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Remote Guest Services Jobs (NOW HIRING)

Air Combat Command

$15/hr

The primary purpose of this position is to provide front desk, guest services support for lodging operations. Learn more about this agency Duties Help * Receives and confirms room reservations by ...

Air Combat Command

$15/hr

The primary purpose of this position is to provide front desk, guest services support for lodging operations. Learn more about this agency Duties Help * Receives and confirms room reservations by ...

Guest Services

Reservationist - Remote

$16.50 - $20.50/hr

Ability to quickly find/access data for guest assistance. * Excellent interpersonal, administrative, telephone and other communication skills. * Strong customer service abilities. Actively looks for ...

Air Combat Command

$15/hr

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional ...

Orlando Informer

Guest Experience Coordinator

Orlando, FL · On-site +1

$20.50 - $24/hr

We're looking for an empathetic, resourceful guest-service professional to help us make every ... Orlando Informer is a small, nimble, remote-first company, so you'll have opportunities to ...

Guest Services, Inc.

Reservationist - Remote

Naples, FL · On-site +1

$15 - $18.75/hr

Ability to quickly find/access data for guest assistance. * Excellent interpersonal, administrative, telephone and other communication skills. * Strong customer service abilities. Actively looks for ...

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Remote Guest Services information

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$10

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How much do remote guest services jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote guest services in the United States is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a remote guest services?

A Remote Guest Services job involves assisting customers or guests virtually, typically through phone, email, or chat. Responsibilities may include handling reservations, answering inquiries, resolving issues, and providing excellent customer service. This role is common in industries like hospitality, travel, and customer support. Strong communication skills, problem-solving abilities, and familiarity with company policies are essential. It allows employees to work from home while ensuring a positive experience for guests.

What are the key skills and qualifications needed to thrive in remote guest services?

To thrive in a Remote Guest Services role, you need excellent customer service skills, problem-solving abilities, and strong written and verbal communication, often backed by prior hospitality or call center experience. Familiarity with customer relationship management (CRM) software, online booking systems, and communication tools like live chat platforms is typically required. Patience, empathy, and adaptability are vital soft skills that help you deliver outstanding service remotely. These qualities ensure that you can efficiently address guest needs, foster positive experiences, and successfully represent your organization from a distance.

What are some common challenges faced by remote guest services representatives, and how can they be managed?

Working in Remote Guest Services often involves managing high volumes of guest inquiries, resolving issues without in-person contact, and adapting to diverse communication styles. Staying organized, maintaining clear and timely responses, and utilizing digital tools efficiently can help address these challenges. It’s also important to proactively communicate with both guests and teammates, ensuring everyone’s needs are met. Many employers offer training and ongoing support to help you overcome obstacles and provide a high level of service, even when working from home.

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What cities are hiring for Remote Guest Services jobs?

Cities with the most Remote Guest Services job openings:

What are the most commonly searched types of Guest Services jobs?

The most popular types of Guest Services jobs are:

What states have the most Remote Guest Services jobs?

States with the most job openings for Remote Guest Services jobs include:

What job categories do people searching Remote Guest Services jobs look for?

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Remote Guest Services jobs near you
Infographic showing various Remote Guest Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.

Guest Services Representative

Air Combat Command

On-site, Remote

$15/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Summary
About the position: This position will be assigned to the Langley Inn on Langley AFB, VA.
This is a Regular Part Time position that is guaranteed 20 hours per week but can be scheduled for up to 34 hours per week.
The primary purpose of this position is to provide front desk, guest services support for lodging operations.
Learn more about this agency
Duties
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  • Receives and confirms room reservations by letter, telephone, email, or personal contact.
  • Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
  • Ensures that only authorized patrons use government sponsored quarters.
  • Calculates and posts charges to patrons' accounts and balances totals with control records.
  • Accepts payment, makes change, and presents departing guests checkout statements.
  • Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list.
  • Maintains and sells sundry sales items to patrons.
  • Maintains a professional appearance and demeanor at all times.
  • Ensures required information is received from guest and entered into guest folio.
  • Prints backup reports from property management system.
  • Ensures housekeeping status of rooms is updated.
  • Records and notifies appropriate person/organization of maintenance problems reported by guests.
  • Ensure front desk area and lobby remains clean.
  • Process Night Audit procedures and close credit card machines nightly.
  • Maintains the lost and found program.
  • Ensures that customer service is the first priority.
  • Drives government vehicles in the course of regular duties.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13047398
Requirements
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Conditions of employment
  • To be considered for this position, the applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.
  • This position requires the incumbent to be at least 21 years of age.
  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
  • The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
  • This position is subject to a pre-employment drug screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
  • Must meet state and legal age requirement for sale of alcoholic beverages.

Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/08/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems and to make change when receiving payment from customers. Ability to read, speak, and write English.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
Additional information
  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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