Per Diem Remote Healthcare Operations Jobs (NOW HIRING)

Location: Remote/virtual-first, with occasional on-site presence at Haven Health Los Angeles, CA.

Schedule: Weekend and flexible per-diem shifts; available for vacation and leave coverage throughout the year.

Target Hourly / Per-Shift Rate: $70 -$90/hour

We're building a trusted bench of PRN Physician Assistants to support Haven Health's growing virtual care footprint, with a focus on weekend availability and vacation/leave coverage for our core clinical team. This role is part of the launch of our new virtual-first product experience, delivering affirming, high-quality primary care almost entirely through telehealth. You'll have the flexibility of a per-diem schedule while playing a hands-on role in shaping how Haven Health delivers care virtually.

Clinical Care

• Provide comprehensive careincluding acute, chronic, and preventive visitsfor patients across the lifespan.
• Diagnose, treat, and manage a wide range of conditions (e.g., hypertension, diabetes, STIs, mental health, gender-affirming care).
• Perform in-office procedures when appropriate.
• Order and interpret labs, diagnostics, and imaging; manage prescriptions; and complete documentation in accordance with Haven Health clinical protocols.
• Provide same-day and weekend coverage for urgent patient needs when the core clinical team is unavailable.

Vacation & Leave Coverage

• Step in as needed to cover for full-time providers during vacation, sick leave, and other planned or unplanned absences.
• Maintain continuity of care by reviewing patient charts and handoff notes ahead of each covered shift.
• Manage clinical inboxes, follow-ups, and messages across channels during coverage periods.

Product Launch & Virtual Care Experience

• Serve as a founding clinical team member voice in the launch of Haven Health's new products, helping test and refine the end-to-end telehealth patient experience.
• Provide clinical feedback on virtual intake, triage, and visit workflows as new features roll out.
• Help identify where virtual care protocols need adjustment for quality, safety, and patient satisfaction.
• Support pilot programs and new service lines as Haven Health scales.

Collaboration & Culture

• Work in close partnership with physicians and medical assistants to ensure seamless patient flow.
• Contribute to a collaborative, inclusive, and affirming team culture.
• Provide input into clinical protocols and quality improvement initiatives.

Must-Haves (Non-Negotiables)

• PA-C with a current license in California.
• Graduate of an accredited PA program; NCCPA certified.
• Experience in treating LGBTQ+ patients.
• 2+ years of clinical experience in primary care, family medicine, or related outpatient specialty; or 1+ year with relevant fellowship or urgent care exposure. 
• Demonstrated comfort and proficiency delivering care via telehealth/virtual visits.
• Availability for weekend shifts and the flexibility to pick up coverage on relatively short notice.
• Proficiency in EHR systems and virtual care workflows.
• Excellent diagnostic and clinical judgment in a virtual/outpatient setting.
• Commitment to confidentiality (HIPAA), safe prescribing, and regulatory compliance, including multi-state telehealth prescribing rules where applicable.

Strong Pluses (You'll thrive if you have these)

• Experience with hormone therapy, sexual health, or transgender healthcare.
• Prior experience in a startup, fast-scaling healthcare operation, or digital health product launch.
• Comfort giving structured feedback on product and workflow design.
• Experience with Elation or similar EHR platforms.
• Bilingual a plus.

Mission Fit (We care deeply about aligning with people who)

• Approach challenges with a fresh perspective and a growth mindsetseeking solutions rather than defaulting to no or that's how it's always been.
• Value inclusion, accountability, and empathy in team leadership.
• Embrace innovation; are excited to help pilot a new virtual care product and shape what per-diem, remote-friendly primary care can look like.
• Want the flexibility of per-diem work without stepping away from meaningful, mission-driven clinical practice.

Haven Health is a primary care company built for LGBTQ+ people.

We bring together inclusive care, trusted providers, and technology designed to give LGBTQ+ people full control over their healthcare experience. Offered both in-person and online, our hybrid services meet patients where they are. Our first in-person location in Los Angeles will serve as the blueprint for a national network of Haven Health locations.

Our vision is to build the first healthcare infrastructure that hears, responds, and adapts to the needs of the community it serveswhere care and identity are fully integrated so that LGBTQ+ people can thrive.

At Haven, our principles guide everything we do:

• Lead With Heart Whether patients, teammates, or partners, we meet every person where they are through empathy and respect.
• Fight Fiercely for Patients We advocate relentlessly for what patients need to ensure their access to affirming, high-quality medicine.
• Advance Care, Boldly We push medicine forward, combining cultural insight with clinical evidence to deliver care that truly reflects our community.
• No Gatekeeping We believe patients deserve to know what's going on behind the scenes and have the right tools to make informed decisions about their health.

• Flexible, weekend-friendly per-diem schedule that fits around your life.
• A front-row seat in launching Haven's first products.
• Competitive per-diem/hourly compensation.
• Professional liability (malpractice) coverage provided.
• A team-first culture built on dignity, transparency, and purpose.

Haven Health is proud to be an equal opportunity employer. We are committed to building a team that reflects the diversity of the community we serve and encourage applicants of every background, identity, and life experience to apply.