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Remote Guest Services Jobs (NOW HIRING)

BOOKVI

Guest Experience Manager

Atlanta, GA · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Palm Springs, CA · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Austin, TX · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Houston, TX · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Charlotte, NC · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Boston, MA · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Saint Louis, MO · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

BOOKVI

Guest Experience Manager

Dallas, TX · Remote

$45K/yr

REMOTE | Guest Experience & Reservations Manager (Guesty PMS Power User Required) Must currently ... This is not a basic customer service role. You will help manage the full guest experience while ...

Air Combat Command

$15.50/hr

Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and ... Ensures that customer service is the first priority. Performs other related duties as assigned. If ...

Westin New Orleans

Guest Services Agent

New Orleans, LA · On-site +1

$14.25 - $18/hr

Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room ...

Air Mobility Command

GUEST SERVICES REPRESENTATIVE

IL · On-site +1

$15/hr

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional ...

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Remote Guest Services information

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How much do remote guest services jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote guest services in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Guest Services position, and why are they important?

To thrive in a Remote Guest Services role, you need excellent customer service skills, problem-solving abilities, and strong written and verbal communication, often backed by prior hospitality or call center experience. Familiarity with customer relationship management (CRM) software, online booking systems, and communication tools like live chat platforms is typically required. Patience, empathy, and adaptability are vital soft skills that help you deliver outstanding service remotely. These qualities ensure that you can efficiently address guest needs, foster positive experiences, and successfully represent your organization from a distance.

How to make $1000 a week remote?

Remote guest services roles typically pay hourly, with earnings depending on hours worked and experience. To make $1000 weekly, you may need to work full-time hours, often 40 or more per week, and develop strong communication and customer service skills. Some positions offer bonuses or incentives that can help increase income, but consistent high earnings usually require experience and efficiency in handling guest inquiries.

What are some common challenges faced by Remote Guest Services representatives, and how can they be managed?

Working in Remote Guest Services often involves managing high volumes of guest inquiries, resolving issues without in-person contact, and adapting to diverse communication styles. Staying organized, maintaining clear and timely responses, and utilizing digital tools efficiently can help address these challenges. It’s also important to proactively communicate with both guests and teammates, ensuring everyone’s needs are met. Many employers offer training and ongoing support to help you overcome obstacles and provide a high level of service, even when working from home.

How much does Amazon pay for remote customer service?

Amazon's remote guest services or customer service roles typically pay around $15 to $20 per hour, depending on experience and location. These positions often require strong communication skills and the ability to work flexible hours, with some roles offering additional benefits or performance bonuses.

How can I make 2000 a week working from home?

Remote guest services roles typically pay hourly, with earnings depending on hours worked and experience. To make $2000 weekly, you would need to work approximately 40 hours at $50 per hour, which may require advanced skills, certifications, or handling high-volume customer interactions. Increasing income can also involve taking on multiple shifts or roles within the customer service or hospitality sectors remotely.

What is a Remote Guest Services job?

A Remote Guest Services job involves assisting customers or guests virtually, typically through phone, email, or chat. Responsibilities may include handling reservations, answering inquiries, resolving issues, and providing excellent customer service. This role is common in industries like hospitality, travel, and customer support. Strong communication skills, problem-solving abilities, and familiarity with company policies are essential. It allows employees to work from home while ensuring a positive experience for guests.

Who is the best company to work for remotely?

For remote guest services roles, companies like Amazon, Apple, and Hilton are known for offering flexible schedules, comprehensive training, and remote work opportunities. These companies often prioritize customer experience and provide tools and support for remote employees to succeed.
More about Remote Guest Services jobs
What cities are hiring for Remote Guest Services jobs? Cities with the most Remote Guest Services job openings:
What are the most commonly searched types of Guest Services jobs? The most popular types of Guest Services jobs are:
What states have the most Remote Guest Services jobs? States with the most job openings for Remote Guest Services jobs include:
What job categories do people searching Remote Guest Services jobs look for? The top searched job categories for Remote Guest Services jobs are:
Remote Guest Services jobs near you
Infographic showing various Remote Guest Services job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.
Guest Experience Manager

Guest Experience Manager

BOOKVI

Atlanta, GA • Remote

$45K/yr

Full-time

Medical, PTO

Posted 3 days ago

Job description

REMOTE | Guest Experience & Reservations Manager
(Guesty PMS Power User Required)

Must currently work in the short term rental industry.

Company: Boutique Luxury Hospitality & Travel Brand
Location: Remote (U.S.-Based Preferred)

Schedule: Thursday–Monday | 10am–7pm Central
40–45 Hours Weekly | 1 Hour Lunch

Compensation: $60,000–$95,000+

Includes:
• $45K Base Salary
• 5% Net Commission Pool Paid Monthly
• $250 New Property Acquisition Bonus

About the Opportunity

We are a fast-growing luxury hospitality and travel brand focused on delivering high-touch guest experiences, premium vacation rentals, and curated travel services across multiple markets.

We are looking for someone who understands both luxury guest communication and the operational side of scaling a modern short term rental company.

This is not a basic customer service role.

You will help manage the full guest experience while also helping refine systems, workflows, automation, and operational processes as the company expands.

What You’ll Be Responsible For:

Guest Experience & Reservations
• Manage guest communication from inquiry through post-stay
• Handle reservations, modifications, escalations, and guest recovery
• Maintain a polished, proactive, luxury-level communication style
• Coordinate with operations, maintenance, housekeeping, and vendors
• Support occupancy and revenue goals through strong reservation management

Systems & Operations
• Work inside Guesty and Breezeway daily
• Help refine operational systems and workflows
• Assist with onboarding and setup of new properties
• Identify inefficiencies and help create scalable solutions
• Support listing quality, messaging consistency, and brand standards

Who You Are:

STR Industry Experienced
You currently work full-time in short term rentals and understand the pace, complexity, and guest expectations of the industry.

Tech Comfortable
You are already experienced with Guesty Property Management Software and operational platforms like Breezeway, Hospitable, Hostaway, OwnerRez, or similar systems.

Independent Problem Solver
You do not need constant oversight or step-by-step instructions. You take ownership and solve problems quickly.

Strong Communicator
You can communicate professionally under pressure while maintaining warmth, clarity, and brand tone.

Compensation & Benefits

• Base salary plus performance incentives
• Health insurance stipend and Commission Pool after 30 days
• Paid time off - Accrued 2 weeks
• Company-provided technology
• Opportunity for travel to portfolio markets
• Growth opportunity within an expanding luxury travel platform

This Role Is NOT a Fit If

• You prefer highly repetitive or heavily structured environments
• You need daily micromanagement
• You are still learning Guesty basics
• Fast-paced operational environments overwhelm you
• You struggle making decisions independently

Why Join Us

We are building a modern hospitality and travel brand focused on experience, operational excellence, and long-term growth.

This role offers significant autonomy, direct impact on company growth, and the opportunity to help shape systems and operations as the brand expands into new markets.