it out" culture, a deep dedication to customer success, and a passion for solving real-world technology challenges.
The Role
This is a full-time remote position. We are looking for a highly technical, self-directed professional to own and scale our web and digital marketing presence - from development and hosting through to paid ads, SEO, analytics, and creative execution. This role requires you to balance hands-on development with ongoing marketing operations and to communicate your work clearly with the wider team.
What You'll Do
- Design, develop, deploy, and maintain websites (front-end and back-end as required).
- Manage hosting environments, domains, DNS, SSL, backups, and performance optimization.
- Build, optimize, and manage Google Ads campaigns - Search, Display, and retargeting.
- Implement on-page and technical SEO: site structure, metadata, page speed, and indexing.
- Monitor analytics and performance metrics via Google Analytics, Search Console, and Ads reporting.
- Create and edit web and marketing graphics as needed.
Requirements
What We're Looking For
- Strong experience with website development and CMS platforms (WordPress preferred).
- Proficiency in HTML, CSS, and basic JavaScript.
- Experience managing Google Ads accounts and budgets.
- Working knowledge of SEO tools and best practices.
- Familiarity with performance optimization, website security, and ongoing maintenance.
- Graphic design experience using Adobe, Canva, or similar tools.
- Excellent spoken and written English communication skills.
Preferred
- Experience with technical SEO audits and remediation.
- Familiarity with hosting providers, cPanel, or cloud environments.
- Understanding conversion tracking, tag management, and analytics.
- Social media management experience across multiple platforms.
Benefits
Why Grapevine MSP - Benefits & Perks
We take care of our people. Here's what you can expect when you join the team:
- Competitive Pay - salary commensurate with experience
- 401(k) Plan with 4% matching contributions
- Low-cost, high-quality Healthcare - Medical, Dental, and Vision coverage
- Paid Vacation Time
- Paid Sick Time
- Performance Bonuses
- Work Anniversary Recognition
- Equipment and Tools Provided - everything you need to do great work
- Growth & Development Plans - industry-specific training courses and certifications covered
- Team Events & Social Events - we work hard and celebrate together
About Grapevine MSP Technology Services
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Bakersfield, CA, US
Year founded
2009