WorkSetup:Remote Department:Operations -ContactCenter &Claims ReportsTo: Director of Claims ... Lead quality assurance and training programs supporting healthcare operations. * Develop ...
WorkSetup:Remote Department:Operations -ContactCenter &Claims ReportsTo: Director of Claims ... Lead quality assurance and training programs supporting healthcare operations. * Develop ...
Customer Service Representative Remote Healthcare
$16.50 - $22.25/hr
Customer Service Representative Remote Healthcare Dayton, Ohio, United States Or refer someone Job Openings Customer Service Representative Remote Healthcare About the Job Apply with us if you ...
Customer Service Representative Remote Healthcare
$16.50 - $22.25/hr
Customer Service Representative Remote Healthcare Dayton, Ohio, United States Or refer someone Job Openings Customer Service Representative Remote Healthcare About the Job Apply with us if you ...
A healthcare staffing company is seeking a Remote Sales and Development Manager to proactively generate new business and maintain client relationships. Responsibilities include calling prospective ...
A healthcare staffing company is seeking a Remote Sales and Development Manager to proactively generate new business and maintain client relationships. Responsibilities include calling prospective ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Client hours of operation will vary. Important Notes * Additional checks regarding OIG/SAM ...
Remote Healthcare Operations Manager information
See salary details
$31K - $39K
20% of jobs
$40.9K is the 25th percentile. Wages below this are outliers.
$39K - $46.9K
20% of jobs
The median wage is $52.7K / yr.
$46.9K - $54.9K
14% of jobs
$54.9K - $62.8K
9% of jobs
$62.8K - $70.8K
11% of jobs
$72.4K is the 75th percentile. Wages above this are outliers.
$70.8K - $78.7K
6% of jobs
$78.7K - $86.7K
6% of jobs
$86.7K - $94.6K
4% of jobs
$94.6K - $102.6K
3% of jobs
$102.6K - $110.5K
2% of jobs
$110.5K - $118.5K
4% of jobs
$31K
$63.5K
$118.5K
How much do remote healthcare operations manager jobs pay per year?
What is a Remote Healthcare Operations Manager?
How do Remote Healthcare Operations Managers effectively coordinate with onsite teams and ensure smooth workflow?
What are the key skills and qualifications needed to thrive as a Remote Healthcare Operations Manager, and why are they important?
What is the difference between Remote Healthcare Operations Manager vs Remote Healthcare Coordinator?
| Aspect | Remote Healthcare Operations Manager | Remote Healthcare Coordinator |
|---|---|---|
| Credentials | Bachelor's degree in healthcare administration, management, or related field; certifications like CHCO or PMP often preferred | High school diploma or associate degree; healthcare-related certifications beneficial but not mandatory |
| Work Environment | Oversees multiple departments, manages staff, and develops policies remotely within healthcare organizations | Coordinates patient care, schedules, and communication between providers and patients remotely |
| Employer & Industry Usage | Hospitals, clinics, healthcare networks, and telehealth companies | Clinics, hospitals, telehealth services, and healthcare providers |
The Remote Healthcare Operations Manager focuses on overseeing healthcare operations, managing staff, and ensuring compliance remotely. In contrast, the Remote Healthcare Coordinator handles patient interactions, scheduling, and communication tasks. Both roles are essential in healthcare settings but differ in scope and responsibilities.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Job description
Training and Quality Manager- HealthcareOperations
Lead Quality. Elevate Training. Transform Performance.
WorkSetup:Remote
Department:Operations -ContactCenter &Claims
ReportsTo: Director of Claims & Contact Center / VPofOperations
Role Overview
Great operations are built on great training and strong quality standards.
We are looking for a Training and Quality Manager who can design, implement, and lead enterprise-level QA and training programs supporting healthcare operations across Contact Center and Claims Adjudication teams. This role works closely with client QA and training leaders to ensure calibration, alignment, and compliance with contractual quality standards.
Unlike traditional QA leadership roles, this position requires a hands-on operator mindset. The successful candidate must be willing to step directly into the operation when needed - facilitating training sessions, performing QA audits, supporting nesting teams, and even handling claims or calls to understand operational challenges firsthand.
If you believe the best leaders lead from the front, this role will be a great fit.
Key Responsibilities
- Lead quality assurance and training programs supporting healthcare operations.
- Develop andmaintainstandardized onboarding and certification programs for claims and/or contact center teams.
- Conduct QA audits, sidebyside coaching, and training sessions to improve operational performance.
- Support underperforming teams through targeted training and QA interventions.
- Establish andmaintainQA scorecards and ensure consistent scoring standards.
- Participate in internal and client-facing calibration sessions to align quality expectations.
- Analyze QA trends andidentifyroot causes for errors, performance gaps, and training needs.
- Partner with Operations leaders to implement improvement initiatives.
- Track and report QA performance, training completion, and certification results.
- Ensure training and QA processescomply withHIPAA and client-specific requirements.
Qualifications
- Minimum 5-7 years of experience in healthcare operations, particularly claims adjudication.
- At least 2-3 years in a QA, training, or quality leadership role.
- Strong knowledge of healthcare claims processing (Professional and/or Institutional).
- Experience conducting QA audits andfacilitatingtraining or coaching sessions.
- Ability to analyze quality trends and implement corrective training initiatives.
- Strong communicationskills and ability to collaborate with operations leaders and stakeholders.
Core Competencies
- Operational knowledge of healthcare claims
- Quality assurancemethodology
- Training facilitation and coaching
- Data-driven decision making
- Cross-functional collaboration
- Process improvement mindset
What We Offer
- Remote work offered
- Equipment provided
- Paid trainingto set you up for success
- Comprehensive benefits:Medical, Dental, Vision, Life, HSA, 401(k)
- Paid Time Off (PTO)
- 7 paid holidays
- A supportive team and a company that values internal growth
Ready to Take the Lead on Something New?
Don't miss this opportunity to shape a new client launch-click "Apply Now" and get started.
COMPANY OVERVIEW:
Imagenet LLCis a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans' members and providers.
The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans' members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.
Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.