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Remote Global Service Desk Jobs in Decatur, GA (NOW HIRING)

Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We're a ... Communicating to upper management and internal departments including Sales, Field Service, Customer ...

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no ... A private workspace with desk/chair where surrounding noise (children, pets, people, electronics ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine and resolve problems received from clients local and remote. * Work with ISP vendors and managed ...

... global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote ... service desk teams all the way to CIO and C-suite. You are the trusted advisor your clients call ...

... global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote ... service desk teams all the way to CIO and C-suite. You are the trusted advisor your clients call ...

... global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote ... service desk teams all the way to CIO and C-suite. You are the trusted advisor your clients call ...

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Showing results 1-20

Remote Global Service Desk information

See Decatur, GA salary details

$8

$19

$37

How much do remote global service desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote global service desk in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Global Service Desk professional, and why are they important?

To thrive as a Remote Global Service Desk professional, you need strong troubleshooting abilities, technical knowledge of IT systems, and typically a background in information technology or relevant certifications such as CompTIA A+ or ITIL. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and standard operating procedures is essential. Excellent communication, patience, and problem-solving skills help in effectively supporting users from diverse backgrounds and locations. These competencies are crucial for ensuring timely resolution of technical issues and maintaining high levels of customer satisfaction in a remote environment.

What is a Remote Global Service Desk?

A Remote Global Service Desk is a centralized team that provides technical support and assistance to users across different locations worldwide, typically via phone, email, or chat. This team operates remotely, allowing them to help resolve IT issues, answer inquiries, and facilitate communication between users and IT departments regardless of geographical boundaries. Remote Global Service Desk professionals handle a wide range of issues, from password resets to troubleshooting software and hardware problems, ensuring seamless technology experiences for employees or customers globally.

How does a Remote Global Service Desk professional typically collaborate with international teams to resolve IT issues efficiently?

As a Remote Global Service Desk professional, you'll regularly coordinate with colleagues and users across different time zones and cultures. Effective collaboration involves clear communication through ticketing systems, video calls, and chat platforms to ensure timely problem resolution. You'll often need to document issues thoroughly for handovers between regional teams, and adapt your approach based on varying technical standards and user expectations worldwide. This dynamic environment promotes strong teamwork and broadens your understanding of global IT operations.

What is the difference between Remote Global Service Desk vs Remote IT Support Specialist?

AspectRemote Global Service DeskRemote IT Support Specialist
CertificationsITIL, CompTIA A+, HDI-Support CenterCompTIA A+, Microsoft Certified, Cisco CCNA
Work EnvironmentGlobal, multi-industry, corporate help desksCorporate, small business, or enterprise environments
Employer & IndustryLarge corporations, MSPs, multinational companiesIT service providers, tech companies, internal IT teams

The Remote Global Service Desk primarily handles support for multiple clients or global users, focusing on incident management and customer service across industries. In contrast, a Remote IT Support Specialist often provides technical support within a specific organization or for particular products. Both roles require similar certifications and involve remote work, but the scope and client base differ.

What are popular job titles related to Remote Global Service Desk jobs in Decatur, GA? For Remote Global Service Desk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Global Service Desk jobs in Decatur, GA look for? The top searched job categories for Remote Global Service Desk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Global Service Desk jobs? Cities near Decatur, GA with the most Remote Global Service Desk job openings:
Infographic showing various Remote Global Service Desk job openings in Decatur, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,164 per year, or $19.8 per hour.
Pricing Manager - Remote

Pricing Manager - Remote

Danaher

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Radiometer, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We're a team that celebrates diverse ideas and continuous improvement. Here, you'll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

Learn about the Danaher Business System which makes everything possible.

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing strategy, contract governance, bid and quote operations, and deal desk activities to enable profitable growth and reduce commercial risk. This role serves as a critical partner to Sales, Finance, Legal, and Operations by ensuring customer opportunities are structured, priced, quoted, and contracted in alignment with company policies, margin expectations, and operational capabilities.

This position will oversee three direct reports and will play a key role in standardizing commercial processes, improving deal cycle efficiency, strengthening governance, and supporting the ongoing optimization of CPQ (Configure, Price, Quote) tools and workflows.

This position reports to the Director, Commercial Excellence and is part of the Commercial Excellence Team and is fully remote.

In this role, you will have the opportunity to:

  • Lead pricing review and oversee approval processes for customer quotes, bids and contracts.
  • Perform profitability, sensitivity and risk analyses to support pricing recommendations and decision-making evaluating deal economics, including margin analysis, discounting, and exception management.
  • Review GPO, IDN and local deal structures, commercial terms, and approvals to ensure compliance with internal policies and delegated authority limits.
  • Support pricing policy development, governance, training and adherence across commercial team.
  • Act as a business lead and subject matter expert for CPQ processes, workflows, and user adoption, partnering with Sales Operations, IT, and commercial stakeholders to identify and prioritize CPQ enhancements.
  • Lead, coach, and develop 3 direct reports responsible for quoting, contracts, and/or bid support activities.

The essential requirements of the job include:

  • Bachelor's Degree in Finance, Accounting, Business or related field; MBA preferred.
  • 7+ years of finance, business, and analysis experience including use of Enterprise Resource Planning (ERP) systems, CPQ and/or CRM.
  • Minimum three years prior supervisory experience.
  • Experience with pricing tools and models
  • Proficient MS Office skills (Outlook, Word, Excel, and PowerPoint) with advanced Excel skills to build and review complex financial models.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

~10% travel requirement, including overnight travel

It would be a plus if you also possess previous experience in:

  • Communicating to upper management and internal departments including Sales, Field Service, Customer Service, Bids and Quotes, Legal, HR, IT, and Division Headquarters.
  • Building and maintaining positive relationships with customers and sales in discussing contracts, value selling.

Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Radiometer, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

The annual salary range OR the hourly range for this role is $145,000-$155,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#LI-KL1

#LI-REMOTE

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984